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Smytten Complaints & Reviews

smytten.com
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Updated: Jan 6, 2026
Complaints 821
Resolved
30
Unresolved
791
Bad 😕 It seems that Smytten has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Smytten reviews & complaints page 24

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S
Sangeetha G K
Mar 27, 2022
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Address: 4/12 West Street, Eraviputhoor, Kanyakumari-629402.

Today morning I have ordered 6 trail products (Order ID : #4619735). and I already pay for these products, but mistakenly cancelled that order, Still now I didn't get the refund. Kindly do the needful as soon as possible.
Smytten customer support has been notified about the posted complaint.
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    Prashanthi8096
    Mar 27, 2022
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    I've ordered some products from smytten ton 9/03/2022 and the estimated delivery date given was on 15/03/2022 and still I've not received my product and there is no update regarding tracking.My tracking I'd is
    [protected].Please deliver the product soon
    Smytten customer support has been notified about the posted complaint.
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      A
      Aanchal 84
      Mar 25, 2022
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      Address: Hostel 7 MMDU mullana, MMU University

      Order date is increasing day by day. Please either deliver my order or refund my money.
      Its been 2 weeks I am waiting.
      Thanks
      Order Id- 4483148
      Smytten customer support has been notified about the posted complaint.
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        I
        ifrakhan
        Mar 23, 2022
        Resolved
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        Resolved

        Address: ANM-39F, Akashneem Marg, DLF Phase 2, Sector 25 Gurugram Gurgaon District Haryana India 122002

        My order no. 4268928 my money is not yet a parcel got canceled so please return my money
        Mar 24, 2022
        Complaint marked as Resolved 
        my money back today smytten thanks smytten for my money back
        Smytten customer support has been notified about the posted complaint.
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        Did you get ur refund after shipping?
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          S
          Shital143
          from Ahmadnagar, Maharashtra
          Mar 22, 2022
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          Address: In front of bidwe college samaj Kallyan society wasvadi, Barshi road, latur, Latur

          Hi
          I placed my order on 17th March 2022

          My order number #4526313 is yet not received and as it was written that my product will be delivered to me by 22th March 2022 but it's yet not received. It's showing me that product is received So it's my humble request to you to kindly check my order

          Hoping to hear from you soon
          Regards
          Smytten customer support has been notified about the posted complaint.
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            M
            Madhuri Basti
            Mar 22, 2022
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            I want the order earlier due date jo diya tha abhi tak aajana chahiye tha par aaya nhi shipment hua nhi abhi tak kitna slow chalra
            Smytten customer support has been notified about the posted complaint.
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              S
              Sangeetha G K
              Mar 21, 2022
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              Address: 4/12 West Street, Eraviputhoor,Kanyakumari- 629402

              I had ordered 6 products in a first trial of smytten. Order ID #4528998 on 17th march 2022. Delivery date was extended whenever I track the order details.This is my first order from smytten facing and these much issues with the delivery. And I have not received the product till now.
              Smytten customer support has been notified about the posted complaint.
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                S
                Sai Nikhitha
                Mar 20, 2022
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                Address: Hyderabad

                We have ordered (trail) I'd number- #4416807 on 7th March 2022. Order delivery should be on 15th March.. still not yet received the order. Tracker is showing as delivery by 17 th March but no luck on receiving it. Can we know why deliver is getting late.
                Smytten customer support has been notified about the posted complaint.
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                  D
                  Dishavipin
                  Mar 19, 2022
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                  Ordered 8products on smytten thy only sent us 2 I raised a complaint but they're not resolving no costumer service .I want my money back or I want product's .such a worst costumer service.this app should be banned.flagged spam on playstore .my smytten complaint I'd is 102411.
                  Smytten customer support has been notified about the posted complaint.
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                    S
                    Saksham1921
                    from Gwalior, Madhya Pradesh
                    Mar 19, 2022
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                    This complaint is in regard of delay in delivery of product ordered by smytten dated[protected]. I had complaint abot it last week too but I have not recieved it till now.Your Customer service number is also not working. This is my first order from smytten and facing this much issues with the delivery.I had ordered two products numbered as #4432042.
                    My order status only show another date of delivery whenever date assigned to me is about to be delivered. Kindly assure my product delivery as soon as possible or make my money refund.

                    Regards
                    Saksham Dixit
                    Smytten customer support has been notified about the posted complaint.
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                    Sir maine smytten se 4 product order kiye the jisme se ek kr sath free gift item tha muje bs ek product receive hua compact powder usme bhi free gift missing tha and jab maine commitment ki toh unhone refund ki jagah coupon de diya or mere baaki product bhi 15may ko deliver hone the but 17may ko deliver kiye kafi email karne ke baad but wo bhi wrong product delivered kiya hai maine mere product ke liye 602 rs pay Kiya plus 200 rs wallet amount maine complain bhi ki emails and calls bhi kar rhi hu but koi bhi response nhi aaya
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                      H
                      Haneena
                      Mar 17, 2022
                      Resolved
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                      Resolved

                      I have made the payment of Rs. 199 on March 15th for trial order products but the order has not been processed . I tried contacting Smytten customer care number but the number seems to be invalid. After mailing them for 2-3 times, I received their response to send the screenshot of my payment after which they haven’t responded. I kindly request you to refund the money as soon as possible.
                      Mar 25, 2022
                      Complaint marked as Resolved 
                      Ever since I complained, Smytten care members had sent me mails ([email protected])assuring that my issue will be solved. The problem took over a week to get resolved and I finally got the amount refunded.
                      Smytten customer support has been notified about the posted complaint.
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                      I never got my parcel n I paid 795rs for kit.. nd not showing any tracking.. deliver my product or refund my money.. I just got free product not a main product.. before it was showing that u will get delivery in 2 times bt never got a main product of 795
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                        P
                        Preksha 391
                        from Bhilai, Chhattisgarh
                        Mar 17, 2022
                        Resolved
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                        Resolved

                        Smytten Order ID: #4490606
                        I have placed an order at Smytten App
                        My order not shipped.
                        Neither I am not able to track the courier, Nor, I am not getting any contact details to check.
                        It's had been 5 days .but still I can't get any updates
                        Requesting an urgent intervention on this...
                        Mar 17, 2022
                        Complaint marked as Resolved 
                        Give me update and deliver my order fast
                        Smytten customer support has been notified about the posted complaint.
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                        Why is the complaint showed resolved when they haven't even did anything like going through my issues complaint, the moment I posted my complaint here they marked it as resolved.
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                        Smytten Order ID: #4988701
                        I have placed an order at Smytten App
                        My order not shipped.
                        Neither I am not able to track the courier, Nor, I am not getting any contact details to check.
                        It's had been 1 days .but still I can't get any updates
                        Requesting an urgent intervention on this...
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                        My order is not shipped yet order no 4879407
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                          S
                          Sammy0
                          Mar 17, 2022
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                          This is regarding order #4048027 placed on January 31st, 2022 on the Smytten app and it has still not reached the address nor can I track it anymore. I would like to get an update on the status of my order or a refund for the above order.
                          Smytten customer support has been notified about the posted complaint.
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                            P
                            Preksha 391
                            from Bhilai, Chhattisgarh
                            Mar 17, 2022
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                            Website: Smytten

                            Smytten Order ID: #4490606
                            I have placed an order at Smytten App
                            My order not shipped.
                            Neither I am not able to track the courier, Nor, I am not getting any contact details to check.
                            It's had been 5 days..still I can't get any updates
                            Requesting an urgent intervention on this...
                            Smytten customer support has been notified about the posted complaint.
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                              P
                              Preksha 391
                              from Bhilai, Chhattisgarh
                              Mar 17, 2022
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                              Smytten Order ID: #4490606
                              I have placed an order at Smytten App.
                              My order not shipped
                              Neither I am not able to track the courier, Nor, I am not getting any contact details to check.
                              Requesting an urgent intervention on this.
                              Smytten customer support has been notified about the posted complaint.
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                              Smytten Order ID: #9228937
                              I have placed an order at Smytten App.
                              My order not shipped
                              Neither I am not able to track the courier, Nor, I am not getting any contact details to check.
                              Requesting an urgent intervention on this.
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                              7 other people found this review helpful
                              7 found this helpful
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                                S
                                Shaina Girdhar
                                from Ludhiana, Punjab
                                Mar 16, 2022
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                                Website: Smytten

                                Respect sir/madam
                                My package is not received on the date they have written on their app I.e 9 March and I have ordered on 28 Feb .. neither they pick any call nor they reply to any mail .. payment has already been made .. kindly take strict action against them .. either they refund my money or send the complete packet
                                Smytten customer support has been notified about the posted complaint.
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                                Ma'am they did same with me did you get your refund?
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                                  P
                                  Physics Pathshala
                                  Mar 15, 2022
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                                  Address: 301020 pin code

                                  Hi actually I ordered in trial item my amount is deduct but when I was see that complete process but agates some minute my item in my cart and my amount refunded please update as soon as pos
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                                  Amount not refunded
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                                    S
                                    Sadhna Singh Chauhan
                                    Mar 12, 2022
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                                    Address: 495/2 ganesh nagar shakarpur madhuban road nirman vihar near naagar property

                                    My order is 2189033.i ordered this product last month 14 feb 2022 but till date I have not revived this and I mail for this but you are not respond. also in your website there is no cancelation optioned. YOU deduct my money and till date not refund. I am not happy with your website.
                                    please solve asap .
                                    Smytten customer support has been notified about the posted complaint.
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                                      A
                                      [email protected]
                                      Mar 12, 2022
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                                      Address: Mumbai

                                      I not received the product. I am raised the issues. This issue showing resolved but i am not received any calls refund regarding that and I not able see to this answer. Because This is blocked.
                                      My issue id 98800
                                      Smytten customer support has been notified about the posted complaint.
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                                        I
                                        ifrakhan
                                        Mar 11, 2022
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                                        Address: ANM-39F, Akashneem marg DLF marg 2, sector 25,gurugram gurgaon district hariyana INDIA 122002

                                        My parcel has not reached to me till now nor the money is returned, There is only one reply for all my emails, please deliver my parcel to me
                                        my order i'd :- 4268928
                                        Smytten customer support has been notified about the posted complaint.
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