[Resolved]  Shoppersstop.com — Rs 1080/- deducted from bank but order not processed

I tried to place an order of kashish womens embroidered churidar suit from shoppersstop website. I paid rs 1080/- for the same. The amount (Rs.1080/-) has been deducted from my account but the order is not processed. The transaction id is[protected]igocfwaxf6 dated[protected] between 12:00-12:30 pm, paid through net banking (State bank of india).
I sent repeated emails and contacted costumer care telephonically but till now no response have been received from the company. I have even mailed the account statement to the company but all in vain.
Refund my money to my bank account. I don't want your product or anything just refund my money.

Email: dr. [protected]@gmail.com
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Jul 27, 2016
Complaint marked as Resolved 
refunded money after 20 days. worst online shopping site
ShoppersStop.com customer support has been notified about the posted complaint.
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In how many days can I file the complaint against Shoppers Stop in Consumer Court? As I have made around 20-40 calls to their costumer care but they are not giving any positive reply, not even generating the complaint number.
Email dr.[protected]@gmail.com

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