Siemens Home India — fully automatic washing machine with heating dryer

Address:

M/s a Kumar &co., Dehradun, Uttarakhand, 248179

Hi, i took this siemens / bosch machine in 2012 and i'm sorry to say but i've found it not worth the money i paid. Five years and i had to get the heater changed which costed me 8000 rupees. Again after a month i got the belt changed which costed me another 2000. Baby socks getting stuck and creating a mess has always been a problem... I fail to understand from where does it find ways to get in the system... Nobody guided me to use a zip net pouch for such small clothes... Now this time it's not the baby socks which went in... Inspite of my using a zip net pouch to be full proof my sock got stuck in the tumbler and was torn in bits n pieces... I call the service person and he advices me to change the tumbler this time... Now again i believe another 7 to 8000 more of expence... I've been using fully automatic machine from the past so many years but never paid so much in only 7 years time... Initially i had ifb and i got it changed only because i wanted something new n modern... But this turns out to be a real mess... And yes this reminds me... My first year of buying this machine (When it was in guarantee period) your heater stopped working and technician said moisture is a problem... Excuse me i stay in mussoorie and moisture cannot be avoided... You should guide properly when an expensive product like this is bought. Now i no more want this machine... Please refund me whatever you can and satisfy yourself before by sending your assigned person... I dont mind... I have all the bill's to prove my point... Thank you.