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Smytten Complaints & Reviews

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Updated: Aug 16, 2026
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Bad 😕 It seems that Smytten has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Smytten reviews & complaints page 41

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P
Poornima98
Nov 28, 2020
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Address: 10-5/A,4th main road,MGR nagar, velachery, Chennai-600042

I have ordered aloe vera gel, hair spa kit and plum hair mask but i didn't receive plum hair mask, I received only other two products
Smytten customer support has been notified about the posted complaint.
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    Himanshi Nadan
    Nov 27, 2020
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    Address: C-11B CHANCHAL PARK NANGLOI NAJAFGARH ROAD, NEW DELHI 43

    I have my 2 orders and i didn't received them
    Smytten customer support has been notified about the posted complaint.
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      K
      Khushal1464
      Nov 26, 2020
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      Address: Juna kot balotra

      I ordered soap facewash scrub on which 2 years expiry mentioned but at purchase point on app showing 3 years shelf life. Second all receive product are 1 year old almost .. it's double fraud.
      Smytten customer support has been notified about the posted complaint.
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        R
        Ravi Malotia
        Nov 25, 2020
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        Address: A-107 Thanekar Parkland, Katrap vidyalaya, katrap road badlapur east near vrundavan r

        I have update the smytten app post which it is not opening. Latest update of 11 Nov.
        Smytten customer support has been notified about the posted complaint.
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          S
          Shristi Tulsyan
          Nov 24, 2020
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          Got a damaged product..wamt to return it
          Smytten customer support has been notified about the posted complaint.
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            A
            anaya maheen
            Nov 24, 2020
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            Address: Vaniyambadi

            It's been 12 days and my product haven't been delivered... can't even get the refund
            Smytten customer support has been notified about the posted complaint.
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              T
              tasty news
              Nov 23, 2020
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              Address: #128,st.no.3,guru Gobind Singh Nagar,daba lohara road,near Mair Di chakki, Ludhiana-punjab mobi no.8567063529

              My parcel not arrive me.from date Nov.11.2020.
              Contact us.
              [protected]
              E-mail-=[protected]@gmail.com
              Plz provide my sample... immediately

              Order I'd and some proof given below of my order.plz don't ignore my SMS&give response quickly...

              Thnks
              Smytten customer support has been notified about the posted complaint.
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                A
                Aksha Malik
                Nov 23, 2020
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                Address: [email protected]

                Hey please... Can help by mistake I have written wrong pin. So I want to change can do something pls
                Smytten customer support has been notified about the posted complaint.
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                  K
                  Kaarut
                  Nov 23, 2020
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                  I haven't received any update regarding my order. It was meant to be shipped by yesterday but there's no update on it yet.
                  My order no. is #1249170.
                  I also have prepaid for my order, my money has been invested and I need my order to be delivered ASAP.
                  Smytten customer support has been notified about the posted complaint.
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                    J
                    Jyotika Saneja
                    Nov 19, 2020
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                    I have not received the cashback for trial order 1208872
                    Smytten customer support has been notified about the posted complaint.
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                      S
                      Sakshi Trakroo
                      Nov 18, 2020
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                      I got message that my order has been delivered but I haven't received my order
                      Smytten customer support has been notified about the posted complaint.
                      Nov 18, 2020
                      Updated by Sakshi Trakroo                       I checked with my family members and neighbors...no one has recieved my order. Please look into this matter.
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                        I
                        India Vellingiri
                        Nov 16, 2020
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                        Address: 4/496 B, tholshop street, 4- roads, harur

                        Order no - #1832438, #350268
                        Didnt receive still, there is no information regarding the parcel yet...i didnt quote complaint and also the complaint no given in website also not working
                        Smytten customer support has been notified about the posted complaint.
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                          Prachi1999
                          Nov 16, 2020
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                          I have not received the product but it is showing delivered
                          Smytten customer support has been notified about the posted complaint.
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                            A
                            Archana91
                            Nov 11, 2020
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                            I had placed an order from Smytten two and half months back. While tracking the it shows that the product has been stuck at some wrong place. I brought it to their notice two months back and have been doing constantly for n number of times since then. They still have not refunded my money and has even stopped responding to my mails
                            Smytten customer support has been notified about the posted complaint.
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                              O
                              O Bhavya
                              Nov 7, 2020
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                              Address: Kuderu, pin:521247

                              Hello,
                              I ordered on 31st October. It Shows delivery on 6th November. Still didn't get it. This is the order number. And it Show's near to me in the tracking.

                              Your Trial Order 1176331 is getting packed & will be shipped in the next 48 hours! We'll share an update soon with the tracking details.
                              #StaySmytten
                              Smytten customer support has been notified about the posted complaint.
                              Nov 07, 2020
                              Updated by O Bhavya                               Hello,
                              I ordered on 31st October. It Shows delivery on 6th November. Still didn't get it. This is the order number.

                              Your Trial Order 1176331 is getting packed & will be shipped in the next 48 hours! We'll share an update soon with the tracking details.
                              #StaySmytten

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                                N
                                Nirav Gosar
                                Nov 6, 2020
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                                This is in regards to the order # 1832928 which was placed on the Smytten application.

                                The order was divided in to two parts for two products - I had paid in advance for these products. I got one product delivered. But, the other product is not delivered.

                                Their customer delight team keeps giving me assurance that they are working on it and yet nothing. I asked to cancel the order and process the refund, however, there is no response from their end.

                                On their application, it shows order cancelled (Shipment # 351656) but there is no refund given.
                                Smytten customer support has been notified about the posted complaint.
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                                  S
                                  smaya
                                  Nov 4, 2020
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                                  I have ordered hand wash from Smytten on date 14th oct. 2020, it was suppose to deliver by 17th of oct. but i haven't receive this product till and also didn't get refund of this product, i have tried customer care number and mail id too but it's showing wrong, so help me for this product to give delivery or refund, the order id of product is mentioned below.
                                  "343898"

                                  >>>>>
                                  Pramod
                                  Smytten customer support has been notified about the posted complaint.
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                                    P
                                    Parul161191
                                    Aug 7, 2020
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                                    I purchased sugar face fwd highlighter stick which was delivered to me on 4 aug’20 and the product was damaged and defective, so i want to return the order or replace the order but after dropping them an emails they are not responding.

                                    I have dropped them an email from the account which i used to order the product
                                    Cooldud. [protected]@gmail.com

                                    Can you please help me with the return request for the product which i received damaged
                                    Smytten customer support has been notified about the posted complaint.
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                                      L
                                      LIFE, CAMERA AND ME
                                      from Mumbai, Maharashtra
                                      Jun 23, 2020
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                                      Address: ANM-39F, Akashneem Marg, DLF Phase -II, Gurgaon, Haryana -122002 IN, India (“Smytten”).

                                      Hi I usually buy goods from the app SMYTTEN, but during my recent interaction with I have been duped two time regarding my order getting delayed first and then showing delivered on the tracking but the same hasn't been delivered.they don't even share the courier agency or the courier guy number and do not investigate.In one of my order they even showed me my forged signature which is done by the delivery guy still they haven't responded
                                      Below are order numbers
                                      856737
                                      807712 is the one which had my signature forged
                                      Thier email are [protected]@smytten.com and [protected]@smytten .com
                                      They are not picking up the call and have ivr set up for Covid 19
                                      I am looking to get this issue resolved for a month but they are just emailing me canned response with no update whatsoever.
                                      Smytten customer support has been notified about the posted complaint.
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                                        Taniya11
                                        Jun 18, 2020
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                                        My order no is 856090. Order date is 14/06/2020. I didn't receive the order till now. But i got a message and mail of completed delivery. they said they deliver my order, but i didn't receive it. how in can possible? I already paid the money too. my contact no is [protected]. mail id is [protected]@gmail.com
                                        Smytten customer support has been notified about the posted complaint.
                                        Jun 18, 2020
                                        Updated by Taniya11                                         In smytten app also it's showing shipment deliverd . but i didn't receive the order. i want my procuct or refucnd my money as soon as possible

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