Siti Broadband Complaints & Reviews

Hello, I need my user id to recharge broadband.
Also, need username and password for Siti Broadband app.
Registered mobile no is [protected]

This thread was renewal On 18th feb2022 4.00pm i had done a online recharge of my exhisting plan GULLOP_UL30 @499.14rs, the amount hadbeen debited from my bank account at the time of recharge but the service was not given by the company. after that several times i called their customer care to fix the issue. But every time they said it will be fixed with in hours. i mailed about this problem to their customer support email id '[protected]@indinet.co.in' . but didn't get any response till now.. kindly look into this matter.

I can't recharge my broadband via paytm, phone pe, Google pay, etc etc. And when i Contact customer care for any help they are behaving me like a dog. I don't know why siti giving job that tyep of senseless persons 😡.

Hi,
I am getting very high and fluctuating ping on the following IPs - 75.2.66.166 and 99.83.136.104(they are Valorant Mumbai server IP address). Please optimize the routing to these IPs.

Thank you.
Roshan Pakhrin

I am getting unstable connection(jitter and loss) in game Valorant from past 5 days which makes the game unplayable, the ips for which this is happening are:75.2.66.166, 99.83.136.104.
please look into this matter and do the needful asasp, thnx

There is no point in providing fake commitments to customer, and even to those customers who are completely reliable on the broadband for their work.

As on by today Monday, the starting day of the week, I'm sitting and waiting when my connection will get start.

In the scenario when I clear my requirements and give a plenty of time(5 days) instead of 2 days what they ask initially.

But, it seems due to your bull [censored] service, I've to take a day off and that will cost me a lot.

It's been 7 days since I but a new connection, and still I don't have an active connection.

They promise that we will provide the connection but they technically not able to provide one.

It's not about speed of connection drop, I don't know how it will perform in that. But I can review the speech and connection drop issues only once I've an active connection, unfortunately which I don't have as they are unable to start the connection.

Today I have taken 60 Mb/s plan unlimited. The local service provider told that the plan will be activated from evening. But it is already night. I am getting very low speed below 1 Mb/s. I am very disappointed about it.

Although my plan is 30mb/s i dont even get 1mb/s speed

Account Number : INDI[protected],

From: Sanjoy Paul
Date: Sat, Nov 6, 2021 at 10:11 PM
Subject: Re: No Internet for two days, No proper update
To:,
Cc:, Piyas Paul

Hi Virender,

I want to bring it to your notice that problem is not yet resolved. I have made payment to Indinet to get service. I don't want to listen about your local cable vendor fault.
If vendor is not performing, change the vendor. Monday I am going to escalate it badly.

Thanks
Sanjoy Paul
[protected]

On Fri, Nov 5, 2021 at 3:28 PM Sanjoy Paul wrote:
Hi Rajiv,
Issue is still persist. Your service personnel called me and informed problem is in cable operator end. So you are not responsible. But I have paid money to you. You are bound to provide me service.
If my issue is not fixed by today, I will produce it to consumer court.

Thanks
Sanjoy Paul
[protected]

On Tue, Nov 2, 2021, 9:20 AM Sanjoy Paul wrote:
Hi Rajiv,

There is no internet since the evening 31st October. Cable operator says contact to Siti, Siti says contact to cable operator.
We are in the middle and suffering. Could you please look into this problem.

Registered Mobile Number : [protected]

I dont know my siti id, i need it for online payment. Please let me know.
Username - sg_glx3

Hi,

I wanted to take a new connection, as a reason I contacted my local service operator on 24th July, 2021. They committed me by 29th July, 2021 installation process will be completed. Today is 1 August, 2021. They failed to provide the the connection ever since. Everyday I call them and they decommits me. They even treated me very badly and degraded me.

Postal code: 711227

I didn't receive my siti broadband id that's why I can't recharge through paytm. Please look into this matter as soon as possible.

SITI broadband Account: INDI[protected]
Name: Souvik Chakraborty
Contact email: s.c.[protected]@gmail.com

Please inform me how can I find my siti id

Net download speed is very slow after 12:00pm from 11 june web page is opening slowly. Please fix it as soon as possible work from home is going on. If i lose my job i wont be able to afford your internet service.

I am really fed up with siti broadband. Not only they have the worst broadband service, the customer care also pathetic. They can only check ping. Personally I lost trust on siti broadband. I use it for work purpose only. But, mobile jio connection is way better than 80 mbps siti broadband connection. I will not recommend siti broadband to anyone.

The local service provider in my area taken extra money for connect_60 plane (60Mbps) he taken 600 rupees for this plane and it is been 5 days I am not able to access internet .
I called him many times usually he does not receive call but whenever he does he make excuses .
Please take extra care of your local service provider because of this your whole reputation is going to get ruined .
I hope you will replace him and you will chose someone capable and responsible and also please resolve my internet connection asap.

I am getting very poor letency at google dns server...
plzz fix it... or

I have recharged online from siti Network site to renew my plane tomorrow but still, my plane is not activated till now. Please help me

Hi Siti Broadband,

The Local operator used to charge extra so I got my mobile number updated in my account after multiple follow ups from support.
Now when the local operator came to know about it then he deactivated my account also he updated his contact number in my account. I am not able to use my internet after paying Rs 1074.98 which is really frustating. I want a resolution for this asap or i need to take legal action against this.

Regards,
Amit
[protected]