[Resolved]  Simplilearn — Data scientist

Hello Sir/ Madam.
Simplilearn people playing games with me? I enrolled for Data Scientist course on 19th of October night at 11 PM and the amount was 50000/- and I asked Tabitha, Simplilearn sr. Counsellor to cancel the course on 21st of October 9:20 Am. But she did not raise a ticket from her end as she promised me that she will do that for me. But she cheated me and did not even ask me to raise a ticket from my end. Without her telling me to raise a ticket from my end how would I know that this is the process? . after i raised a grievance on 31st of october 2022 i continuously calling to grievance department and sending mails but i didnt received any response on 12th decmber 2022 received a mail stating that amount will not be refunded and they said conue the course but I am asking about a refund not for continuing the course. The problem is Simplilearn team end, not my end . Propelled team is coming to my home and harassing literally, you people telling like this? . Simplilearn people wasted one and half months of my time . I reached to simplilearn people and they are not responding at all now
they are telling like this. I messaged Tabitha Das to cancel the course but she did not respond to me..it all happened within one week..i am attaching screenshots of the messages i sent her to cancel my course.. Please refund the amount as soon as possible. because the propelled team is continuously calling and coming .
please solve my issue . i am attaching only some mails screen shots if you want me to sent whole screen shots i will send
+4 photos
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Mar 7, 2023
Complaint marked as Resolved 
Simplilearn customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2023
Simplilearn Customer Care's response
Hi Neelima, this is not the experience we aim to provide. We're looking into this and will get in touch soon to assist.
Verified Support
Jan 31, 2023
Simplilearn Customer Care's response
Hi Neelima, we will not be able to provide a refund since you're not eligible as per our policy. Feel free to reach out to us at [protected]@simplilearn.com for any other concerns.
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