[Resolved]  Simplilearn — dishonest company follow through what say do for student

Hello, my name is josephine nguyen this company simplilearn is very dishonest and never follow what said they are going to do. I promised at the beginning of the class i look at the project digitial marketing associate class i was told that help and assisted through the project step by step that will not be a problem. I got to my project i need help with called chetan and hijohi they promised me that archita certain times assisted me step project. Chetan on 4/7/2020 at 6 pm and hijohi at 8 pm with course expert archita that never. Archita try to call me on 4/7/2020 randon times i was middle of interview never told designated time she was going to call me. I call back number tried call me says disconnected have recording to provide it. I have phone log what time she call me as well. I recorded message what was spoke as well with the representative need proof with customer service chetan and hijoji. My class was suppose to end 4/9/2020 instead closed my class 4/8/2020 because did not want to help me with the project because archita suppose to call 8pm 4/8/2020. I took screenshot of the picture as well. My resolution give refund for class misrepresented what do for the students and course expert just not want to help the student. Honestly need full refull for misrepresentation simplilearn portrays helps it students this misleading and wrong. Simplilearn take money for class never help the student. Please waste your money with simplilearn please run all bunch of liars and deceitful. Give sample and instructions not related to the assignments with instructions that do go step how to complete the project. Leave student puzzle and confused what to do. Course instructors repeat do not want help they just want to take your money please forget getting help. I like full refund because misrepresentation and lies this company represents.

Sincerely yours,
Josephine nguyen