I ordered Minimalist products from your app with order number - 2370295.
Out of the three products I ordered, I recieved only two and placed a "Missing Product Query with Ticket Number 178419" for the product which was missing from the parcel.
The missing product - Minimalist Vitamin C under the order number 2370295 against which the ticket raised 178419 today, stands resolved however, no one from your team has reached out to me, nor have I received any communication through email, message or through any medium. Lastly, I haven't received my refund for the product which was not delivered to me from smytten app.
Please resolve this at the earliest.
I intend on taking legal actions if the complain goes unresolved or unattended the way the ticket raised for it has gone.
I have attached the screenshot for further reference.
Smytten customer support has been notified about the posted complaint.
