[Resolved] Simplilearn — money looting organization | |||
I had enrolled to Prince2 online training & certification course few months back. The total cost paid by me for training and exam certification was Rs 40, 000. Due to some personal and career reasons, I am not able to provide exam and get certifications for a couple of years, so I requested to refund back the exam/certification amount, deducting whatever expenses occurred for online training. Certification is provided by Alexos(which is a best practice certification org. from UK). The cost of certification is high ie. around Rs 35, 000. Now Simplilearn is not ready to provide the exam/certification amount refund. They say that they don't have "refund process" for that even though a break-up can be made for certification and training.(ie. on 6th July 2018). Because they don't have a refund process, should I loose Rs 30k+ ?. It is pathetic that a organization that teaches/trains about various processes for different sectors do not have a simple process to refund the amount. If they would have been a honest organization, they would have thought about understanding my current situation and come up with a solution. Was this information helpful? | |||
Oct 25, 2018 Complaint marked as Resolved Simplilearn customer support has been notified about the posted complaint. Verified Support Sep 24, 2018 Simplilearn Customer Care's response Hi Pari, I had earlier followed up with you on the other platforms asking you to share your Order Id. I haven't yet received any response. So I assume that your problem is resolved. In case your issue remains unresolved, please write to me at ishani.[protected]@simplilearn.net and I shall be happy to address all your queries. Thanks, Ishani | |||
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I joined data science masters course. While the rep speaking, I told I can join by June after college finishes. He insisted me to register first and start the class from June. He rushed me by telling he can avail 17k off if I register in that day itself. Didn't even mention the refund policy. I repeatedly told I can start by June. Now he says refund is after 7days only and blocked me in WhatsApp.
Heavily manipulating the information. The 7 day policy can be mentioned in May Itself. Instead he told to register and it's free till June.
I wish I could get refund because he blocked me out in WhatsApp.