Shreenath Hyundai — Delay car delivery at least 3 times | |||||
Hello, I m Ajay Mevalal Nirmal stay in Sion.on last month November 1st week ill book my car on shreenath Hyundai in Thane (west) on urgent base .They said don't worry sir you get your car within 25days maybe any inconvience is their so its maybe taken 3 to 4days more but u get your car.but with in a days but now its almost more then 40days but ill still not get my car delivery.If ill call to inquiry about my car they said sir we will call u back in within a 10 to 15 min they not give me proper answer my quation on phone then I have to go their branch its to fare from my house ill stay in sion and I have to go in thane for inquiry bcuz the not give me proper answer on phone..last 2day before ill get the massege that u have to pay your firt car EMI Amt **** I no that I have to pay but ill did not get my car then ill call MS -Rashmi who book my care .ill said mam when ill get my car delivery then she said its take more some days ill said k atlest give me one date that ill said to my family.then she said sir on 6th nov2016 u get your car then ill said ok.Then in Monday morning ill call to miss Rashmi to inform that ill come to collect my car then she said sorry sir Tuesday it will be not happen to deliver your car bcux their in some issue in RTO work that's way, your car again will be delay I m shock bcuz nxt day I have to pay a my first car EMI amount and she said its delay.then again ill said k..how much more days its will be taken she said sir on this FRIDAY (9th nov 2016) you get your car delivery any how, If any inconvence or problem are happen then don't worry ill give u 100% car delivery on this Friday.Then I m satisfy then ill call in THURSDAY afternoon to inform that tomorrow we r coming to collect our car..that time I m really shock seriously she directly said sir it will be not happen to deliver your car tomorrow as well.what r u doing I m seriously not understand..this is 2nd time she give me a fake update about my car I need some serious action on this time...and ill already pay my first CAR EMI AMT without seeing my car and the said its take more time to deliver your car sir and my second EMI is also coming then what should ill do.And when I said i[censored] not deliver my car so give me my money back ill arrange some other outlet, then they directly said sorry we r not given a money back we r give your car after 8days its too roude behaviour ill never seens in such a company..I NEED UREGNT RLP ON MY THIS MAIL I M VERY DISAPPOINT DO THIS BRANCH REVERT BACK ME AS SOON AS POSSIBLE IL STILL WAITING. Was this information helpful? | |||||
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Shreenath Hyundai customer support has been notified about the posted complaint. | |||||
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+91 22 6177 7750
Morya Estate, New Link Road, Lokhandwala Complex, Andheri (W),, Mumbai, Maharashtra, India - 400053
Greetings from Shreenath Hyundai Thane!!!
First of all we would like to Thank You for booking your New Hyundai Xcent from us.
This is with regards to your mail just received by us.
As discussed with the undersigned on 08th Nov 2016 at our showroom, we are trying our level best to deliver your vehicle at the earliest. As already informed to you that the delay is due to the RTO. We would also like to apologize for the inconvenience caused to you.
Further we would like to inform you that you had booked a Hyundai Xcent T-permit vehicle from us on 2nd Nov 2016. The vehicle was available with us in our stockyard, hence the billing of your vehicle was done on 11thNov 2016. We received your last payment on 19th Nov 2016 through cheque which got reflected in our account on 23rd Nov 2016, hence till date only 17 days (seventeen) are over and not 40 days (forty). Immediately after receiving the full payment we sent your docket for registration was a Mumbai one. 24th & 25th Nov 2016 the paperwork was done at the dealership. 26th & 27th Nov 2016 the RTO was closed due to fourth Saturday and Sunday, hence the registration process was started on 28th Nov 2016.
We have received a mail from our RTO agent (Ghai Auto) informing us that due to the shifting of manual jobs to on-line process there is a delay in getting the registration done. On 13th Dec 2016 the CRTM work will start (10th, 11th & 12th Dec 2016 the RTO is closed due to second Saturday, Sunday and E-id).
As soon as we receive the Tax receipt & the registration number we will inform you the same.
We are still trying our level best to get your vehicle registration done at the earliest so that we can deliver your vehicle.
Best Wishes
Team Shreenath Hyundai