[Resolved]  Simplilearn — Mis-selling of the course - need refund of my fees

Address:

NALANDA 53/1 C, Manoj Arcade, 24th Main Rd, Sector 2, HSR Layout, Bengaluru - 560102

I have just registered with Simplilearn 2 days back on 19th April for a 'Professional Certificate course in Data Science'. The Salesperson committed false things about the course:

1. They have claimed the course will cover topics through live classes from IIT-Kanpur professionals. However, during orientation, i.e. after paying the fees, they mentioned only 3 out of the 8 topics will have live classes, for rest all, only self-paced videos will be shared, which makes the course redundant.

2. There is no communication from IIT- Kanpur, besides, there was a person named Kunal when asked also confirmed he is calling from IIT- Kanpur, but it actually wasn't true.

3. They have created a fake email id in the name of Indian Institute of Technology, Kanpur (ifacet.[protected]@gmail.com) to send to candidates to make it appear they have received it from IIT-Kanpur. Though actually, it is a fake ID just created by them.

4. I have been trying to reach the Sales person, Bismaya Pattanaik since 20th April, the next day after paying the fee & attending the orientation programme- post realising that I have been cheated by mis-selling about the course. He has not been responding to my phone call or messages since that day.
I have been asking for a refund and no one is responding to the same.