[Resolved]  Simplilearn — Not stopping my emi even requesting many times to Simplilearn and disconnecting the phone

I have taken the the course from Simplilearn and due to financial issues I am not able to carry forward the course.I am continuously requesting them to stop my emi for the course and the customer service representative cuts the phone, not listening a word and they are not stopping my emis and forcefully taking money from account.
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Feb 18, 2022
Complaint marked as Resolved 
Simplilearn customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2022
Simplilearn Customer Care's response
Hi Amandeep, we're looking into it and will soon get in touch with you to address your concerns.
Verified Support
Jan 18, 2022
Simplilearn Customer Care's response
Hi Amandeep, since you have already completed more than 25% of the course, we cannot process the refund as per our policy. The best we can do is help you with the course aspects with the help of our subject matter experts. Do reach out to us at [protected]@simplilearn.com for any further assistance.
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