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Smytten Complaints & Reviews

smytten.com
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Updated: Aug 19, 2025
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Bad 😕 It seems that Smytten has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Smytten reviews & complaints page 40

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D
dikshasharma096
Dec 3, 2020
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The company clamied to provide more than ₹2k products in the box, but given only 5 products which are present in the trial section with each 1 trial point. Even if i place a order with trial points, i would have got 6 products with free leather pouch. The company has done a big fraud with all the customers. So many o[censored]s has bought this box with so much of expectations. Really a pathetic experience.
Smytten customer support has been notified about the posted complaint.
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I have received two face cleansers of its skin brand from BEAUTY TALK INDIA website as Giveaway gift, but they sent me products with 1-2 months expiry only .I have complained them and also the brand .Firstly they didn't respond, then finally they respond and said they wont change it and they clear thier stock through giveaways, .how pathetic is that, They are ruining people's skin with expired products also on thier website . Specially Its Skin Brand ...They have send this to more people

Mystery box of black friday sale - Comment #3910309 - Image #0
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    J
    JåGü Patel
    from Powai, Maharashtra
    Dec 3, 2020
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    I have received some products. There was a bill of rs 894 /- on the product's bill receipt and delivery boy had taken rs 994 /- for that. Why they had taken more amout for that?
    And i didn't received one product
    Smytten customer support has been notified about the posted complaint.
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      P
      Priya spp
      from Powai, Maharashtra
      Dec 3, 2020
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      I didn't receive my parcel or even I didn't get any information about the shipment or tracking
      +1 photos
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        S
        Sulagna Mallick
        Dec 2, 2020
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        Address: Konnagar, Kanaipur

        The delivery boy is a cheater. My one hundred rupees went away without returning it to me. Now lying..His number is [protected]
        Smytten customer support has been notified about the posted complaint.
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          K
          Khushalip
          from Powai, Maharashtra
          Dec 2, 2020
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          Address: Navavadaj

          I've ordered Smytten Mystery Box which was on Black Friday Offer. In product description it is mentioned that products will be full sized and worth Rs. 1200 . But I received all the sample products.

          Also I got 2 perfumes from same brand but one is leaked and also the quantity become less because of leakage.
          +2 photos
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            S
            Shubha G S
            from Powai, Maharashtra
            Nov 30, 2020
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            It was assured that black Friday mystery box will have item worth 1200 but it was not even worth 800 . Worst ever experience... I am going to delete the app and ask my friends and relatives not to use it too... U guys go around cheating people!!
            Smytten customer support has been notified about the posted complaint.
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              S
              Sejal Kumari
              Nov 30, 2020
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              The delivery date has passed and I haven't received any order yet or any update regarding the same.
              Smytten customer support has been notified about the posted complaint.
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                A
                AARYAN K V
                from Bengaluru, Karnataka
                Nov 30, 2020
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                I had ordered black friday mystery box
                And I didn't receive products worth 1200
                Smytten customer support has been notified about the posted complaint.
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                Same
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                  R
                  Rinkel Savla
                  from Powai, Maharashtra
                  Nov 30, 2020
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                  Return of free trial got incorrect order please help

                  Address: Haryana
                  Website: Smytten.com

                  Hello Sir/Madam,

                  I am not happy with my order.
                  I had ordered from Smytten and availed 6 free trial points but out of which only 2 products are sent correctly which is Mama Earth Ubtan Face Wash and zplum renewed clarity night gel, and rest all is not what i had ordered, really not happy with the service.
                  Theses are the things which i did not order.

                  1 Sage Strawberry lip balm
                  2 Aaŕanyaa...
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                  R
                  Rinkel Savla
                  from Powai, Maharashtra
                  Nov 30, 2020
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                  Hello Sir/Madam,

                  I am not happy with my order.
                  I had ordered from Smytten and availed 6 free trial points but out of which only 2 products are sent correctly which is Mama Earth Ubtan Face Wash and zplum renewed clarity night gel, and rest all is not what i had ordered, really not happy with the service.
                  Theses are the things which i did not order.

                  1 Sage Strawberry lip balm
                  2 Aaŕanyaa night cream okra.
                  3 Sage therapy lavender day serum

                  My Actual order is

                  1 Mama earth ubtan face wash
                  2 Plum renewed night gel
                  3 Mama earth Onion shampoo
                  4 Activated charcoal & teatree 3 in 1 mud mask
                  4 Vedic shampoo with keratin and hibiscus

                  Please arrange the return for this & i would need the product that i had ordered and paid for.

                  Kindly consider this as urgent and do the needfulml.

                  I also tried calling your contact centre but got message and not in network.

                  Regards,
                  Rinkel
                  +2 photos
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                    J
                    Jyoti Kalambe
                    Nov 28, 2020
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                    PRODUCt NOT RECEIVED
                    I had ordered 7 products nothing came as per my order
                    Very much disappointed
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                      P
                      Poornima98
                      Nov 28, 2020
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                      Address: 10-5/A,4th main road,MGR nagar, velachery, Chennai-600042

                      I have ordered aloe vera gel, hair spa kit and plum hair mask but i didn't receive plum hair mask, I received only other two products
                      +3 photos
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                        H
                        Himanshi Nadan
                        Nov 27, 2020
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                        Address: C-11B CHANCHAL PARK NANGLOI NAJAFGARH ROAD, NEW DELHI 43

                        I have my 2 orders and i didn't received them
                        +3 photos
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                          K
                          Khushal1464
                          Nov 26, 2020
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                          Address: Juna kot balotra

                          I ordered soap facewash scrub on which 2 years expiry mentioned but at purchase point on app showing 3 years shelf life. Second all receive product are 1 year old almost .. it's double fraud.
                          +5 photos
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                            R
                            Ravi Malotia
                            Nov 25, 2020
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                            Address: A-107 Thanekar Parkland, Katrap vidyalaya, katrap road badlapur east near vrundavan r

                            I have update the smytten app post which it is not opening. Latest update of 11 Nov.
                            +1 photos
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                              S
                              Shristi Tulsyan
                              Nov 24, 2020
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                              Got a damaged product..wamt to return it
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                                A
                                anaya maheen
                                Nov 24, 2020
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                                Address: Vaniyambadi

                                It's been 12 days and my product haven't been delivered... can't even get the refund
                                +1 photos
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                                  T
                                  tasty news
                                  Nov 23, 2020
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                                  Address: #128,st.no.3,guru Gobind Singh Nagar,daba lohara road,near Mair Di chakki, Ludhiana-punjab mobi no.8567063529

                                  My parcel not arrive me.from date Nov.11.2020.
                                  Contact us.
                                  [protected]
                                  E-mail-=[protected]@gmail.com
                                  Plz provide my sample... immediately

                                  Order I'd and some proof given below of my order.plz don't ignore my SMS&give response quickly...

                                  Thnks
                                  +3 photos
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                                    L
                                    Laura s
                                    Nov 23, 2020
                                    May 7, 2023
                                    This thread was updated on May 7, 2023
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                                    Complaint regarding the undelivered order

                                    I have ordered a few products from smytten on 16th of November 2020. This ordered, packed and shipped, but not delivered. It's been held in jp nagar service centre. Like its there responsibility to deliver it to our particular place. They can't be so reluctant about their customers. What does it mean 'consignee not available, can't deliver the product'?. Is this the attitude they show towards customers? People couldn't bother to buy any items...
                                    +1 photos
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                                    A
                                    Aksha Malik
                                    Nov 23, 2020
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                                    Address: [email protected]

                                    Hey please... Can help by mistake I have written wrong pin. So I want to change can do something pls
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