[Resolved] Sigma Couriers — bank product not delivered saying "consignee shifted"

Obelix

Aug 29, 2018

Address: Mumbai City, Maharashtra

Website: www.sigmacouriers.com/contact.html

Hi, For account in name of my son Parijat Dawn, important document is dispatched by SIGMA COURIER vide ref no SH642837 on 22nd August. Till date not delivered. I personally called the courier at [protected], sent multiple SMS and reconfirmed address, still they did not deliver saying the address does not exist.

A sensible product given to a company who can't even trace a simple address where everyday I am receiving multiple couriers!!!

And look at this, this courier has confirmed - "consignee shifted" where as I called, rechecked and reconfirmed my address same. We are very much in same address and receiving couriers everyday.

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Aug 31, 2018

Complaint marked as Resolved

The courier got delivered today - Only because of escalations. The office people would have shared my number with delivery person but they didn't. Today it got delivered at same address where they earlier did not deliver mentioning "consignee shifted".

Sigma Couriers customer support has been notified about the posted complaint.

Aug 30, 2018

Updated by Obelix They will hardly do anything. I even mailed at [protected]@sigmacouriers.com but I doubt anyone does check mailbox!!

Even I called this number[protected] and the lady diverted me to mobile number [protected]. First day a lady picked and assured it will be delivered latest by Monday. Tuesday again I called and this time another person, he said no one stays at this address. He even argued that delivery person doesn't have mobile to check once he reach - so Sigma courier is probably hire aliens on earth!!!

Pack o[censored]nprofessional people serving the leading bank - height!

Aug 31, 2018

Updated by Obelix The courier got delivered today - Only because of escalations.

The office people would have shared my number with delivery person but they didn't. Today it got delivered at same address where they earlier did not deliver mentioning "consignee shifted".

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Comments

Dhananjay Bendre

from Mumbai, Maharashtra

Nov 15, 2018

My ICICI debit card is under shipping for mast 2 weeks. The phone number on website is dummy and no one picks up. I am totally dissatisfied with the service.

Dhananjay Bendre

Adeshchoudhari

from Mumbai, Maharashtra

Mar 5, 2019

MY icici debit card has been not delivered to my address and did not calling our courier boy.Also Sigma Customer care did not receive Call, so please this courier is banned for icici bank.