[Resolved]  Simplilearn — Scammingby Simplilearn learning consultants and disappearing of the entire team after payment.

Address:India

I contacted Simplilearn for a PMP plus course for my friend. After a few calls from a learning consultant she offered me a PMP plus course (with access to six additional courses) for $400 with three years free access. This PMP plus course is advertised @$1199 on Simplilearn website. I confirmed them to proceed with billing and send a link for payment. But the next day I received a call again from the same learning consultant offering me that if the billing amount is $500 or more, they can offer me a referral Mastercard voucher of $250. I requested them to send an email confirming to me that a $250 voucher will be provided, which they promptly did.

I discussed it with my friend and confirmed to the learning consultant to proceed with $509 billing. Once my friend paid $509 online through a link provided by a learning consultant, the entire team including the learning consultant disappeared from a scene not responding to my calls and emails. After three weeks I received a $100 Mastercard voucher instead of $250. They have not responded to any calls and emails for the past three months.

So be careful they can scam you into vouchers and also be ready to accept that once you make payment you can never reach out to them.

Thanks
Dilip
Was this information helpful?
No (0)
Yes (1)
Mar 3, 2023
Complaint marked as Resolved 
Simplilearn customer support has been notified about the posted complaint.
Verified Support
Jan 31, 2023
Simplilearn Customer Care's response
Hi Dilip, do let us know if you're still facing any concerns with your services and we'll get in touch soon to help.
Complaint comments 

Comments

Hi Dilip, that's not what we like to hear. Please share your registered contact details with us at [protected]@simplilearn.com and we'll look into this.
Dilipg16's [Complaint's author] reply, Jul 19, 2021
Consultant name: Bantisikha
Contact +966571507481
Did they give you access to the course? I enrolled for PMP and they said they will give digital key access but have been giving a run around and the trainer is pathetic too..
Simplilearn Customer Care's response, Jan 31, 2023
Verified Support
Hi Asifa, we'd like to understand this better and help. Please share the issue summary along with your registered contact details with us at [email protected] and we'll get in touch with you soon.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Simplilearn
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    66%
    Complaints
    501
    Pending
    182
    Resolved
    282
    Simplilearn Phone
    +91 80 4941 3474
    +91 80 6546 1121
    Simplilearn Address
    24th Main, H.S.R. Layout, Bangalore, Karnataka, India - 560102
    View all Simplilearn contact information