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Skechers India Complaints & Reviews

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Updated: Dec 19, 2025
Complaints 307
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2
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305
Bad 😕 It seems that Skechers India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Skechers India reviews & complaints page 9

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I
indiaprash
Jan 28, 2020
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Address: rajpur road, 248001

Dear team
This is to apprise you at shocking note that we bought new shoes from your outlet @ dehradun store but within 3 month... Shoes not worth looking at & in pathetic shape and i am not is position to use this... Your quality is questionable please suggest because i can’t bear this wrong commitment because they assured for best service and quality...
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I had purchased a skecher pure running shoe by myntra. com. l have been using it from 4 days.The shoe is comfortable and perfect but soel quality is very bad after 4 day using by running in 5k to 6k shoe soel got scratched. I am very disappointed by skecher brand please resolve my problem .Thank you
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    Ashish Ujjain
    Jan 22, 2020
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    Address: 122002

    Since few days, i started noticing some irregularities in my shoe. The front side of the shoe layer has been shrunk and layers of the shoe leather is coming out and thus somewhat causing bad look. I am also enclosing the bill and the images of my defected shoe.

    I always trust the skechers brand for its durability and the leather quality but this is very unfortunate and unbelievable for me to understand how a few month old shoe can behave this way.

    I request your kind team to please consider my case and issue replacement for my shoe.
    +1 photos
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      A
      a.doodawat
      Jan 17, 2020
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      Address: Ramalaya opposite union bank of india sarafa bazar lashkar gwalior, Gwalior, Madhya Pradesh, 474001

      Just two days back i have purchased arch fit shoes on the assurance that by using it for 2 days it will take shape of d feet and will be adjusted.. However till date nothing has happened and m facing great difficulty n pain in feet as well as toes while using it..
      Ultimately i found that ur franchise outlet situated at gwalior has committed cheating with me and supplied d defected piece.
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        A
        AZHAR Inamdar
        Jan 2, 2020
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        Address: lane b12 mohammad wadi road sayyed nagar hadpsar, 411028
        Website: [email protected]

        Sir
        I am azhar sayyed i had purchase shoes from regal shoes pune on[protected]. I have used that shoes only 2 to 3 times and the shoes have torn apart as it was defective piece and not properly made. The said shoes was not of good quality as per brand name and has lowered the reputation of the company. Kindly replace my shoes as I am regular customer of sketchers. The model number SK54665 size 43/09
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          S
          shyamjm
          from Mumbai, Maharashtra
          Dec 28, 2019
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          I had purchased this shoes from sketchers store in mumbai and started developing blisters on my toes, they asked me to submit my shoes. I had dropped them at the store from which i purchased and they said within 5-7 business days they will do qc and call me. It’s been 28 days and i am yet waiting, what do i need to do, now there’s no response also.
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            A
            Alexander P John
            from Chennai, Tamil Nadu
            Dec 14, 2019
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            Address: PANAVILA S T COTTAGE, PULAMON P.O, 691531

            Foam from the inner sole of the shoe tore off within one year o[censored]se.

            I bought the shoe from skechers outlet in forum mall, bangalore around may - june 2019. I had once complained regarding the skechers logo fading off at the outlet. The person in the shop explained that it is normal. Hence, i didn't escalate.

            But, now the foam itself from the inside sole itself as torn off on its own.

            I expected a brand like skechers to last me atleast for a minimum of 3 years and this is the condition of the shoe under an year.
            +3 photos
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              R
              RaghavThakur21
              from Hata, Uttar Pradesh
              Dec 9, 2019
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              Address: 226028

              I purchased skechers shoes from flipkart and after 20 days i found that in one shoes have some defect in stitch and i shared the complain with customer support after 35 days continously following up now they reply that is not any manufacturing defect while pictures are clearly shown that is manufacturing defect. I checked that shoes from skechers stores locally and they agreed that is manufacturing defect but due to online shopping they can't replace the shoes. Now i am helpless. This is my first and worst experience with skechers. I will not purchase any product of this company as well as suggest to others also if they can not provide such kind of customer satisfaction or assistance that means i have to rethink about the company products. I want to replace my shoes, kindly help me.

              Raghav
              [protected]
              Raghav.[protected]@gmail.com
              +1 photos
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                S
                Saket Jhunjhunwala
                from Kolkata, West Bengal
                Nov 26, 2019
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                shoes defective and duplicate product

                Address: junction mall durgapur west bengal, Chandrapur, Maharashtra

                I bought skecher shoes from junction mall durgapur, in 10 days it was found defective and torn, more over its defeactive and uncomfortable to use, i have made complaint for replacement of shoe but they say will just paste and give back, its really disrespect treatment with customer buying costly shoes and getting response of repair, i request to lodge a complaint and close the fraid stores in India...
                +1 photos
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                NilamaniM
                from Delhi, Delhi
                Nov 22, 2019
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                Address: 781020

                The issue that i have experienced was: just after purchasing of six months, the shoe stitches got torned. The surface of the tongue of a shoe also got torned as well as some parts too. Wrinkle is there in the overall shape of the shoe. Whereas i never walked on off roads with this shoe, only walked in plan area. Moreover daily walking time with this shoe is also not very high.
                +1 photos
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                Nov 26, 2019
                Updated by NilamaniM                 Not yet received any response from Anybody. Are the Skechers India customer support really bothers about their customer satisfaction ?
                Nov 30, 2019
                Updated by NilamaniM                 Somebody please help me. Its a case of pure cheating. Skechers is not responding much.

                Kindly help me in this regard.

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                  K
                  Knick_vic
                  from Chima, Punjab
                  Nov 22, 2019
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                  I’ve purchased skechers sports shoes on 7th july 19 from connaught place skechers shop new delhi invoice no. C02p[protected]. I m very disappointed and shocked to see the quality of material used by such a premium brand and both the shoes have dislocated from the sole. Very disappointing and sad to see the condition within 4 months o[censored]se. Hope you’ll look into the matter do the needful to get my shoes replaced as they in warranty period.
                  Thanks
                  Rajiv
                  +1 photos
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                    V
                    Vedika Kavya ubjarlu
                    from Bengaluru, Karnataka
                    Oct 29, 2019
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                    unsatisfied products

                    Address: 277,7th cross,10th main,Jayanagar 1st block,Bangalore-560011, 560011

                    The material of the shoe purchased is of low quality and the product is damaged within 6 months and the customer service is really bad and the sales man is lying about the warranty period of the product purchased which is 6 months and the sales person claims that it’s only for 3 months and they would need the bill to do anything further and puts the blame on the customer. Is this an encouragement for the customers to never purchase any...
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                    V
                    vigneshmmc
                    from Mumbai, Maharashtra
                    Sep 29, 2019
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                    Address: FLAT NUMBER 001, L7 BLOCK, B WING, NANDANWAN CHS, PRATIKSHA NAGAR, SION EAST, Mumbai City, Maharashtra, 440002

                    I bought relaxed fit memory foam slippers 5 months back... The sole is cracked and the bottom which support heel is torn like a paper... I bought it for 3000 rupees and it didn't even last for 5 months... I need support regarding this... If it the quality you are providing what is the need to buy skechers "brand" having faith in quality... I strongly believe you will address this issue... This will affect the hope and faith i have towards skechers...
                    +2 photos
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                    My shoes is cut on your left side.
                    After 6 months my shoes are damaged.

                    regarding slippers - Comment #3577596 - Image #0
                    regarding slippers - Comment #3577596 - Image #1
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                    harjass dhawan's reply, Nov 3, 2019
                    Plz response urgent my complaint.my shoes is damaged after 6 months.plz urgently answer my complaint.
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                      T
                      Tina ojha
                      from Jaipur, Rajasthan
                      Sep 22, 2019
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                      Address: Jaipur, 302033

                      Dear team
                      I had purchased footwear for parents on jan 27 2019 but yesterday the strap of slippers was pulled out
                      I had purchased from tonk road showroom gajrup. But to my surprise it has been shut down. I had visited nearby showroom but it denied to provide me repair service. Then i had gone through the warranty terms of skechers which says there is two year warranty.
                      I don’t have bill available but have credit card bill amounting rs 6023.
                      We had purchased one pair of gents shoes and ladies footwear

                      I must say that this poor quality is not expected of big brands.

                      Pls arrange to get it repaired as it would be mockery if i get it repaired from a local cobbler and cannot afford to spend ₹ 2800 just for 8 months use.

                      Regards
                      Swati ojha
                      31/221 pratap nagar
                      Jaipur

                      Sent from my iphone
                      81526:596056
                      +1 photos
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                      I had bought a pair of Skechers shoes on 17 April 2019 from Bilaspur Skechers Show Room, Chhattisgarh which I do not use regularly even one of the shoes kneated thread has been damaged from front side, and torn. It is very bad to have such shoes on a high price. It costed me high amount but I saw it worse than cheaper shoes. I want it to return
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                        T
                        TOM K BIJOY
                        from Mumbai, Maharashtra
                        Aug 19, 2019
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                        Address: PEARL INDUSTRIES,KUNIAMBATORE, 641008

                        It torn after use of 4 months and i bought it from shop near by m6 company in coimbatore, can i get repaired or replaced, they would having my bill in the system right will u please take care of my problem, will i get replacement, i wish i could get my shoes replaced and type of my show is clogs for men, will you take immediate action please help me i bought it trusting your brand
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                        I have purchase shoe at 5 k and after six month shoe bottom sole got cracked .

                        Unfortunately I lost my bill. So they are not replacing it .

                        Worst brand
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                          A
                          Anusha Singh Chauhan
                          from Delhi, Delhi
                          Aug 18, 2019
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                          Address: City centre, reliance trend shop, raipur, Raipur, Chhattisgarh

                          The shoe is torn and is in very poor condition. I didnt expect this type of quality from the sketchers company. Even the inside part of the shoes are torn and its dishonorable, not feel good in front of anyone who see my shoes in this kind of situation and even though its from the sketchers company i feel shame. I request you to replace this item with the new one as soon as possible. I purchased this shoe at a high price so i want the shoes in a new condition.
                          Kindly take the action asap.
                          +1 photos
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                          Shoes soul is very bad quality
                          Soul crack and down soul material are finish on 3 months

                          torn shoes - Comment #3558692 - Image #0
                          torn shoes - Comment #3558692 - Image #1
                          torn shoes - Comment #3558692 - Image #2
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                            K
                            kalpan singh
                            from Delhi, Delhi
                            Aug 8, 2019
                            Resolved
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                            Resolved

                            skechers air cooled goga mat

                            Address: D-12/8, WCL, R.K. Nagar, Nimbahera, Chittorgarh, Rajasthan, 312601

                            I have bought this shoes in 5th may 2019. But one of my shoes getting damaged but it is not of my fault. What i have to do for it. Is there any warranty or guaranty for this product? So please inform me about it. If there is warranty or guaranty what i have to do. The serial number of my shoes is sn 55461 and its cost price is 4500 rupees. Please take immediate step to solve my problem with the shoes
                            Thanking you
                            From shankar...
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                            vishalg2111
                            from Mumbai, Maharashtra
                            Aug 5, 2019
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                            Address: E 101 CRESCENT 2 THE WOODS, NEXT TO PARK STREET, WAKAD, Pune, Maharashtra, 411057

                            Purchase : August 2018

                            Invoice No. : CM / 2405 / 18, Location of purchase: Westend Mall, Aundh, Pune

                            Retail price : INR 7999

                            Issue :

                            The tearing of net from the toe area in both shoes : I have been using shoes of Nike and other brands earlier never faced such issue. The reason to go for Skechers was the scientific advice from my friend about the lower shoe drop and fit for walking and some mild exercises.

                            This is quite disturbing as the shoes are now cannot be used and I am just waiting for immediate solution. I took them to your store but they mentioned that this area can not be repaired as the patch will be visible and the exact colour match of Orange and Black will not happen even if we try to repair them.
                            +4 photos
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                              G
                              Gavumeera
                              from Mumbai, Maharashtra
                              Aug 4, 2019
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                              Within usage of one month only my slippers got broken. Sliopers bend is broken. N i had minimum use of slippers because i m consultant of medicine because i am doctor by profession. I have really bad experience with skechers. And i reallly not expected from sketchers. And with different city your stores are not responding well.
                              Hoping for your supportive response.
                              +1 photos
                              Skechers India customer support has been notified about the posted complaint.
                              Aug 04, 2019
                              Updated by Gavumeera                               Skechers slipper broken within use of one month.
                              Aug 04, 2019
                              Updated by Gavumeera                               Skechers slipper broken within use of one month.
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                                N
                                nitinsharma2510
                                from Vellore, Tamil Nadu
                                Aug 2, 2019
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                                Address: Seawoods Grand Central, Navi Mumbai, Mumbai City, Maharashtra, 410209

                                The shoes were purchased in june 2019 from lifestyle store, seawoods grand central, seawoods darave, navi mumbai.
                                Not even 2 months later the stitching from both shoes is torn off.
                                The shoes have been worn 6-7 times only.
                                The knitted upper has come undone from both sides.
                                The shoe size is right and there has been no distressed usage, only casual walking.
                                As it is a knitted upper there is no chance of repair so i want to requet a refund or a replacement.
                                +2 photos
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                                  M
                                  MehNaaz Rangwala
                                  from Ahmedabad, Gujarat
                                  Jul 26, 2019
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                                  defect

                                  Send my items for physical verification skechers response is dey can’t help it in this thing purchasd 2pairs from the same brand cost6000as skechers stands for its longivity using only for few mnths hw d prdct sole coms out for both the pairs does it states d usage issue or the marchandise mistake even buyng from footpath wud cause d same issue than whts d use of an expensive product...
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