[Resolved]  Siemens Home India — dishwasher poor service

Address:

56012

We had purchased a new dishwasher in april-2017 from siemens.in august the dishwasher stopped working and we lodged a complaint reference order number:[protected] on 16-august. The technician came and said that a part needed to be replaced. But till today that part has no arrived and siemens service people and escalation team keep giving us commitments that they have not kept till date. I am unable to approach anyone for a replacement either because the service people have stopped taking our calls or calling back.
This is the worst customer service that i have seen by far. I would urge that no one should consider buying anything ever from siemens. I have used samsung, lg and hitachi products - their customer service is way way better.