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Smytten Complaints & Reviews

smytten.com
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Updated: Aug 19, 2025
Complaints 814
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Bad 😕 It seems that Smytten has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Smytten reviews & complaints page 34

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Sarita2409
Aug 6, 2021
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I have paid the so called shipping amount which is 199 against a order. The amount got deducted from my account which i paid through a upi app. The payment shows completed. In the smytten app the situation is transaction failed. But I haven't got any refund for my money and no order was placed. I tried to contact them through mail but there was no reply. Then I contacted them in instagram they replied. They were like we haven't received any amount from your side. Please check in your bank account. What the hell I did send them the screen shot of payment and they haven't received money how can that be possible
Smytten customer support has been notified about the posted complaint.
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    Nida88
    Aug 5, 2021
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    I have made full payment of my order on july 18, 2021. But i have not received the order. What is the reason? Why my order is pending? Give clarification.
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      Reshaq BFT17-05
      Aug 2, 2021
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      Please provide me my tracking id so that I can collect my parcel from ecom Express
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        S
        Sabbishanu
        Aug 2, 2021
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        What the hell is this why my order is undelivered i can't receive my order yet so please cancel this order as soon as possible otherwise I will complain order id is 2492304 my phone.no. is [protected]
        +1 photos
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          R
          Ruthkim
          Jul 30, 2021
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          Address: Jamsuan Road, New Lamka, Churachandpur, Manipur

          Why is it not deliverable to pincode 795006?
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            reshiiii
            Jul 27, 2021
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            Address: Nai Basti, Anantnag

            I received your text saying I have received my order while the same is not true. I haven't received any package as of yet. I would appreciate if you would look into it for me
            Smytten customer support has been notified about the posted complaint.
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              Danira
              Jul 26, 2021
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              Maine 16 july 2021 ko order kiya tha delivery 21 ko honi thi pr 19 ko ho gyi order trial pack tha uske saath kuch extra order kiya tha order me 5 products the pr mrre pass sirf 3 delivered hue ek free gift aur do wo hmne alag se order kiye trial products hme delivered hi nhi hue order ke status me to sare products confirmed aur shipped dikha rha tha pr hme nhi mile aur box pr bhi sare products ke name the pr aaye nhi agar dena nhi h to aap automatically order cancel kr diya kre customer ko kyu pareshaan krte h. G
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                K
                Kashish Pundir
                Jul 21, 2021
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                I am not able to order foundation and lipstick and some other stuff. Please do something
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                  Shivani Madel
                  Jul 21, 2021
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                  I have ordered some stuff from smytten then i choose cashback option but i don't receive any cashback
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                    M
                    Mam Pi
                    Jul 19, 2021
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                    Address: 10 lala babu saha road. Belur math.. Howrah

                    My money refund
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                      AngelRas
                      Jul 17, 2021
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                      I have return one product but no any update about refund money Or other new order can place.
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                        Uvkaushik
                        Jul 15, 2021
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                        Address: Village kachhwa near gd school district karnal
                        Website: smytten.com

                        I ordered some stuff and I paid for it but I didn't get my item
                        Smytten customer support has been notified about the posted complaint.
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                          Naketa
                          Jul 14, 2021
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                          First i orderd some products...After The Confirmation of order they didn't give me any tracking number...after That Delivery boy said we couldn't reach at ur location...Then i went to Blue dart office but They said Give us ur tracking number... I don't have any tracking number... please give me my tracking number
                          Smytten customer support has been notified about the posted complaint.
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                            gulrenu
                            Jul 11, 2021
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                            I ordered for day cream and night cream.I paid Rs 1323.I had to gift on my Bestie birthday.I received only night cream and no day cream.And one promotional vitamin c cream.Inspite of my repeated mail they are not ready to give me day cream.I sent them pics showing night cream and vitamin C mask and the box I received in that third bottle can not come.They give me another vitamin c cream but never gave me day cream.This is loot.They are keeping a deaf ear.Dont buy from them.Every one will be in a soup one day
                            Smytten customer support has been notified about the posted complaint.
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                              Shahil98
                              Jul 9, 2021
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                              I have already maid the payment through Card but did not get any order confirmation mail or SMS till now. I want the authorities to look after the situation as soon as possible otherwise I have to take further actions.
                              Thank you
                              Smytten customer support has been notified about the posted complaint.
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                                AR upma
                                Jul 8, 2021
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                                I had received package from smytten in which one of the item was missing which is surely unfair to anyone
                                We trusted the company and later I received the email to review the product they haven't even sent
                                It's injustice
                                There's no way to reach them contact number is unavailable
                                They are replying stupid things
                                I wanna go to higher authorities now they have wasted enoughhhh of my time
                                Smytten customer support has been notified about the posted complaint.
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                                  Aanya mishra
                                  Jul 7, 2021
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                                  As I have ordered my free trial products on 2 July 2021 & have paid 199 rs through UPI but The order is supposed to be delivered by 7 july 2021 but has not been delivered yet. Despite several emails, I am not getting any responses from their side. I am not even getting an option in my account to track my order.
                                  Smytten customer support has been notified about the posted complaint.
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                                    mamta sablani
                                    Jul 7, 2021
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                                    Address: Bk no 330 room no 4
                                    Website: Smyten.com

                                    I order 2 combo of botancial shampoo and one plum body wash from my referral cash I got only 1 combo of shampoo and conditioner and from second combo I got only conditioner plz check and send my shampoo
                                    Smytten customer support has been notified about the posted complaint.
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                                    Same here I am highly disappointed from smytten how can they do this
                                    And there number isn't reachable they reply stupid answers I am unable to Contact them

                                    I got 4 product out of 5 - Comment #3857045 - Image #0
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                                      V
                                      Vijay_04
                                      Jun 29, 2021
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                                      I have ordered three products part of this order number. two of them got delivered. the third product from Juicy chemistry and the shipment cancelled from seller end. No further update on when I will be getting this product. It has been two week from the date of delivery. Please help me to get either the product or the money.
                                      Smytten customer support has been notified about the posted complaint.
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                                        K
                                        Krishna Majithia
                                        Jun 28, 2021
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                                        Hello Sir/Madam,

                                        I am not happy with my order.
                                        I had ordered from Smytten and availed 6 free trial points but all products are sent incorrectly, really not happy with the service.
                                        These are the things which I did not order.

                                        1 Maybelline Fit me 115
                                        2 Maybelline Fit me 310
                                        3 Collagean hair serum
                                        4 Maybelline Fit me 128

                                        My Actual order is

                                        1 Lean Intense, EDP
                                        2 Lip Chik Tint Just herb
                                        3 Men's Green Pouch

                                        Please arrange the return for this & I want my refund.

                                        Kindly consider this as urgent and do the need full.

                                        I also tried calling your contact center but got a message and not in-network

                                        Regards,
                                        Krishna
                                        Smytten customer support has been notified about the posted complaint.
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