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Smytten Complaints & Reviews

smytten.com
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Updated: Aug 19, 2025
Complaints 814
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30
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784
Bad 😕 It seems that Smytten has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Smytten reviews & complaints page 29

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N
Nikita Dahiya
Dec 4, 2021
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I ordered few products from smytten first time and i got a wrong product. When i lodged a complaint about wrong product delivery on the app i got a assurance that they will contact in 2 days about the issue. But the next day the complaint is marked as closed and resolved without any action taken. I did write them mails but there is no response. Kindly look into the matter asap. I want the right product which i ordered.My ticket id is 44070
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    K
    keerthi chikkam
    Dec 4, 2021
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    Address: Rajahmundry

    I have ordered my products on November 28 and I paid 199 ripped through online . Till now I didn't get any tracking order and expected delivery date is expanding daily. So, I wish I get my order details as soon it is delivered.
    Smytten customer support has been notified about the posted complaint.
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      G
      Gunuk
      Dec 3, 2021
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      Order no. 3493850 placed on 30th Nov paid an amount of Rs 199/- as it was a trial order.
      Earlier it was a delivery date- 5th Dec but now it is showing 7th Dec.

      No update, dispatch it or refund it. Can't wait for so long.

      Contact me at [protected]
      Smytten customer support has been notified about the posted complaint.
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        A
        ansandhya
        from GHAZIABAD, Uttar Pradesh
        Dec 2, 2021
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        Resolved

        Order delivery issue

        Address: E-145A, Sec-4, Lajpat Nagar, SAhibabad, Ghaziabad. U.P. 201005
        Website: Smytten

        Smytten Order ID: #SM3459473. Date of Order:[protected].
        I have placed an order at Smytten App on[protected].
        This has to be received by 30th Nov, however, I have not received the below order yet.
        Neither I am not able to track the courier, Nor, I am not getting any contact details to check.
        Requesting an urgent intervention on this....
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        A
        altamashbaig
        from Gaya, Bihar
        Dec 1, 2021
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        I ordered some products from symtten app on 26 November and it's show me that delivers on 1 December. And there is no option to track my order. Where it is.
        Now provide me what I ordered fast or give me cade money back.
        Smytten customer support has been notified about the posted complaint.
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          P
          pushkar bajpai
          Dec 1, 2021
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          Address: not

          I have not got all the product in my trail pack, please help me
          Smytten customer support has been notified about the posted complaint.
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            R
            RashiIdes
            Dec 1, 2021
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            Order number #3461639 was supposed to be delivered today but there have been no updates from the site regarding product shipment or status. From the day or payment it only shows one message that the order is still processing. Since this site does not even have customer care I am afraid that they will not refund my money in case I cancel the order. All th users have the same complaint here. Strict action must be taken against smytten for running a fraud website!
            Smytten customer support has been notified about the posted complaint.
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              U
              Uttra Joshi
              Nov 30, 2021
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              The products I ordered were supposed to be delivered by 30 Nov 2021 but there is no update regarding it. I am really not finding smytten reliable and thus I m not being able to use my 199 smytten points. Kindly look into the matter and update me. Order no is #3444363
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                Uttra Joshi
                Nov 30, 2021
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                The products I ordered were supposed to be delivered by 30 Nov 2021 but there is no update regarding it. I am really not finding smytten reliable and thus I m not being able to use my 199 smytten points. Kindly look into the matter and update me.
                Smytten customer support has been notified about the posted complaint.
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                  S
                  shivanigupta448
                  Nov 30, 2021
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                  Address: ANM, 39F, Akashneem Marg, DLF Phase 2, Sector 25, Gurugram, Haryana 122002
                  Website: Getsmytten

                  I placed 2 orders #3436258 and #3392008 via your smytten application on 24th & 25th November, 2021 respectively. For which I have already made the payment of Rs.199 each. I haven't received any delivery information or shipping details of the orders. Due Delivery date is altered on the application to the next day every day. No customer contact number mentioned, the number is out of service. I have mailed my query but no reply received. No delivery information has be sent to me till date.
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                    S
                    Shreya Kaushik Roy
                    from Kolkata, West Bengal
                    Nov 27, 2021
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                    Address: 100/64, Jessore Road, Bhagabati Park, kolkata-74
                    Website: web.smytten.com/pages/contact-us

                    My order hasn't been placed but my money has been credited from my account .

                    Kindly refund my money or place the order
                    Smytten customer support has been notified about the posted complaint.
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                      N
                      Nnsjjsjsndjidke
                      Nov 27, 2021
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                      I have ordered on 8th Nov and now it's almosth the ending of a month bt till nw I did not get my order..I have prepaid for that product
                      Smytten customer support has been notified about the posted complaint.
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                        S
                        sarika maskara
                        Nov 25, 2021
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                        Address: Ahmedabad
                        Website: Smytten

                        I had order 7 products but I have got 5 products out of 7.
                        There is no proper customer support.
                        Don’t know whom to reach out.
                        Smytten customer support has been notified about the posted complaint.
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                          G
                          Gourabdasoriginal
                          from Chandannagar, West Bengal
                          Nov 25, 2021
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                          I'm not able to talk to customer care support

                          Address: ANM, 39F, Akashneem Marg, DLF Phase 2, Sector 25, Gurugram, Haryana 122002
                          Website: web.smytten.com

                          They don't have real customer support number . So called number Google shows us that was invalid. Why we always be unhelpful when we didn't get connected someone's site. We want justice. My order related issues not listed. I mailed them they replied with no logical term where we want they said they call us under 72 hours but their replied terms are not valid they could not call us . Please it's my humble request if you create a site please...
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                          Nikejosh
                          from Karjat, Maharashtra
                          Nov 23, 2021
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                          Insta glow almond complexion pack is missing
                          Smytten customer support has been notified about the posted complaint.
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                            K
                            KavitaMGupta
                            from Mumbai, Maharashtra
                            Nov 21, 2021
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                            I placed the order trial (#3287944) on 8th November 2021, even after more than 2 weeks I haven't received the product yet not even getting the tracking details . Only the expected date of delivery is changing day by day
                            Smytten customer support has been notified about the posted complaint.
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                              S
                              Statmatics
                              Nov 20, 2021
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                              I have ordered third time on smytten, in last order 2 items are missing . My order no. is 3327598
                              Smytten customer support has been notified about the posted complaint.
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                              Any update on this ?
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                                J
                                Jasleen Babbra
                                Nov 18, 2021
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                                Address: 378 Jawahar colony nit faridabad

                                I ordered 6 trail points but received only 5. The toner is missing.
                                Smytten customer support has been notified about the posted complaint.
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                                  K
                                  Kalyani Banwar
                                  from Purulia, West Bengal
                                  Nov 16, 2021
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                                  My Smytten order have not reached please send my order as soon as possible.Everyday the delivery date is changing. I had trieded to cancel and cancellation is not being done . Please send my order or cancel it and return my money. My order number #3294161
                                  Smytten customer support has been notified about the posted complaint.
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                                    M
                                    Menka Nebhnani
                                    Nov 16, 2021
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                                    Address: 162,chela ram bhawan,kanwar nagar,jaipur 302002 near ramesh studio, Kanwar nagar

                                    It was to deliver on 15 nov now kept on shifting again and again. Even ticket no is changing again and again and no tracking id and all it's just non sense. Plz deliver my order. Otherwise as per the reviews I checked only you tubers are satisfied nobody else. We all can take strick action becz no info by order no complain or customer care no one Emil is there and that also sending auto reply.
                                    Order no #3303055
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