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Smytten Complaints & Reviews

smytten.com
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Updated: Jan 6, 2026
Complaints 821
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Bad 😕 It seems that Smytten has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Smytten reviews & complaints page 24

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S
Sammy0
Mar 17, 2022
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This is regarding order #4048027 placed on January 31st, 2022 on the Smytten app and it has still not reached the address nor can I track it anymore. I would like to get an update on the status of my order or a refund for the above order.
Smytten customer support has been notified about the posted complaint.
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    P
    Preksha 391
    from Bhilai, Chhattisgarh
    Mar 17, 2022
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    Website: Smytten

    Smytten Order ID: #4490606
    I have placed an order at Smytten App
    My order not shipped.
    Neither I am not able to track the courier, Nor, I am not getting any contact details to check.
    It's had been 5 days..still I can't get any updates
    Requesting an urgent intervention on this...
    Smytten customer support has been notified about the posted complaint.
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      P
      Preksha 391
      from Bhilai, Chhattisgarh
      Mar 17, 2022
      Mar 29, 2023
      This thread was updated on Mar 29, 2023
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      Smytten Order ID: #4490606
      I have placed an order at Smytten App.
      My order not shipped
      Neither I am not able to track the courier, Nor, I am not getting any contact details to check.
      Requesting an urgent intervention on this.
      Smytten customer support has been notified about the posted complaint.
      View replies
      Smytten Order ID: #9228937
      I have placed an order at Smytten App.
      My order not shipped
      Neither I am not able to track the courier, Nor, I am not getting any contact details to check.
      Requesting an urgent intervention on this.
      Reply
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      7 found this helpful
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        S
        Shaina Girdhar
        from Ludhiana, Punjab
        Mar 16, 2022
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        Website: Smytten

        Respect sir/madam
        My package is not received on the date they have written on their app I.e 9 March and I have ordered on 28 Feb .. neither they pick any call nor they reply to any mail .. payment has already been made .. kindly take strict action against them .. either they refund my money or send the complete packet
        Smytten customer support has been notified about the posted complaint.
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        Ma'am they did same with me did you get your refund?
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          P
          Physics Pathshala
          Mar 15, 2022
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          Address: 301020 pin code

          Hi actually I ordered in trial item my amount is deduct but when I was see that complete process but agates some minute my item in my cart and my amount refunded please update as soon as pos
          Smytten customer support has been notified about the posted complaint.
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          Amount not refunded
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            J
            Joseph Kishor
            Mar 13, 2022
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            My order has not delivered

            Address: Smytten

            Smytten Order ID: #4256248. Date of Order:[protected].
            I have placed an order at Smytten App on[protected].
            This has to be received by 12th march, however, I have not received the below order yet.
            Neither I am not able to track the courier, Nor, I am not getting any contact details to check.
            Requesting an urgent intervention on this....
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            S
            Sadhna Singh Chauhan
            Mar 12, 2022
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            Address: 495/2 ganesh nagar shakarpur madhuban road nirman vihar near naagar property

            My order is 2189033.i ordered this product last month 14 feb 2022 but till date I have not revived this and I mail for this but you are not respond. also in your website there is no cancelation optioned. YOU deduct my money and till date not refund. I am not happy with your website.
            please solve asap .
            Smytten customer support has been notified about the posted complaint.
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              A
              [email protected]
              Mar 12, 2022
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              Address: Mumbai

              I not received the product. I am raised the issues. This issue showing resolved but i am not received any calls refund regarding that and I not able see to this answer. Because This is blocked.
              My issue id 98800
              Smytten customer support has been notified about the posted complaint.
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                I
                ifrakhan
                Mar 11, 2022
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                Address: ANM-39F, Akashneem marg DLF marg 2, sector 25,gurugram gurgaon district hariyana INDIA 122002

                My parcel has not reached to me till now nor the money is returned, There is only one reply for all my emails, please deliver my parcel to me
                my order i'd :- 4268928
                Smytten customer support has been notified about the posted complaint.
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                  B
                  Barsha27
                  Mar 11, 2022
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                  Address: Railway Quarters,Vill:Kanchili,pincode: 532290,Srikakukam District,AndhraPradesh

                  I received my smytten order today in which JUST HERBS skin toner was missing. Please refund or deliver it ASAP.
                  Smytten customer support has been notified about the posted complaint.
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                    S
                    Sai Prachuritha
                    Mar 8, 2022
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                    Showing not serviceable to my pincode

                    Address: LIGH 475, Bharath nagar colony near PNT Ground,500018, Hyderabad

                    Hi this is my first order I have used my Trail points and trying to place a order but it's showing order is not serviceable to the pincode 500018. My friends belonging to same pincode have received their orders I don't know why it's showing me this issue. Please resolve this issue as soon as possible...
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                    A
                    AtmajaB
                    from Kolkata, West Bengal
                    Mar 7, 2022
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                    Address: M. Chandulal estate, 1st floor Abbott health care Ltd., Opposite ashapura hotel, near: ekta group of companies ASLALI, Ahmedabad-382427
                    Website: smytten.com/home

                    I had ordered Lotus Proedit Silk Touch Matte Lip Color Cherry Berry.
                    I received Million Colors lipstick instead.
                    Please replace the product immediately.
                    Smytten customer support has been notified about the posted complaint.
                    View replies
                    I am thankful to smytten for redressing my grievance as they have refunded me. They had sent a wrong product instead of the one I ordered. I raised an issue with my order, contacted them via email, the app, and their Instagram handle. Within 2 days, they have reverted and refunded.

                    Thank you, Smytten! I hope and wish you keep up the good service.

                    Regards.
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                      S
                      Sadique bushra
                      Mar 5, 2022
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                      Website: [email protected]

                      I've received a wrong item from smytten. I've ordered products in 6 trials which it was providing me but i've received a hand bag for which i've not placed order. Please send my products and take this bag as soon as possible.!
                      Smytten customer support has been notified about the posted complaint.
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                        I
                        ifrakhan
                        Mar 4, 2022
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                        Address: ANM39F, Akashneem Marg, DLF Phase 2, Gurgaon 122018.

                        My parcel didn't come to me I had ordered the parcel on 23/2/2022 but it hasn't arrived yet and the tracking is showing those deliver my order no. 426928 you deliver my parcel or else give me my money back
                        Smytten customer support has been notified about the posted complaint.
                        Mar 11, 2022
                        Updated by ifrakhan                         My parcel has not reached to me till now nor the money is returned, There is only one reply for all my emails, please deliver my parcel to me

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                          A
                          Anilkumar Devireddy
                          from Mumbai, Maharashtra
                          Mar 2, 2022
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                          Address: The Watermark, 3rd floor & 4th floor, Plot No 11, Survey No. 9, White fields, Kondapur, Hitech City Hyderabad - 500084

                          Dear Sir, I have some products Booking 20Days back still not coming, NO, delivery Information why should be late.
                          Smytten customer support has been notified about the posted complaint.
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                            N
                            Nancy Vora
                            Feb 26, 2022
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                            The box was open and it was empty from inside didnt receive any of the products . Order id was : #4215472

                            Ticket id : 90202
                            Smytten customer support has been notified about the posted complaint.
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                              T
                              Tharun konduru
                              from hyderabad, Andhra Pradesh
                              Feb 26, 2022
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                              Address: hasthinapuram

                              This is Thirumal, I have ordered an Olive Handy Passport Holder with trial order number: 3942378 on 22nd January, 2022 and with 2 other products. I have received other 2 products but till today i haven't received Olive Handy passport holder.
                              Smytten customer support has been notified about the posted complaint.
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                                N
                                nita kamra
                                Feb 25, 2022
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                                I have refer my friend this app he has done his first order also still I didn't receive my referral points kindly help me with the same
                                Smytten customer support has been notified about the posted complaint.
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                                  N
                                  Nandayini
                                  from Bengaluru, Karnataka
                                  Feb 25, 2022
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                                  My Smytten Order no. #4157413 on 13/2/2022 is nott delivered still not get any update on my order please refund my money or deliver my Products
                                  Smytten customer support has been notified about the posted complaint.
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                                    D
                                    Dexter pro
                                    from Vadodara, Gujarat
                                    Feb 24, 2022
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                                    Address: Ahmedabad

                                    They provide false Information to their customers every time. I ordered a package in which one product was missing but rather then providing that missing product they gave me 30₹ cashback! Now, when we make any order then its written that all products are free trials and 199₹ which is being charged is the shipping charge then when the product goes missing then they should either provide us the missing product or they should claim us full refund! So my complain is regarding cheating customers by providing wrong information!
                                    Smytten customer support has been notified about the posted complaint.
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