[Resolved] Skoda India — Accident due to tyre burst and car caught in fire.
the accident happened 42kms before trichy on a flyover near valanaadu, kaikaati, trichy on november 4th by 11.45 am. My son was driving in an average speed limit without failing any traffic rules, suddenly the front left tyre got burst and the car got drifted and got dragged for nearly 100 feet and it went upside down and dashed in left barricade and immediately car started to catch fire from the front bonnet and within minutes the whole car got burnt. Thankfully as he wore seatbelt he was saved from the drastic accident. Somehow he managed to come out through the window even with some major injuries.
this is all happened due to your manufacturing fault.
First of all, i asked for a candy white skoda rapid petrol car full option and the sales manager in tirunelveli branch mr. Senthilvelan told he can deliver candy white skoda rapid petrol with full option before september 10th without any fail for sure. He didn't even gave any update about the car which he said it was arriving and he just kept on saying that the stock is on the way. But he ended up with delivering me a brown diesel skoda rapid without full option. It was such an disappointment for me and my family.
This is clear to mention that your company is trying to cheat me from the beginning.
I approached your company in a lot of ways and a lot of mails has been sent regarding the issue. But i haven't received any proper reply from your side.
If this continues i'll sue a case against skoda motors in consumer court.
Try to give a proper acceptable response.
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May 26, 2020Complaint marked as Resolved
The complaint has not been resolved. A representative just called us a few days back before I post this complaint and told they'll look into the issue. But they are telling this for past two months. They have informed me that they'll give an update on the issue by Wednesday (tomorrow). If they are not going to give a satisfactory reply I am sure to take this issue to court and media. In what basis you have mentioned that this issue has been solved ??
May 26, 2020
Skoda India customer support has been notified about the posted complaint.
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