Simplilearn — EMI cancellation

I took admission for the course of PGDM from simplilearn in the month of June but due to my health condition and financial issue i was unable to continue with course. Infact I'm not taking any classes from PGDM. I have continuosly mailed them regarding the cancellation but none of them have taken any initiative to do this. I am a student and I'm getting mentally disturbed as my money is getting deducted. So it's to be prioritised and cancel it asap. And i should get refunded whatever the amount has been deducted for the EMIs.