[Resolved] Simplilearn — Poor communication

VGautam69468

from Bengaluru, Karnataka

Website:

simplilearn.com

Hello Priyanka Munjal,
I remember your name from Syed Rizvi's batch. I tell you what happened. I was contacted by their sales guy who promised me that this course will be 100% useful in my career and the support is 24*7, trainers are world class, 3 months are there for you to attend as many batches as you want. And in total 6 months are there to submit the project.

Reality: 1)The worst part is their support. Noone is there to support and even after many follow ups someone comes back to you, he does not understand your issue and just sends any video he might have found on the youtube.
You will ask him about the right way to cut an apple with knife, he will send his reply on the beauty of Kashmir.

P.S. : Too many advises from from front line support will drive you nuts eg, posting your concern on COMMUNITY page and watching "how to use CLOUDLAB'.

2) You need to complete your course within 30 days from the last day of the batch you joined, so effectively within 2 months you need to submit the project otherwise they will give you additional tasks to get your certificate.

In short, never saw such an attractive course turning out to be so deceptive and full of fraud with false promises and poor management.

Regards,
Vaibhav Gautam
[protected]@gmail.com

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Jan 24, 2017

Complaint marked as Resolved

Simplilearn customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2016

Simplilearn Customer Care's response Hi Vaibhav,

Its unfortunate to know that you had less than ideal Simplilearn experience.

Sorry for the delayed response as for some reason your complaint did not show up on our portal. The support team is always available to ensure that our customer concerns are understood and resolved swiftly. In your case I am not sure as to what happened as I am unable to pull your order or ticket records from the e-mail address [protected]@gmail.com . Further, we give ample amount of time for the participants to complete the project once they complete the training and there is no set time defined to do so after the training. Please do get back to me with your registered e-mail address or contact number so that we can discuss this over the call and resolve.

Regards,
Alisha @ simplilearn