Shriram Chits — unauthorized credit charges

Address:

605004

Dear Sir,

I have availed car loan for my vehicle number PY 01 CB 8586 with your company and i am promptly paying my monthly installments without any failure.
From March 2017, your employee over phone canvassed for availing Sri Ram Insurance for my private car and for the same i clearly stated not interested for insurance facility through your firm. Again one more staff through call center also approached for the same same said subject and again i reinstated that i am not interested/refused to avail the insurance facility through your company.
During the same month March 2017 i have created a new insurance policy with New India Insurance and submitted the Xerox copies with Sri Ram Branch Manager, Puducherry. Repeatedly thrice your staff asked for new insurance documents copies and the same was submitted to your Puducherry Branch.
On the above said subject i have appraised with Mr. Narayanamurugan and Balakumaran based at Puducherry Branch over phone
In spite of my repeated rejections with your team staff, i was told through your staff that insurance amount was credited to my loan account without my authorizations at any point of time either verbally or in any written form.

Hence, herewith i request to initiate necessary arrangements to cancel the amount credited on my name towards insurance without my authorizations with immediate effect. Again i reinstate that in no manner i am responsible to pay for the wrongly insurance process created by your staff.

Expecting favorable reply at the earliest on the above said subject.

Thanks and regards,

S.Mady Olly.
[protected]@gmail.com