Simplilearn — refund issue on cancellation of course

Address:Bangalore, Karnataka

Hi
I had enrolled for togaf 9 online training with simplilearn. I was promised to get a refund in 7-10 days if i discontinue the enrollement.
I have paid ₹40, 000/-. I joined the class for a day and dint find it much effective and hence cancelled the enrollment on very 2nd day.
And since then i am following up on getting my money refunded.
Its 16th sept. After multiple follow ups i was told to get my money latest by end of day 16th sep 2019.
I havent heard from the simplilearn team on that. They kept repeating the policy of 7-10 working days. But not refunding the money.
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Hi Monica, we'd like to understand this better and help. Please share the issue summary along with your registered contact details with us at [protected]@simplilearn.com and we'll get in touch with you soon.
Hey Monika, we're keen on addressing this, do share your registered contact details so that we may take this forward.

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