[Resolved] Sightsavers — Sight savers people asking bank details

pm14

from Hyderabad, Telangana

Address:	530013
Website:	sight savers

Hi,

I have received call from sight savers and agreed to donate. But i said to that person that i will donate using online option which is available on the sight savers website. She is saying that it is not possible for them to track my transactions and asking me to submit my bank account number and cancelled check or bank statement. I wish to do online transaction myself, as i am not feeling safe sharing my personal bank details. As long as the purpose is served,
What is the problem in the ways.
And also it is bit annoying that, i am receiving call very regularly...

Regards,

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Sep 28, 2016

Complaint marked as Resolved

Sightsavers customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2016

Sightsavers Customer Care's response Dear Sir,

We apologies for any inconvenience that this may have caused. Thank you for showing interest in supporting our cause. If you would like to make a donation then you may do so online on https://donate.sightsaversindia.in If in case you wish to make a monthly donation to our cause then it is only then that we would ask for your bank details where we would request you to sign a ECS mandate which needs to be approved by and your bank. If you are receiving regular calls from us then please do share your contact number with us and we would place standing instructions for your phone number.

Regards
Sightsavers India Team