[Resolved]  Skullcandy — Online Payment made but order not placed.

Address:Found these places on their website..Noida, Nehru place - New Delhi, Marol - Andheri

Hello customer care,

This is to inform you that I placed an order for Skullcandy Inkd+ (black) earbuds with Mircrophone yesterday, the 3rd of August at 2.58 pm and paid rs.749.70 via my Upi Id - [protected]@okhdfcbank to your a/c but the order did not get placed even after paying the amount. The actual price of earbuds on the website was between 2k - 2.5k or so . The UPI transaction ID of the a/c is[protected]. The amount paid by me for ordering the earbuds was 749.70 as i had applied a google code discount.

Today morning after around more than 12 hrs i received an sms from Kapture saying "Order is under processing" and order number is 31814779 though i can't track the status on their website. Please help me place a confirmed order and delivery of the product.

Have also attached a pic of the transaction as proof of payment.

Awaiting your response desperately

Thanks & regards,
Hansel Lewis.
+1 photos
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Aug 9, 2022
Complaint marked as Resolved 
My complaint has been solved. Was contacted by the skullcandy support team and it got delivered within 3 to 4 days after payment was made. Thank you very much
Skullcandy customer support has been notified about the posted complaint.
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