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Skechers India Complaints & Reviews

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Updated: Jul 11, 2024
Complaints 306
Resolved
2
Unresolved
304
Bad 😕 It seems that Skechers India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Skechers India reviews & complaints page 9

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A
Ashish Ujjain
Jan 22, 2020
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Address: 122002

Since few days, i started noticing some irregularities in my shoe. The front side of the shoe layer has been shrunk and layers of the shoe leather is coming out and thus somewhat causing bad look. I am also enclosing the bill and the images of my defected shoe.

I always trust the skechers brand for its durability and the leather quality but this is very unfortunate and unbelievable for me to understand how a few month old shoe can behave this way.

I request your kind team to please consider my case and issue replacement for my shoe.
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    A
    a.doodawat
    Jan 17, 2020
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    Address: Ramalaya opposite union bank of india sarafa bazar lashkar gwalior, Gwalior, Madhya Pradesh, 474001

    Just two days back i have purchased arch fit shoes on the assurance that by using it for 2 days it will take shape of d feet and will be adjusted.. However till date nothing has happened and m facing great difficulty n pain in feet as well as toes while using it..
    Ultimately i found that ur franchise outlet situated at gwalior has committed cheating with me and supplied d defected piece.
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      A
      AZHAR Inamdar
      Jan 2, 2020
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      Address: lane b12 mohammad wadi road sayyed nagar hadpsar, 411028
      Website: [email protected]

      Sir
      I am azhar sayyed i had purchase shoes from regal shoes pune on[protected]. I have used that shoes only 2 to 3 times and the shoes have torn apart as it was defective piece and not properly made. The said shoes was not of good quality as per brand name and has lowered the reputation of the company. Kindly replace my shoes as I am regular customer of sketchers. The model number SK54665 size 43/09
      Skechers India customer support has been notified about the posted complaint.
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        S
        shyamjm
        from Mumbai, Maharashtra
        Dec 28, 2019
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        I had purchased this shoes from sketchers store in mumbai and started developing blisters on my toes, they asked me to submit my shoes. I had dropped them at the store from which i purchased and they said within 5-7 business days they will do qc and call me. It’s been 28 days and i am yet waiting, what do i need to do, now there’s no response also.
        Skechers India customer support has been notified about the posted complaint.
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          A
          Alexander P John
          from Chennai, Tamil Nadu
          Dec 14, 2019
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          Address: PANAVILA S T COTTAGE, PULAMON P.O, 691531

          Foam from the inner sole of the shoe tore off within one year o[censored]se.

          I bought the shoe from skechers outlet in forum mall, bangalore around may - june 2019. I had once complained regarding the skechers logo fading off at the outlet. The person in the shop explained that it is normal. Hence, i didn't escalate.

          But, now the foam itself from the inside sole itself as torn off on its own.

          I expected a brand like skechers to last me atleast for a minimum of 3 years and this is the condition of the shoe under an year.
          +3 photos
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            R
            RaghavThakur21
            from Hata, Uttar Pradesh
            Dec 9, 2019
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            Address: 226028

            I purchased skechers shoes from flipkart and after 20 days i found that in one shoes have some defect in stitch and i shared the complain with customer support after 35 days continously following up now they reply that is not any manufacturing defect while pictures are clearly shown that is manufacturing defect. I checked that shoes from skechers stores locally and they agreed that is manufacturing defect but due to online shopping they can't replace the shoes. Now i am helpless. This is my first and worst experience with skechers. I will not purchase any product of this company as well as suggest to others also if they can not provide such kind of customer satisfaction or assistance that means i have to rethink about the company products. I want to replace my shoes, kindly help me.

            Raghav
            [protected]
            Raghav.[protected]@gmail.com
            +1 photos
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              S
              Saket Jhunjhunwala
              from Kolkata, West Bengal
              Nov 26, 2019
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              shoes defective and duplicate product

              Address: junction mall durgapur west bengal, Chandrapur, Maharashtra

              I bought skecher shoes from junction mall durgapur, in 10 days it was found defective and torn, more over its defeactive and uncomfortable to use, i have made complaint for replacement of shoe but they say will just paste and give back, its really disrespect treatment with customer buying costly shoes and getting response of repair, i request to lodge a complaint and close the fraid stores in India...
              +1 photos
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              N
              NilamaniM
              from Delhi, Delhi
              Nov 22, 2019
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              Address: 781020

              The issue that i have experienced was: just after purchasing of six months, the shoe stitches got torned. The surface of the tongue of a shoe also got torned as well as some parts too. Wrinkle is there in the overall shape of the shoe. Whereas i never walked on off roads with this shoe, only walked in plan area. Moreover daily walking time with this shoe is also not very high.
              +1 photos
              Skechers India customer support has been notified about the posted complaint.
              Nov 26, 2019
              Updated by NilamaniM               Not yet received any response from Anybody. Are the Skechers India customer support really bothers about their customer satisfaction ?
              Nov 30, 2019
              Updated by NilamaniM               Somebody please help me. Its a case of pure cheating. Skechers is not responding much.

              Kindly help me in this regard.

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                K
                Knick_vic
                from Chima, Punjab
                Nov 22, 2019
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                I’ve purchased skechers sports shoes on 7th july 19 from connaught place skechers shop new delhi invoice no. C02p[protected]. I m very disappointed and shocked to see the quality of material used by such a premium brand and both the shoes have dislocated from the sole. Very disappointing and sad to see the condition within 4 months o[censored]se. Hope you’ll look into the matter do the needful to get my shoes replaced as they in warranty period.
                Thanks
                Rajiv
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                  V
                  Vedika Kavya ubjarlu
                  from Bengaluru, Karnataka
                  Oct 29, 2019
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                  unsatisfied products

                  Address: 277,7th cross,10th main,Jayanagar 1st block,Bangalore-560011, 560011

                  The material of the shoe purchased is of low quality and the product is damaged within 6 months and the customer service is really bad and the sales man is lying about the warranty period of the product purchased which is 6 months and the sales person claims that it’s only for 3 months and they would need the bill to do anything further and puts the blame on the customer. Is this an encouragement for the customers to never purchase any...
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                  V
                  vigneshmmc
                  from Mumbai, Maharashtra
                  Sep 29, 2019
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                  Address: FLAT NUMBER 001, L7 BLOCK, B WING, NANDANWAN CHS, PRATIKSHA NAGAR, SION EAST, Mumbai City, Maharashtra, 440002

                  I bought relaxed fit memory foam slippers 5 months back... The sole is cracked and the bottom which support heel is torn like a paper... I bought it for 3000 rupees and it didn't even last for 5 months... I need support regarding this... If it the quality you are providing what is the need to buy skechers "brand" having faith in quality... I strongly believe you will address this issue... This will affect the hope and faith i have towards skechers...
                  +2 photos
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                  My shoes is cut on your left side.
                  After 6 months my shoes are damaged.

                  regarding slippers - Comment #3577596 - Image #0
                  regarding slippers - Comment #3577596 - Image #1
                  Reply
                  harjass dhawan's reply, Nov 3, 2019
                  Plz response urgent my complaint.my shoes is damaged after 6 months.plz urgently answer my complaint.
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                    T
                    Tina ojha
                    from Jaipur, Rajasthan
                    Sep 22, 2019
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                    Address: Jaipur, 302033

                    Dear team
                    I had purchased footwear for parents on jan 27 2019 but yesterday the strap of slippers was pulled out
                    I had purchased from tonk road showroom gajrup. But to my surprise it has been shut down. I had visited nearby showroom but it denied to provide me repair service. Then i had gone through the warranty terms of skechers which says there is two year warranty.
                    I don’t have bill available but have credit card bill amounting rs 6023.
                    We had purchased one pair of gents shoes and ladies footwear

                    I must say that this poor quality is not expected of big brands.

                    Pls arrange to get it repaired as it would be mockery if i get it repaired from a local cobbler and cannot afford to spend ₹ 2800 just for 8 months use.

                    Regards
                    Swati ojha
                    31/221 pratap nagar
                    Jaipur

                    Sent from my iphone
                    81526:596056
                    +1 photos
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                    I had bought a pair of Skechers shoes on 17 April 2019 from Bilaspur Skechers Show Room, Chhattisgarh which I do not use regularly even one of the shoes kneated thread has been damaged from front side, and torn. It is very bad to have such shoes on a high price. It costed me high amount but I saw it worse than cheaper shoes. I want it to return
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                      T
                      TOM K BIJOY
                      from Mumbai, Maharashtra
                      Aug 19, 2019
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                      Address: PEARL INDUSTRIES,KUNIAMBATORE, 641008

                      It torn after use of 4 months and i bought it from shop near by m6 company in coimbatore, can i get repaired or replaced, they would having my bill in the system right will u please take care of my problem, will i get replacement, i wish i could get my shoes replaced and type of my show is clogs for men, will you take immediate action please help me i bought it trusting your brand
                      Skechers India customer support has been notified about the posted complaint.
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                      I have purchase shoe at 5 k and after six month shoe bottom sole got cracked .

                      Unfortunately I lost my bill. So they are not replacing it .

                      Worst brand
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                        A
                        Anusha Singh Chauhan
                        from Delhi, Delhi
                        Aug 18, 2019
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                        Address: City centre, reliance trend shop, raipur, Raipur, Chhattisgarh

                        The shoe is torn and is in very poor condition. I didnt expect this type of quality from the sketchers company. Even the inside part of the shoes are torn and its dishonorable, not feel good in front of anyone who see my shoes in this kind of situation and even though its from the sketchers company i feel shame. I request you to replace this item with the new one as soon as possible. I purchased this shoe at a high price so i want the shoes in a new condition.
                        Kindly take the action asap.
                        +1 photos
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                        Shoes soul is very bad quality
                        Soul crack and down soul material are finish on 3 months

                        torn shoes - Comment #3558692 - Image #0
                        torn shoes - Comment #3558692 - Image #1
                        torn shoes - Comment #3558692 - Image #2
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                          K
                          kalpan singh
                          from Delhi, Delhi
                          Aug 8, 2019
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                          Resolved

                          skechers air cooled goga mat

                          Address: D-12/8, WCL, R.K. Nagar, Nimbahera, Chittorgarh, Rajasthan, 312601

                          I have bought this shoes in 5th may 2019. But one of my shoes getting damaged but it is not of my fault. What i have to do for it. Is there any warranty or guaranty for this product? So please inform me about it. If there is warranty or guaranty what i have to do. The serial number of my shoes is sn 55461 and its cost price is 4500 rupees. Please take immediate step to solve my problem with the shoes
                          Thanking you
                          From shankar...
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                          V
                          vishalg2111
                          from Mumbai, Maharashtra
                          Aug 5, 2019
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                          Address: E 101 CRESCENT 2 THE WOODS, NEXT TO PARK STREET, WAKAD, Pune, Maharashtra, 411057

                          Purchase : August 2018

                          Invoice No. : CM / 2405 / 18, Location of purchase: Westend Mall, Aundh, Pune

                          Retail price : INR 7999

                          Issue :

                          The tearing of net from the toe area in both shoes : I have been using shoes of Nike and other brands earlier never faced such issue. The reason to go for Skechers was the scientific advice from my friend about the lower shoe drop and fit for walking and some mild exercises.

                          This is quite disturbing as the shoes are now cannot be used and I am just waiting for immediate solution. I took them to your store but they mentioned that this area can not be repaired as the patch will be visible and the exact colour match of Orange and Black will not happen even if we try to repair them.
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                            G
                            Gavumeera
                            from Mumbai, Maharashtra
                            Aug 4, 2019
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                            Within usage of one month only my slippers got broken. Sliopers bend is broken. N i had minimum use of slippers because i m consultant of medicine because i am doctor by profession. I have really bad experience with skechers. And i reallly not expected from sketchers. And with different city your stores are not responding well.
                            Hoping for your supportive response.
                            +1 photos
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                            Aug 04, 2019
                            Updated by Gavumeera                             Skechers slipper broken within use of one month.
                            Aug 04, 2019
                            Updated by Gavumeera                             Skechers slipper broken within use of one month.
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                              N
                              nitinsharma2510
                              from Vellore, Tamil Nadu
                              Aug 2, 2019
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                              Address: Seawoods Grand Central, Navi Mumbai, Mumbai City, Maharashtra, 410209

                              The shoes were purchased in june 2019 from lifestyle store, seawoods grand central, seawoods darave, navi mumbai.
                              Not even 2 months later the stitching from both shoes is torn off.
                              The shoes have been worn 6-7 times only.
                              The knitted upper has come undone from both sides.
                              The shoe size is right and there has been no distressed usage, only casual walking.
                              As it is a knitted upper there is no chance of repair so i want to requet a refund or a replacement.
                              +2 photos
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                                M
                                MehNaaz Rangwala
                                from Ahmedabad, Gujarat
                                Jul 26, 2019
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                                defect

                                Send my items for physical verification skechers response is dey can’t help it in this thing purchasd 2pairs from the same brand cost6000as skechers stands for its longivity using only for few mnths hw d prdct sole coms out for both the pairs does it states d usage issue or the marchandise mistake even buyng from footpath wud cause d same issue than whts d use of an expensive product...
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                                H
                                Harsh Vardhan Malik
                                from Jammu, Jammu and Kashmir
                                Jul 26, 2019
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                                Address: House No 906 Azad Nagar Kurukshetra ,Haryana, India, Kurukshetra, Haryana, 136118

                                The system reference number is b01/fcm/0033/apr19

                                I bought a shoe from your esteemed showroom in kurukshetra. And i want to say that i seriously didnt like the sports shoes gtm performance h[protected]
                                They didnt perform well in sports and tore up too the mesh and the front sole is in bad state after my first use of them for running. Kindly grant me any relief regarding the manufacturer and repair of the shoe because i dont want to loose the shoe which doesnt look nice now.
                                +4 photos
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