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Siti Broadband Complaints & Reviews

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Last updated Jun 2, 2023
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Kolkata
Kolkata District
West Bengal
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Siti Broadband reviews & complaints page 2

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R
Ronish Pakhrin
Feb 11, 2022
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Ping issue

Address:Darjeeling
Website:Valorant Mumbai server.

Hi,
I am getting very high and fluctuating ping on the following IPs - 75.2.66.166 and 99.83.136.104(they are Valorant Mumbai server IP address). Please optimize the routing to these IPs.

Thank you.
Roshan Pakhrin...
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Aariz Ali
Feb 9, 2022
Feb 11, 2022
This thread was updated on Feb 11, 2022
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Jitter and loss

Address:murgadarbaar,marhaba palace,kareili,allahabad,uttarpradesh

I am getting unstable connection(jitter and loss) in game Valorant from past 5 days which makes the game unplayable, the ips for which this is happening are:75.2.66.166, 99.83.136.104.
please look into this matter and do the needful asasp, thnx...
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sumit raghuwanshi
Feb 7, 2022
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Stop providing fak commitment to customer

Address:Indore

There is no point in providing fake commitments to customer, and even to those customers who are completely reliable on the broadband for their work.

As on by today Monday, the starting day of the week, I'm sitting and waiting when my connection will get start.

In the scenario when I clear my requirements and give a plenty of time(5 days) instead of 2 days what they ask initially.

But, it seems...
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sumit raghuwanshi
Feb 7, 2022
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Connection not activated after 7 days

Address:Indore

It's been 7 days since I but a new connection, and still I don't have an active connection.

They promise that we will provide the connection but they technically not able to provide one.

It's not about speed of connection drop, I don't know how it will perform in that. But I can review the speech and connection drop issues only once I've an active connection, unfortunately which I don't have as they are unable...
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S
Suman_20
Jan 6, 2022
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Siti broadband giving very low speed

Today I have taken 60 Mb/s plan unlimited. The local service provider told that the plan will be activated from evening. But it is already night. I am getting very low speed below 1 Mb/s. I am very disappointed about it....
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Bapi Halder
Nov 19, 2021
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Download speed

Address:741247

Although my plan is 30mb/s i dont even get 1mb/s speed...
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Sanjoy Paul Porabazar
from Gurgaon, Haryana
Nov 6, 2021
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No connection for seven days

Address:Village Porabazar , Post - Porabazar, Dist - Hooghly , PIN -712305 , West Beng

Account Number : INDI[protected],

From: Sanjoy Paul
Date: Sat, Nov 6, 2021 at 10:11 PM
Subject: Re: No Internet for two days, No proper update
To:,
Cc:, Piyas Paul

Hi Virender,

I want to bring it to your notice that problem is not yet resolved. I have made payment to Indinet to get service. I don't want to listen about your local cable vendor fault.
If vendor...
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R
RimMou
Aug 18, 2021
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I want to know my Siti ID

I dont know my siti id, i need it for online payment. Please let me know.
Username - sg_glx3...
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P
Parag Roy
Aug 1, 2021
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New Connection

Address:Vidyasagar Sarani, Nischinda, Howrah

Hi,

I wanted to take a new connection, as a reason I contacted my local service operator on 24th July, 2021. They committed me by 29th July, 2021 installation process will be completed. Today is 1 August, 2021. They failed to provide the the connection ever since. Everyday I call them and they decommits me. They even treated me very badly and degraded me.

Postal code: 711227...
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souvik2021
Jul 31, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didn't receive my siti broadband id

I didn't receive my siti broadband id that's why I can't recharge through paytm. Please look into this matter as soon as possible.

SITI broadband Account: INDI[protected]
Name: Souvik Chakraborty
Contact email: s.c.[protected]@gmail.com...
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Vikasrjpt
Jul 14, 2021
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Siti id

Please inform me how can I find my siti id...
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Kabir1210
Jun 12, 2021
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Low speed from 11 june to 12th

Address:1/h/3 Rajab Ali lane 28 ekbalpur lane

Net download speed is very slow after 12:00pm from 11 june web page is opening slowly. Please fix it as soon as possible work from home is going on. If i lose my job i wont be able to afford your internet service....
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Chiranjit C
Jun 11, 2021
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Siti Broadband 80 mbps plan

I am really fed up with siti broadband. Not only they have the worst broadband service, the customer care also pathetic. They can only check ping. Personally I lost trust on siti broadband. I use it for work purpose only. But, mobile jio connection is way better than 80 mbps siti broadband connection. I will not recommend siti broadband to anyone....
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N
nihal_541
Jun 11, 2021
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Very bad local service

The local service provider in my area taken extra money for connect_60 plane (60Mbps) he taken 600 rupees for this plane and it is been 5 days I am not able to access internet .
I called him many times usually he does not receive call but whenever he does he make excuses .
Please take extra care of your local service provider because of this your whole reputation is going to get ruined .
I hope you will replace him and...
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subham007
May 19, 2021
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Low speed

Address:suri,hatjan bazar,birbhum,W.B pin-731102

I am getting very poor letency at google dns server...
plzz fix it... or...
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saquib89
May 19, 2021
May 22, 2021
This thread was updated on May 22, 2021
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Renew plan is not activated till now

Address:Nasriganj Pathan Toli Digha Bataganj Patna 800018, 1

I have recharged online from siti Network site to renew my plane tomorrow but still, my plane is not activated till now. Please help me...
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AmitKrBhagat
from Ramgarh, Jharkhand
May 17, 2021
May 18, 2021
This thread was updated on May 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Local Operator Deactivated Account Since Recharge Online

Address:Ramgarh

Hi Siti Broadband,

The Local operator used to charge extra so I got my mobile number updated in my account after multiple follow ups from support.
Now when the local operator came to know about it then he deactivated my account also he updated his contact number in my account. I am not able to use my internet after paying Rs 1074.98 which is really frustating. I want a resolution for this asap or i need to take legal...
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Address:Midnapore,west Bengal

I tried to recharge through online but when I click on the renew my plan it shows service not found . Please help me how can I recharge my broadband ......
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sanjibd_sanjoy
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New plan is not activated

Address:767/1, Sreenagar Tetultala math, Nawabgang, pin-743144, North 24 Parganas, West Bengal

I have upgraded my plan to 100 Mbps unlimited plan. After making payment, the new plan has not been activated yet....
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AmitKrBhagat
from Ramgarh, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not resolving my Issue

I have a broadband connection. My IP is 10.31.188.175. I have provided my Aadhar card for activation. I have my contact number in Aadhar card. I have sent the aadhar in mail also and asking for changing my contact number but they are not doing so from last many weeks. Even i am not getting any response in mail. I called customer care but they either disconnects or ask to send a mail. This is security issue as unauthorised person can use my...
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