Siti Broadband — siti broadband wifi router not working

Address:

Plot no 9, Suryodaya, Gazetted officers colony,, West High court road, Civil lines, Nagpur, Nagpur, Maharashtra, 440001

Hello,
Iam facing a problem from last 8 days. The problem is that my wifi router (Modem) is not working. I have registered complaint 8 times but no response is there. Every other day i have called there customer service but they have not solved my problem. Sorry to say this but ur response from company & even from customer care is very poor. Pathetic service i got from siti broadband.
Below are the complaint details

A trouble ticket has been created in the system with the following details;

Ticket number: tkt186068
Ticket priority: medium
Creation date: 9/30/2019 10:45:16 am
Problem category: technical nagpur
Description:
Assigned to:

Kindly do the needful asap.

Thanks

Monika dhamane

[protected].
[protected]@gmail.com
Civil lines
Nagpur, maharashtra.