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Smytten Complaints & Reviews

smytten.com
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Updated: Aug 19, 2025
Complaints 814
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30
Unresolved
784
Bad 😕 It seems that Smytten has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Smytten reviews & complaints page 4

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N
naveli garg
Jul 17, 2023
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Ticket No:[protected]
I have order placed on 13 Jul 2023 which was to be delivered on 17 July 2023 but due to bad weather all the local Vi Idea sim got disconnected for which OtP cant be collected.
I asked the Symtten mail to either add alternative number or any other reason
But after a span of 2 days my query is unanswered
They are not providing refund or any update on my order
I request to please deliver my order or either provide me my refund
Smytten customer support has been notified about the posted complaint.
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    F
    Farhana Badusha
    Jul 12, 2023
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    Address: Muvatupuzha (686661), Ernakulam,Kerala

    I am living in Muvatupuzha, kerala(68661) and there is no delivery here.Kindly allow delivery in my area
    Smytten customer support has been notified about the posted complaint.
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      G
      Greeshma murali
      Jul 10, 2023
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      I still haven't received the products I ordered on 30/10/2023. Tried to deliver 2 times but I could not attend the call. Since then, no action has been taken.
      Smytten customer support has been notified about the posted complaint.
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        G
        Genzaa
        Jul 6, 2023
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        Address: Gurgaon, haryana
        Website: Smytten.com

        My delivery date was jul 4 today its jul 6 they didn't delivered my order it is online payed I'm going to lose my money there is no cancellation until the delivery boy comes then how can i cancel plz help me i will lose my money
        Smytten customer support has been notified about the posted complaint.
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          B
          Binit07
          from Kolkata, West Bengal
          Jul 2, 2023
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          Ordered dreamer EDP perfume (30ml) along with plum e-luminence. Got the plum, but the perfume arrived differed, that too a tester(blue moon 10ml). I want a refund or pls provide me the dreamer EDP 30ml.
          +2 photos
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            D
            Devika ks
            from Muvattupuzha, Kerala
            Jun 30, 2023
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            Address: Kizhakekara (h), Enanalloor, Ayavana (p.o),Near nss mandir

            My smytten trial order no: 10757424 and shop order no: 2983136 was shown as out of delivered on 25/06/2023 but order not get yet but the order status he write on smytten like the attempt delivery but i dont get any call and message regarding my order I haven't received my package. It's been 6 days and the package is missing. I dont know where in my order .I want to know about the delivery of my package asap!I want to cancel my order.my product is not delivered to me.i want my money back.am also ordered paid on online. Please consider my issue.
            +2 photos
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              D
              Devika ks
              from Muvattupuzha, Kerala
              Jun 30, 2023
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              Address: Kizhakekara (h), Enanalloor, Ayavana (p.o),Near nss mandir
              Website: Smytten

              Trial order no: 10757424 and shop order no: 2983136 is out of delivered on 25/06/2023 but order not received yet but the order status write on smytten like the attempt delivery .I want to cancel my order.my product is not delivered to me.i want my money back.
              +2 photos
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                R
                Rubysaalim
                Jun 25, 2023
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                Ticket ID 342475 for Trial Order #10719044. I had received all the different products in the parcel that I have not ordered. I request you to cross verify as it may have exchanged.
                Smytten customer support has been notified about the posted complaint.
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                  M
                  marandesign
                  from Coimbatore, Tamil Nadu
                  Jun 25, 2023
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                  I have been a regular customer of smytten for more than 2 years. I had purchased 100s of trial and shop orders from them.

                  Even though i had so much of problems in many orders from them, still i thought things will be alright and issues happening only with certain brands.

                  On my last trial to place an order, the system is rejecting my order saying, "the pincode mentioned is not serviceable"

                  !?!

                  How is that possible, when they could deliver for almost 2 years and suddenly they could not service my area.
                  How can such decisions been taken completely from their side, without even informing a customer concerned.

                  My INR5, 000 is with them in the form of Smytten Cash, but they forbidden myself to utilise my rightful reward and place my shop order.
                  Smytten customer support has been notified about the posted complaint.
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                    S
                    S.Chowdhury
                    from Kolkata, West Bengal
                    Jun 24, 2023
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                    Website: smytten.com

                    Its been a nightmare ordering from this company. Government should take strict steps to ban these kind o[censored]nauthorised business. I ordered two items worth of 500 bucks on 18th June one stretch marks cream and a face pack, each 100 grams which makes 200 grams, but today I received only one item that is the face pack and a tiny coffee pouch of 2gms worth of Rs.5 . The order id is #10773021. Just imagine what kind of fraud they are. They are doing this with lakhs of customers everyday, snatching their money with their stringent policies like non returnable, non refundable, non replaceable. Hopefully this company will not go long with these kind of fraudulent business. I request the Government to take strict action against them and put them behind the bars. All information is attached herewith in the form of images
                    +2 photos
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                      U
                      uni__ce
                      Jun 23, 2023
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                      Address: Haryana

                      While placing my order I mentioned my correct address but after the order is been placed shipment address is incorrect, it automatically changed address, my order #10798840 and I placed my order on 20/06/2023 please check and send the products to (#1, 1st cross, Shakthi Nagar, Pailayout, next Kumar water service, Bangalore, Karnataka - 560016)
                      Smytten customer support has been notified about the posted complaint.
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                        S
                        [email protected]
                        Jun 23, 2023
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                        My order should be delivered by 22 june . Please deliver it as soon as possible or refund money I already paid for it
                        Smytten customer support has been notified about the posted complaint.
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                          P
                          Priyu_fav
                          from Chennai, Tamil Nadu
                          Jun 18, 2023
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                          Address: No:5,14th Street, Sri durgai avenue, Selavayal, ch-51

                          Not serviceable to my pincode 600051.
                          Smytten customer support has been notified about the posted complaint.
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                            D
                            Devika Vijayakumar
                            Jun 16, 2023
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                            I didn't get my order yet, please deliver it as soon as possible, i already pay for it and i order it on 1st June.
                            Smytten customer support has been notified about the posted complaint.
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                              S
                              S.Chowdhury
                              from Kolkata, West Bengal
                              Jun 14, 2023
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                              Wrong and half items being send taking full payment without any resolution provided

                              Website: Smytten.com

                              It's been happening to me for more than a month. Orders that are being send from Ahmadabad, Kanera are either wrong or half. I have complaint several times but who cares? Their executives are not even bothered to reply properly. They don't even read emails, they write just one line that product will reach you on time, whatever maybe the complaint is. Previously orders used to get dispatched from Tauru where there were rare evidance...
                              +3 photos
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                              M
                              Miss mehta
                              from Saharanpur, Uttar Pradesh
                              Jun 12, 2023
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                              Address: Ramnagar

                              My product is not delivered to me, it is showing as out of delivery on the app, but the delivery boy is saying that the order has been cancelled they are so arrogant and cheap they are not professional very disponted by smytten and the company app please contact and solve my prblm as soon as possible
                              +1 photos
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                                P
                                Priyanxhu
                                Jun 10, 2023
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                                I placed an prepaid order on 24th May order I'd (#[protected], which was cancelled by them only on 30th May, and they haven't refunded me yet. I also tried contacting their costumer care.
                                Smytten customer support has been notified about the posted complaint.
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                                  T
                                  Tamanna r chaudhari
                                  Jun 9, 2023
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                                  Address: Isar, ta. Mandvi, di. Surat

                                  Hello

                                  I can 2 order and total product is 14 and i received just 11 products

                                  And i product is empty

                                  What is this what i order and what i get

                                  I want my 3 products that I ordered and did not receive
                                  My ticket number is:[protected]
                                  Smytten customer support has been notified about the posted complaint.
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                                    S
                                    Saksham Hayaran
                                    from Greater Noida, Uttar Pradesh
                                    Jun 7, 2023
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                                    I had placed an order many days ago with online payment, but my order in not yet delivered and it is delaying day by day. I don't think my order will ever be delivered.
                                    So kindly I request you to cancel my order and provide me refund as soon as possible.
                                    Smytten customer support has been notified about the posted complaint.
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                                      C
                                      Crazy_gurl
                                      from Hyderabad, Andhra Pradesh
                                      Jun 6, 2023
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                                      Address: Sr nagar,rd no.3 , axis Bank lane, Sri Venkateshwara ladies hostel , 384/2rt
                                      Website: Smytten

                                      It has been 10 days my order is out for delivery but didnt received yet... How many days it will take to deliver my order
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