Simplilearn — Cancellation of Data science Job guarantee program

Address:

Simplilearn Solutions Pvt Ltd. NALANDA 53/1 C, Manoj Arcade, 24th Main Rd, Sector 2, HSR Layout, Bengaluru - 560102, Karnataka, India.

I've spoken with my simplilearn learning coordinator( Mr. Shouvik Chakraborty) about quitting my running course numerous times, but I've never received a satisfactory response. Students have the right to withdraw from a course at any time, and institutions cannot compel them to do so. From the beginning, I was saying that this could not be done by me, but they kept telling me to keep going because it is a job-guaranteed programme, and if you do not get the job, the money will be returned, and you just keep paying the EMI and all that. I was also not made aware of the 7-day refund company policy before. They never told me about this. But I already shared my genuine problem. I'm unable to pay my additional EMI payments because I have resigned from my current job also due to my marriage and my inability to prioritise my studies. I am unable to dedicate enough time to study due to my marital situation and some personal concerns.

I have requested so many times for discontinue or cancel my course and to provide me the letter of cancellation or A cancellation confirmation email in order for my EMI and loan to be terminated. I keep getting calls and texts from finance asking me to pay EMI continuously, which is really aggravating. But I have not gotten a satisfactory response from the institute/Simplilearn support team, as I'm not going to continue on this path, so why should I pay this money that is important to me?

In order to stop my ongoing EMIs, the finance company further advised me to provide a letter of cancellation from the institute. If the institute gives any confirmation of cancellation, my loan will soon be cancelled. But Simplilearn, however, treats me extremely carelessly. I have also raised the query ticket many times in the LMS portal, but no satisfactory answer or solution has been provided yet. However, we don't wish to receive refund-related responses. We don't want any refund or amount that I have already paid through EMI; I just want to quit or cancel this course and stop my further EMIs, which will not be paid by me because of my financial issues.

Please understand my situation and provide a solution. (Cancel a letter or Email from simplilearn.)