[Resolved]  Skechers India — skechers air cooled goga mat

Address:D-12/8, WCL, R.K. Nagar, Nimbahera, Chittorgarh, Rajasthan, 312601

I have bought this shoes in 5th may 2019. But one of my shoes getting damaged but it is not of my fault. What i have to do for it. Is there any warranty or guaranty for this product? So please inform me about it. If there is warranty or guaranty what i have to do. The serial number of my shoes is sn 55461 and its cost price is 4500 rupees. Please take immediate step to solve my problem with the shoes
Thanking you
From shankar singh
C/o patni public school, r. K nagar, nimbaherra, chittorgarh, rajasthan-312601
Mobile number; [protected]
Email: shankar. [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2019
Complaint marked as Resolved 
i have bought this shoes in 5th may 2019. But one of my shoes getting damaged but it is not of my fault. what I have to do for it . Is there any warranty or guaranty for this product? So please inform me about it. If there is warranty or guaranty What I have to do . The serial number of my shoes is SN 55461 and its cost price is 4500 Rupees. Please take immediate step to solve my problem with the shoes Thanking you From Shankar Singh C/O Patni Public School, R.K Nagar, NImbaherra, Chittorgarh, Rajasthan-312601 Mobile Number; 7737566604 email: [email protected]
Skechers India customer support has been notified about the posted complaint.
Aug 09, 2019
Updated by kalpan singh
i have bought this shoes in 5th may 2019. But one of my shoes getting damaged but it is not of my fault. what I have to do for it . Is there any warranty or guaranty for this product? So please inform me about it. If there is warranty or guaranty What I have to do . The serial number of my shoes is SN 55461 and its cost price is 4500 Rupees. Please take immediate step to solve my problem with the shoes
Thanking you
From Shankar Singh
C/O Patni Public School, R.K Nagar, NImbaherra, Chittorgarh, Rajasthan-312601
Mobile Number; [protected]
email: shankar.[protected]@gmail.com

Complaint comments 

Comments

The outsole worn out within two months of purchase.
I have dropped multiple emails to Skechers team but they are denying to consider it as a manufacturing defect.
However, it's a 100% quality issue.

I am not getting any proper response/ assistance.
Please help escalate the issue.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Skechers India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    1%
    Complaints
    304
    Pending
    0
    Resolved
    2
    Skechers India Phone
    +91 22 6158 9010
    Skechers India Address
    8th Floor, B Wing, Fulcrum Building, Sahar Road, Andheri East, Mumbai, Mumbai, Maharashtra, India - 400099
    View all Skechers India contact information