[Resolved]  Skoda India — cheater and fraud dealer

Address:Thrissur, Kerala

I purchased a used skoda rapid 1.6 elegance 2012 model kl40g3537 from pinnacle skoda, thrissur kerala, while purchasing i asked the executive for the car history he said the car has done all services under showroom service and it is perfect, so i purchased from him and after 15 days when i was traveling from cochin to malappuram i tried to overtake a truck suddenly the car engine got smoke and it stopped in the center of the road i got fear and i called the executive and said the problem he asked me to tow the vehicle to service center and i reach there, i asked the service executive what is the problem he said the fuel injector has ejected and i asked him to recheck the car history he checked and said the car was last serviced on 2015 and it came for engine service, after two days the service executive called me and said the total cost for servicing the car is 2, 10, 000 rs, he said have to replace all the fuel injector, when i said this to my sales executive he is not responding correctly and i am very disappointed with it, please make a solution for this problem, i am paying emi without using the car.
Within 15 days the car has got engine failure it is very disappointing for me and my family.
I purchased skoda because of it is a german machine and volkswagen engineering!! But

Please do the needful!!

Complaint:
Pinnacle skoda,
Thrissur, kerala.
Please take action against this dealer who make the customer life under risk!!

Thank you,
Vineesh kumar
+91 [protected]
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Jan 4, 2018
Complaint marked as Resolved 
Skoda India customer support has been notified about the posted complaint.
Verified Support
Dec 01, 2017
Skoda India Customer Care's response
Dear Vineesh,

We apologize for the inconvenience. We have noted your concern and our service representatives will connect with you soon.

Regards,
Skoda India
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