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Smytten Complaints & Reviews

smytten.com
1
Updated: Jan 6, 2026
Complaints 821
Resolved
30
Unresolved
791
Bad 😕 It seems that Smytten has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Smytten reviews & complaints page 16

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S
ShubhangiDeshmukh
from Pune, Maharashtra
Jul 19, 2022
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I have placed order on Smytten on 9 July and today it is 19th July I yet not receive my order. I made payment online already. They are displaying order expected to be delivered by 14th July. They do not have any proper customer care number.
Smytten customer support has been notified about the posted complaint.
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    A
    archnachauhan
    from Ahmedabad, Gujarat
    Jul 16, 2022
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    My order number is 2338653. I made order on 2wnd june, 22 and today is 16th july, 22. I still not received my product. Help me to get my product ASAP or refund my money backzu
    Smytten customer support has been notified about the posted complaint.
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      M
      Mmd12
      Jul 15, 2022
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      Smytten Not serviceable to my pin code 411014

      411014 - Kharadi

      This is a part of Pune city, still the products are not serviceable to my area
      I was trying to order with this pin-code, app is not allowing me to do so

      can you please help me with this, I want to order from smytten

      Thanks...
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      K
      Komal Tadka
      from Mumbai, Maharashtra
      Jul 15, 2022
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      My order no. 5783445.
      I received a message yesterday saying my order was delivered when I was not home. I didn't get any call from the delivery boy or any of my neighbours saying they received the parcel. I don't know where my parcel is now. I came home and ask my neighbours and watchman, but no-one received any parcel. I didn't expect smytten to be such a fraud. And they are not even replying to my emails. I just want my money back.
      Smytten customer support has been notified about the posted complaint.
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        T
        Tanushree5
        from Mumbai, Maharashtra
        Jul 14, 2022
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        Address: Gurgaon

        Product is defective and doesn't start at all. I would like to return this order. But customer care team keeps responding with,
        "Thankyou for connecting with us. We got your complaint request raised by you regarding order. Our backend team is looking into your matter kindly give us 48 to 72 hours and we will get back to you with a resolution."

        [protected]@symtten.com is the only id from which getting these response.

        [protected]@symtten.com and [protected]@symtten.com inbox is full hence mail is not getting delivered.

        Please help to provide a resolution.
        Smytten customer support has been notified about the posted complaint.
        Jul 14, 2022
        Updated by Tanushree5         Invoice copy

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          N
          Nitha Kamalan
          Jul 13, 2022
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          Address: Mekkumkara House Ashokapuram PO Kodikuthamala Aluva Ernakulam

          My order id is #5748794.I have ordered the item on 5th july.But the order not yet reached. While checking through track package it showing as ON HOLD DESTINATION UNABLE TO RECEIVE.
          Can you please solve this issue as soon as possible.This is a paid order.
          Smytten customer support has been notified about the posted complaint.
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            K
            Krutika Potdar
            Jul 11, 2022
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            Address: A205, Uptown Avenue, Sainagar road, behind Karnala Sports Academy, Old Panvel.

            I placed an prepaid order on 3rd July, which was shipped the very next day according to the app notification. Order was supposed to reach on 9th July, still haven't received.
            Smytten customer support has been notified about the posted complaint.
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              M
              Mitali_garg
              Jul 11, 2022
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              App shows my product is delivered but i haven't received it yet. Either deliver my product or refund my money. I raised a query through app but they closed it without resolving. Order number 5746460
              Smytten customer support has been notified about the posted complaint.
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                S
                SreyaSree
                from Kozhikode, Kerala
                Jul 10, 2022
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                My order #5529126 is not yet delivered. I placed the order on 16th of June, the delivery date is getting postponed everyday
                Smytten customer support has been notified about the posted complaint.
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                  D
                  Deepika E
                  Jul 9, 2022
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                  Website: SMYTTEN

                  I have ordered products using Smytten bucks & it takes month time to deliver. I didn't get any notification about the delivery. Suddenly it marked like shipment returned while checking the app. Here what is my question is if the shipment returned why didn't add the smytten bucks back to my wallet ..???
                  I need my order or add the bucks in smytten

                  Order no :#5047872
                  Smytten customer support has been notified about the posted complaint.
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                    C
                    Chahat Garhwal
                    Jul 5, 2022
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                    I ordered free trials from smytten and i did not get the order and they're showing that they've delivered the order I put a query..which they're showing is solved but I didn't get any delivery.. also they claim 199 cashback which is totally fake we've to invest 800 minimum for that cashback and if not they'll expire that wallet amount within 30 days!! It's the most fake app I've used and fraud !
                    Smytten customer support has been notified about the posted complaint.
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                      M
                      ManishRaj7117
                      from Hyderabad, Telangana
                      Jul 5, 2022
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                      Address: 216/2, 1st A Main Road, West of Chord Road 2nd Stage, 2nd Stage, Nagapura, Bengaluru, Karnataka 560086
                      Website: www.smytten.com

                      My order is not received since very long i don't know whether it's a scam or any incapability or incompetency by the company.

                      The order should be delivered by 27 Jun 2022 but today is July 5 2022.

                      No customer care number reachable no response from the vendor.

                      Order # 5502824
                      Smytten customer support has been notified about the posted complaint.
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                        D
                        dimpy abc
                        Jul 4, 2022
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                        Order number 5674213.
                        I ordered on 27th june and delivery date was 3th July still i haven't received my order and reasons mention there ( on hold. Destination unable to receive) I ordered so many times same address I received my orders.
                        Smytten customer support has been notified about the posted complaint.
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                          B
                          [email protected]
                          Jul 3, 2022
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                          Address: ANM-39F, Akashneem Marg,DLF, phase 2, sector25, gurugram, gurgaon district,haryana,india122002

                          #5694930 this is my order id [protected]@gmail.com this is email id first time i ordered but i cancelled my order on 30 second
                          time i ordered on 30 order delivered on 3 july but refund of first time have not received yet i done my payment with gpay but not received
                          Smytten customer support has been notified about the posted complaint.
                          Jul 03, 2022
                          Updated by [email protected]                           They are saying that refund have been settled on 1 july but i have not received any refund i am very disappointed with smytten i ordered first time and smytten do this 😔

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                            Z
                            Zenick
                            from Mumbai, Maharashtra
                            Jul 1, 2022
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                            My order is not delivered yet payment is already done.
                            Smytten customer support has been notified about the posted complaint.
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                              B
                              Bhawna Munjal
                              Jun 29, 2022
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                              Address: D 30 3 rd floor west patel nagar

                              Order not delivered
                              Smytten customer support has been notified about the posted complaint.
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                                S
                                Shruti 1005
                                from Ranchi, Jharkhand
                                Jun 28, 2022
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                                Address: EWS161 Harmu Housing Colony Ranchi Jharkhand, EWS 161 Harmu Housing Colony

                                I haven't get my order yet they didn't deliver it yet I have ordered on 13 of June and it have been 18 of june ..they are extending my delivery date day by day ..
                                My order id is 5492105..
                                Smytten customer support has been notified about the posted complaint.
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                                  S
                                  Shruti 1005
                                  from Ranchi, Jharkhand
                                  Jun 27, 2022
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                                  Resolved

                                  I order had not delivered

                                  Address: EWS161 Harmu Housing Colony Ranchi Jharkhand, EWS 161 Harmu Housing Colony

                                  I haven't got my product..it has been 14 days from when i ordered ..when i will get my product......
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                                  G
                                  Gurramdivya001
                                  Jun 26, 2022
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                                  I have placed order on 15th June, the order is supposed to arrive on 23rd June, but i haven't received my product yet it's been 11 days from the the ordered date .
                                  As I tracked the the status it says shipment is not even received from the client.
                                  Please do the needful action and delivery the product as soon as possible or refund the amount which was paid while ordering.
                                  Smytten customer support has been notified about the posted complaint.
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                                    B
                                    Bansal shruti
                                    from New Delhi, Delhi
                                    Jun 25, 2022
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                                    I Shruti bansal ordered 3 wow onion shampoo but I have received only 1.
                                    Order I'd is 2336545
                                    So I request you to plz deliver my remaining product as soon as possible or return my money.
                                    Smytten customer support has been notified about the posted complaint.
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