Shriram Transport Finance — To take extra charge on cancelled policy

Address: Beed, Maharashtra

R/sir, I have car loan to shriram finance branch Ambajogai distance. Beed, state of maharashtra. On 01/07/2014 my car insurance was last date of renewal but I don't know about it and they don't inform me and they renewed it without my consent after two months I checked my account statement I was ask to branch manage and he told me about we renewal ur car insurance policy of rs32000 rupees. After that I was compared online policies than I discovered the sbi policy as same damage covering policy is only rs 16500 so I was talk with br. Manage JADHAV and he said me to purchase policy I will cancel previous policy without any charges so I purchased on 01/10/2015 and submitted to branch but br. Manage intentionally not update and after the request again and again he update it after 7 months and said me insurance company deduct the charge of rs23000 plus finance interest of rs11000. That the above said subject I haven't any negligence but they debate my loan account so I kindly request to you take necessary action against them and my Un necessary debate change may return