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Smytten Complaints & Reviews

smytten.com
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Updated: Jan 6, 2026
Complaints 821
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Bad 😕 It seems that Smytten has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Smytten reviews & complaints page 28

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C
Chipdu
from New Delhi, Delhi
Dec 28, 2021
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Website: smytten.com

First of all the company do not have a contact number they only provide you with email. I placed two orders with them none of them is received yet also they do not update the tracking of the package their email service is really very bad they do not respond over there only computer-generated emails will revert back.
Whenever I have tried meaning them they just give false hopes.
One of my courier which showed shaped is still stuck into the shipping and has not been received yet and they do not respond to anything this is the worst company ever I would not recommend this to anyone.
Both my orders are prepaid and week passed by there's no update.
Order no. 2139434 and 3667903
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    A
    Anit Dhar
    Dec 27, 2021
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    I ordered a 150ml wildstone perfume by using 3 trial points but they deliver a 10ml perfume... At first they completely harrass me with late delivery of product and now they have delivered the product which i don't ordered and even have less value than the product I ordered... It simply cheating
    Smytten customer support has been notified about the posted complaint.
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    Smytten is fraud company. They cheat and make money i recievd 3 products out of 4. I raised comaplit about the 1 missing product. I had package opening video and pics too but their customer care ppl are just cheaters. They simply closed my issue without any resolution. Fake site.
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      Pavani Dogga
      Dec 27, 2021
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      I've ordered the products on 8 December which was prepaid already...and it's 27 December now I still didn't get any info even...
      Smytten customer support has been notified about the posted complaint.
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        S
        Sahiba manhas
        Dec 25, 2021
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        I ordered in smytheen, order is shipped but the can move near aslali gujrat they can't delivered my order, ??? Why can I do???
        Smytten customer support has been notified about the posted complaint.
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          S
          Sharraaa
          from Nagpur, Maharashtra
          Dec 24, 2021
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          Website: Smytten

          2 products are missing
          Smytten customer support has been notified about the posted complaint.
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            R
            Rohan_Rajvansh
            Dec 23, 2021
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            I made the order on 28th Nov 2021 and I still haven’t received it so far. I’ve already paid for it and don’t have any customer care number. Order ID - #3475769
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              N
              No Watermark
              Dec 23, 2021
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              Address: Madurai

              App is good.. I place order for 8 times in different account.. now only I know about the referal benefits.. Oh ### I waste my referral coins...

              So that recently I refer this app to my friend by using my referral code "CpyGs0T" . She placed the order but still I won't get any coins (200 Coins per referral). Could you please solve this problem for me...

              Thank you...
              Smytten customer support has been notified about the posted complaint.
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                P
                Parul1420
                Dec 22, 2021
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                I ordered some products from smytten and got the delivery today bt some products are missing i want those products back
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                  C
                  ChittaluriAnusha
                  from KHAMMAM, Andhra Pradesh
                  Dec 22, 2021
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                  This email is in regard of delay in delivery of product ordered by smytten[protected]. I had complaint abot it last week too but I have not recieved it till now.Your Customer service number is also not working. This is my second order from smytten and facing this much issues with the delivery.I had ordered one products numbered as #2120887.
                  My order status only show another date of delivery whenever date assigned to me is about to be delivered. Kindly assure my product delivery as soon as possible or make my money refund.

                  Regards
                  Chittaluri Anusha
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                    P
                    Pooja Styles1
                    Dec 21, 2021
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                    My adress is not reachable, delivery agent can't find my location without calling me, and I did not get any call by delivery agent as my number was not reachable for 2 days, and the next day what I see, Smytten has marked the products as delivered.

                    Now I want to know how did you contacted me to ask adress and please share me the exact adress where you have delivered the products.

                    Order ( Refferal ) #3491883
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                      T
                      Tamseel Fatma
                      Dec 19, 2021
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                      I ordered few products from site on 26 Nov.Only the dates are being post postponed since last month.
                      It's an awful experience where I can't even contact them one to one to know the details of delivery.
                      They should either refund or deliver the product as soon as possible.
                      Smytten customer support has been notified about the posted complaint.
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                        Twinkleoswal77
                        Dec 16, 2021
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                        The delivery date given to me was 10th December and they haven't delivered it yet. Payment was already made with paytm amt 199.
                        Order name trial#3464636
                        Deliver it as soon as possible or give my refund
                        Smytten customer support has been notified about the posted complaint.
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                          S
                          srilakshmi sri
                          Dec 15, 2021
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                          Hi,
                          This is Srilakshmi and I have ordered some of the products from symtten app on 30th November but due to some reasons I have cancelled the order on the same day but till now I didn't get my refund amt and it's already 14days completed. Please try to resolve my problem.
                          Smytten customer support has been notified about the posted complaint.
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                            Pratikvegad
                            from Navsari, Gujarat
                            Dec 14, 2021
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                            I received less item than i order
                            Ticket id:-47154
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                              G
                              Garimatiya
                              Dec 13, 2021
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                              I have ordered m caffine gift set for someone wedding and received damaged and leaked product which i was not able to gift because it was in total disaster stage and due to inconvenience i had asked for the full refund amount and you are giving is only 85 rs.
                              My order was amount rs 593, I want my full money back . Highly dissatisfied with the services.
                              My ticket id 43262
                              Smytten customer support has been notified about the posted complaint.
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                                G
                                Garimatiya
                                Dec 13, 2021
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                                Website: www.symtten.com

                                I have ordered m caffine gift set for someone wedding and received damaged and leaked product which i was not able to gift because it was in total disaster stage and due to inconvenience i had asked for the full refund amount and they are giving is only 85 rs.
                                My order was amount rs 593, I want my full money back . Highly dissatisfied with the services.
                                Smytten customer support has been notified about the posted complaint.
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                                  S
                                  Suparna Shil
                                  Dec 13, 2021
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                                  Address: Rajdanga Main Road Near KMDA Office Kolkata 107

                                  I ordered trial pack but till it not reached
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                                    V
                                    VedSam
                                    from Visakhapatnam, Andhra Pradesh
                                    Dec 11, 2021
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                                    I haven't received my products from smytten
                                    I have ordered the products on 25th Nov 2021
                                    I'm still waiting for the products
                                    No delivery details and any other progress of the delivery
                                    Kindly respond
                                    From Visakhapatnam
                                    Order id #3431121 items: 3
                                    #3396489 items: 5
                                    Paid the amount
                                    Smytten customer support has been notified about the posted complaint.
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                                      D
                                      Divyansh panchal
                                      Dec 11, 2021
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                                      This email is in regard of delay in delivery of product ordered by smytten dated[protected]. I had complaint abot it last week too but I have not recieved it till now.Your Customer service number is also not working. This is my first order from smytten and facing this much issues with the delivery.I had ordered two products numbered as #3396023 and #3395936.
                                      My order status only show another date of delivery whenever date assigned to me is about to be delivered. Kindly assure my product delivery as soon as possible or make my money refund.

                                      Regards
                                      Shweta Panchal
                                      Smytten customer support has been notified about the posted complaint.
                                      View replies
                                      This email is in regard of delay in delivery of product ordered by smytten dated[protected]. I had complaint abot it last week too but I have not recieved it till now.Your Customer service number is also not working. This is my first order from smytten and facing this much issues with the delivery
                                      My order status only show another date of delivery whenever date assigned to me is about to be delivered. Kindly assure my product delivery as soon as possible or make my money refund.

                                      Regards
                                      Swastika halder
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                                        V
                                        Vs2899
                                        Dec 10, 2021
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                                        Website: Smytten

                                        My order id:3436932 has been booked on 25th November 2021 and everyday the delivery dates keep changing. At first I had some email response to my complaints but after a while they stopped replying and still the date changes everyday.
                                        Smytten customer support has been notified about the posted complaint.
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