Submit a Complaint
Claimed

Smytten Complaints & Reviews

smytten.com
1
Updated: Jan 6, 2026
Complaints 821
Resolved
30
Unresolved
791
Bad 😕 It seems that Smytten has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Smytten

Having problems with Smytten?

File a complaint and get it resolved by Smytten customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Cosmetics
Smytten

Smytten reviews & complaints page 41

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Himanshi Nadan
Nov 27, 2020
Report
Copy

Address: C-11B CHANCHAL PARK NANGLOI NAJAFGARH ROAD, NEW DELHI 43

I have my 2 orders and i didn't received them
Smytten customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Khushal1464
    Nov 26, 2020
    Report
    Copy

    Address: Juna kot balotra

    I ordered soap facewash scrub on which 2 years expiry mentioned but at purchase point on app showing 3 years shelf life. Second all receive product are 1 year old almost .. it's double fraud.
    Smytten customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Ravi Malotia
      Nov 25, 2020
      Report
      Copy

      Address: A-107 Thanekar Parkland, Katrap vidyalaya, katrap road badlapur east near vrundavan r

      I have update the smytten app post which it is not opening. Latest update of 11 Nov.
      Smytten customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shristi Tulsyan
        Nov 24, 2020
        Report
        Copy

        Got a damaged product..wamt to return it
        Smytten customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          anaya maheen
          Nov 24, 2020
          Report
          Copy

          Address: Vaniyambadi

          It's been 12 days and my product haven't been delivered... can't even get the refund
          Smytten customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            T
            tasty news
            Nov 23, 2020
            Report
            Copy

            Address: #128,st.no.3,guru Gobind Singh Nagar,daba lohara road,near Mair Di chakki, Ludhiana-punjab mobi no.8567063529

            My parcel not arrive me.from date Nov.11.2020.
            Contact us.
            [protected]
            E-mail-=[protected]@gmail.com
            Plz provide my sample... immediately

            Order I'd and some proof given below of my order.plz don't ignore my SMS&give response quickly...

            Thnks
            Smytten customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Aksha Malik
              Nov 23, 2020
              Report
              Copy

              Address: [email protected]

              Hey please... Can help by mistake I have written wrong pin. So I want to change can do something pls
              Smytten customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                Kaarut
                Nov 23, 2020
                Report
                Copy

                I haven't received any update regarding my order. It was meant to be shipped by yesterday but there's no update on it yet.
                My order no. is #1249170.
                I also have prepaid for my order, my money has been invested and I need my order to be delivered ASAP.
                Smytten customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  Jyotika Saneja
                  Nov 19, 2020
                  Report
                  Copy

                  I have not received the cashback for trial order 1208872
                  Smytten customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sakshi Trakroo
                    Nov 18, 2020
                    Report
                    Copy

                    I got message that my order has been delivered but I haven't received my order
                    Smytten customer support has been notified about the posted complaint.
                    Nov 18, 2020
                    Updated by Sakshi Trakroo                     I checked with my family members and neighbors...no one has recieved my order. Please look into this matter.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      I
                      India Vellingiri
                      Nov 16, 2020
                      Report
                      Copy

                      Address: 4/496 B, tholshop street, 4- roads, harur

                      Order no - #1832438, #350268
                      Didnt receive still, there is no information regarding the parcel yet...i didnt quote complaint and also the complaint no given in website also not working
                      Smytten customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Prachi1999
                        Nov 16, 2020
                        Report
                        Copy

                        I have not received the product but it is showing delivered
                        Smytten customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Archana91
                          Nov 11, 2020
                          Report
                          Copy

                          I had placed an order from Smytten two and half months back. While tracking the it shows that the product has been stuck at some wrong place. I brought it to their notice two months back and have been doing constantly for n number of times since then. They still have not refunded my money and has even stopped responding to my mails
                          Smytten customer support has been notified about the posted complaint.
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            O
                            O Bhavya
                            Nov 7, 2020
                            Report
                            Copy

                            Address: Kuderu, pin:521247

                            Hello,
                            I ordered on 31st October. It Shows delivery on 6th November. Still didn't get it. This is the order number. And it Show's near to me in the tracking.

                            Your Trial Order 1176331 is getting packed & will be shipped in the next 48 hours! We'll share an update soon with the tracking details.
                            #StaySmytten
                            Smytten customer support has been notified about the posted complaint.
                            Nov 07, 2020
                            Updated by O Bhavya                             Hello,
                            I ordered on 31st October. It Shows delivery on 6th November. Still didn't get it. This is the order number.

                            Your Trial Order 1176331 is getting packed & will be shipped in the next 48 hours! We'll share an update soon with the tracking details.
                            #StaySmytten

                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              Nirav Gosar
                              Nov 6, 2020
                              Report
                              Copy

                              This is in regards to the order # 1832928 which was placed on the Smytten application.

                              The order was divided in to two parts for two products - I had paid in advance for these products. I got one product delivered. But, the other product is not delivered.

                              Their customer delight team keeps giving me assurance that they are working on it and yet nothing. I asked to cancel the order and process the refund, however, there is no response from their end.

                              On their application, it shows order cancelled (Shipment # 351656) but there is no refund given.
                              Smytten customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                smaya
                                Nov 4, 2020
                                Report
                                Copy

                                I have ordered hand wash from Smytten on date 14th oct. 2020, it was suppose to deliver by 17th of oct. but i haven't receive this product till and also didn't get refund of this product, i have tried customer care number and mail id too but it's showing wrong, so help me for this product to give delivery or refund, the order id of product is mentioned below.
                                "343898"

                                >>>>>
                                Pramod
                                Smytten customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Parul161191
                                  Aug 7, 2020
                                  Report
                                  Copy

                                  I purchased sugar face fwd highlighter stick which was delivered to me on 4 aug’20 and the product was damaged and defective, so i want to return the order or replace the order but after dropping them an emails they are not responding.

                                  I have dropped them an email from the account which i used to order the product
                                  Cooldud. [protected]@gmail.com

                                  Can you please help me with the return request for the product which i received damaged
                                  Smytten customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    L
                                    LIFE, CAMERA AND ME
                                    from Mumbai, Maharashtra
                                    Jun 23, 2020
                                    Report
                                    Copy

                                    Address: ANM-39F, Akashneem Marg, DLF Phase -II, Gurgaon, Haryana -122002 IN, India (“Smytten”).

                                    Hi I usually buy goods from the app SMYTTEN, but during my recent interaction with I have been duped two time regarding my order getting delayed first and then showing delivered on the tracking but the same hasn't been delivered.they don't even share the courier agency or the courier guy number and do not investigate.In one of my order they even showed me my forged signature which is done by the delivery guy still they haven't responded
                                    Below are order numbers
                                    856737
                                    807712 is the one which had my signature forged
                                    Thier email are [protected]@smytten.com and [protected]@smytten .com
                                    They are not picking up the call and have ivr set up for Covid 19
                                    I am looking to get this issue resolved for a month but they are just emailing me canned response with no update whatsoever.
                                    Smytten customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      T
                                      Taniya11
                                      Jun 18, 2020
                                      Report
                                      Copy

                                      My order no is 856090. Order date is 14/06/2020. I didn't receive the order till now. But i got a message and mail of completed delivery. they said they deliver my order, but i didn't receive it. how in can possible? I already paid the money too. my contact no is [protected]. mail id is [protected]@gmail.com
                                      Smytten customer support has been notified about the posted complaint.
                                      Jun 18, 2020
                                      Updated by Taniya11                                       In smytten app also it's showing shipment deliverd . but i didn't receive the order. i want my procuct or refucnd my money as soon as possible

                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        admailto
                                        from Kolkata, West Bengal
                                        Jun 12, 2020
                                        Report
                                        Copy

                                        Website: Smytten

                                        I ordered a sugar lipstick on 22nd of march (Order id 1775237). Till now i have mailed atleast 7-8 times. I was given the issue of lockdown. Non essential items have been delivering in my area for a month now. I wanted to cancel my order. That option is not even possible moreover i have to pay a fine for their incompetence. Lockdown has been officially over for 7 days now. Till my order has not moved an inch. Their last email was on 7th june where they said they will revert back within 24 to 48 hours. It has been 5 days without any action and now they have deleted the order details from their site.
                                        customer support has been notified about the posted complaint.
                                        View replies
                                        Better cancel your order and ask for refund.
                                        Smytten is selling expired products
                                        Reply
                                        My order number #933840 was to be delivered by 27th of July 2020 but till today I haven't received it. Now its showing RTO (Shippers request). Its prepaid order.. I want my money back from smytten now
                                        Reply
                                        I have two order first one order id.2534286 which I place order on 6/11/22 and delivery expect shows 12/11/22 but i haven't delievery till now and the tracking details always show vehicle delayed everytime i check and u have been 10 days now since i place order and unfortunately i prepaid my second order id.2551449 which i have tried several times to cancel but they show me error/cannot cancel because products have been process but when i check my tracking details it shows only conform and it's already day it's still in conform.They either letting me cancel my order and refund my money nor they proceed with the products delievery.
                                        I want my refund ASAP...
                                        Reply
                                        Helpful
                                        17 other people found this review helpful
                                        17 found this helpful
                                        3 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Poison Skin Clinic
                                          1.3
                                          (17)
                                          Lakme
                                          3.3
                                          (524)
                                          Unboxed India
                                          1
                                          (78)