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Smytten Complaints & Reviews

smytten.com
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Updated: Jan 6, 2026
Complaints 821
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30
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791
Bad 😕 It seems that Smytten has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Smytten reviews & complaints page 29

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M
Mayur Rajkondawar
Dec 7, 2021
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Address: Netaji chowk,near paramount convent babupeth,chandrapur

#2109729 this my order delivery date is 1 dec but that is not delivered yet
Smytten customer support has been notified about the posted complaint.
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    M
    Maimoona Sadriwala
    Dec 6, 2021
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    I have received a message that the package have been delivered and i haven't received the order yet.
    Kindly revert ASAP.
    Smytten customer support has been notified about the posted complaint.
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      P
      Priscilla Anne Prasad
      Dec 6, 2021
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      About delay in delivery

      Address: 107/7 cpwd Quarters kk Nagar Chennai - 78

      When will I receive my products 3428703 and 3428974 I ordered on 25th November, still i didn't receive my order. And my delivery date is keep on changing... Very fed up with your service. Otherwise cancel the order and refund the amount....
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      S
      Sejal163
      from Navi Mumbai, Maharashtra
      Dec 6, 2021
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      I placed order on 28th November still it gets futher delayed everyday the delivery is not at all.confirmed. order number #3479474
      Smytten customer support has been notified about the posted complaint.
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        J
        Jayatee Khobragade
        Dec 5, 2021
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        Address: 57, Chatterji Layout, Sumedh Nagar, Post Uppalwadi, Nari, Nagpur - 440026

        I have Filed the Missing Product Report in Smytten App in that they told delivery will be done within 48hrs but delivery not done and status has automatically changes that query is closed and query is solved. How is it possible and closed without delivering the product. If this is your behaviour you'll loose many customer as many friends are using this app, I'll be your loss. 2 order were done which came in single package - 3 Free product of 6 points and another with ₹199. Missing Product - BodyLovin' Drivin Me Cherry Creme Lotion with 2 Points
        Smytten customer support has been notified about the posted complaint.
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        Even same has been happened with me I am lose of 2000rs
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          M
          Monika2911
          from Shimla, Himachal Pradesh
          Dec 5, 2021
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          My order number #3397127 and #3398056 are shown as delivered but the orders have not been delivered.
          None of the items i ordered are in the box.
          I have received some items from just herbs and ohria but not even a single item that I ordered is in the box.
          Now after writing to the customer care they refunded (not yet credited) rs. 150 to me against rs. 400 spent by me. On raising another complaint they are saying that this is the only resolution they can provide. They are cheating the customers by making us pay for the things that we don't even want and there's no return policy as those products are not even in my order list.
          Smytten customer support has been notified about the posted complaint.
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            J
            jAtin hati
            from Kandi, West Bengal
            Dec 4, 2021
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            They don't gave my refund
            Smytten customer support has been notified about the posted complaint.
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              N
              Nikita Dahiya
              Dec 4, 2021
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              I ordered few products from smytten first time and i got a wrong product. When i lodged a complaint about wrong product delivery on the app i got a assurance that they will contact in 2 days about the issue. But the next day the complaint is marked as closed and resolved without any action taken. I did write them mails but there is no response. Kindly look into the matter asap. I want the right product which i ordered.My ticket id is 44070
              Smytten customer support has been notified about the posted complaint.
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                K
                keerthi chikkam
                Dec 4, 2021
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                Address: Rajahmundry

                I have ordered my products on November 28 and I paid 199 ripped through online . Till now I didn't get any tracking order and expected delivery date is expanding daily. So, I wish I get my order details as soon it is delivered.
                Smytten customer support has been notified about the posted complaint.
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                  G
                  Gunuk
                  Dec 3, 2021
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                  Order no. 3493850 placed on 30th Nov paid an amount of Rs 199/- as it was a trial order.
                  Earlier it was a delivery date- 5th Dec but now it is showing 7th Dec.

                  No update, dispatch it or refund it. Can't wait for so long.

                  Contact me at [protected]
                  Smytten customer support has been notified about the posted complaint.
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                    A
                    ansandhya
                    from GHAZIABAD, Uttar Pradesh
                    Dec 2, 2021
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                    Resolved

                    Order delivery issue

                    Address: E-145A, Sec-4, Lajpat Nagar, SAhibabad, Ghaziabad. U.P. 201005
                    Website: Smytten

                    Smytten Order ID: #SM3459473. Date of Order:[protected].
                    I have placed an order at Smytten App on[protected].
                    This has to be received by 30th Nov, however, I have not received the below order yet.
                    Neither I am not able to track the courier, Nor, I am not getting any contact details to check.
                    Requesting an urgent intervention on this....
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                    A
                    altamashbaig
                    from Gaya, Bihar
                    Dec 1, 2021
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                    I ordered some products from symtten app on 26 November and it's show me that delivers on 1 December. And there is no option to track my order. Where it is.
                    Now provide me what I ordered fast or give me cade money back.
                    Smytten customer support has been notified about the posted complaint.
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                      P
                      pushkar bajpai
                      Dec 1, 2021
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                      Address: not

                      I have not got all the product in my trail pack, please help me
                      Smytten customer support has been notified about the posted complaint.
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                        R
                        RashiIdes
                        Dec 1, 2021
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                        Order number #3461639 was supposed to be delivered today but there have been no updates from the site regarding product shipment or status. From the day or payment it only shows one message that the order is still processing. Since this site does not even have customer care I am afraid that they will not refund my money in case I cancel the order. All th users have the same complaint here. Strict action must be taken against smytten for running a fraud website!
                        Smytten customer support has been notified about the posted complaint.
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                          U
                          Uttra Joshi
                          Nov 30, 2021
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                          The products I ordered were supposed to be delivered by 30 Nov 2021 but there is no update regarding it. I am really not finding smytten reliable and thus I m not being able to use my 199 smytten points. Kindly look into the matter and update me. Order no is #3444363
                          Smytten customer support has been notified about the posted complaint.
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                            Uttra Joshi
                            Nov 30, 2021
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                            The products I ordered were supposed to be delivered by 30 Nov 2021 but there is no update regarding it. I am really not finding smytten reliable and thus I m not being able to use my 199 smytten points. Kindly look into the matter and update me.
                            Smytten customer support has been notified about the posted complaint.
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                              S
                              shivanigupta448
                              Nov 30, 2021
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                              Address: ANM, 39F, Akashneem Marg, DLF Phase 2, Sector 25, Gurugram, Haryana 122002
                              Website: Getsmytten

                              I placed 2 orders #3436258 and #3392008 via your smytten application on 24th & 25th November, 2021 respectively. For which I have already made the payment of Rs.199 each. I haven't received any delivery information or shipping details of the orders. Due Delivery date is altered on the application to the next day every day. No customer contact number mentioned, the number is out of service. I have mailed my query but no reply received. No delivery information has be sent to me till date.
                              Smytten customer support has been notified about the posted complaint.
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                                S
                                Shreya Kaushik Roy
                                from Kolkata, West Bengal
                                Nov 27, 2021
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                                Address: 100/64, Jessore Road, Bhagabati Park, kolkata-74
                                Website: web.smytten.com/pages/contact-us

                                My order hasn't been placed but my money has been credited from my account .

                                Kindly refund my money or place the order
                                Smytten customer support has been notified about the posted complaint.
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                                  N
                                  Nnsjjsjsndjidke
                                  Nov 27, 2021
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                                  I have ordered on 8th Nov and now it's almosth the ending of a month bt till nw I did not get my order..I have prepaid for that product
                                  Smytten customer support has been notified about the posted complaint.
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                                    S
                                    sarika maskara
                                    Nov 25, 2021
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                                    Address: Ahmedabad
                                    Website: Smytten

                                    I had order 7 products but I have got 5 products out of 7.
                                    There is no proper customer support.
                                    Don’t know whom to reach out.
                                    Smytten customer support has been notified about the posted complaint.
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