Smytten Complaints & Reviews

Placed my order more than 24 hours ago. Bill didn't get generated. Usually orders on smytten get shipped within 24 hours. But when I'm tracking my order, it is only showing "confirmed". It was a prepaid order I'm really worried. Order id: Trial Orders
#10523751

I'm sruthi. My order id #10307733 is not received yet they are continuously changing the expected date of delivery.

I have order on 23-may . Still not giving proper resolution.

Pls delivery my parcel as soon as possible. I want my order.

I have ordered a product from smytten using smytten bucks but not received the order and it returned automatically, iam waiting this product for last seven days but not get it, when I go to product details it shows me my smytten bucks has been credited but in real its not credited, ihave email them but no response.
#10290062...

Order numbers 10206842
Had missing items and it wasn't resolved by smytten team saying that they had resolved multiple orders but they have to realize that their mistakes made them resolve and again they are repeating the same mistakes while shipping the max trail point of 4 was skipped and we had utilized discovery pass and paid amount for this order -

On 18th of may i placed an order confining 7 products, but on 23rd may when i received delivery, only 4 of 7 products were delivered, as any other customer would do i filed and raised a query
they provided me with a ticket number #319912 and promised to resolve it within 48 hours, but its been a while they havent looked into the matter not even responded with an email
by consumer rights i demand either a refund or delivery of missing products from order or any type of compensation

My order id is #10144773. The order was supposed to be deliverd by 19th May 2023. However, they are keeping on changing the delivery date every day, without even giving a thought how ugent an order could be. The worst part is they are not even leting me cancel the order.I have pre paid for the order and it is in the nearest hub. Please do the needful.

There is no order update and product is not delivered yet. No way to complain in site or ask about the delivery update. What a useless site.

I have paid online and my order is not delivered yet... I have to go police station for registering an FIR for Smytten company.. expected delivery date was 3 may 2023 but not delivered yet today is 13 may 2023

I have done two orders and both the order delivery are getting delayed. One order shows it reached nearby place but is stuck there. Other one shows out for delivery and the consignee did not receive the code. They are not even reaching out to the given contact number. Either deliver the order ASAP or refund my money.
Trial order no:
#9896330
#9953138

I have ordered some trial products from Smytten with order no #10001250 whose delivery date was 09 May 2023 but has not been delivered yet. It is happening with me from 2 consecutive times which is very disappointing. I would request you to kindly deliver my order ASAP otherwise return my money. Thank you...

Smytten order is not serviceable at this pincode 560068.. i am facing this issue from past 3 days I don't know what the problem is please fix it soon

Hii
I had placed order on smytten on 6 may 2023 but still I have not received the order.

Status had not changed since 10 may 2023.

Try to talk to them through email but that has not helped at all.

So request you to get the refund of the order as I don't want the order now.

Thank you

My order number #9878130 which was expected to deliver on 6th of May is yet not received
I have been waiting for the product since very long. I request you to provide a needful help and customer services and request to deliver my product as soon as possible
Thank you for your response. But want to get a proper report on the product when would I receive it and what will be the timee

My order number #9878130 which was expected to deliver on 6th of May is yet not received
I have been waiting for the product since very long. I request you to provide a needful help and customer services and request to deliver my product as soon as possible
Thank you for your response. But want to get a proper report on the product when would I receive it and what will be the timee
Dont misuse people trust please refund their amount

I haven't received my product yet which is D-Tan pack O3+ of shop order #2900455 and delivery status is showing that your order is delivered but I haven't received it yet please help me regarding this issue as soon as possible. And I have also raise a query but they rejected my request please help me regarding the issue.

Ticket No:[protected]

Thankyou
Isha Ruikar

Order ID- 2904000
Date of order- 06/05/2023
There should be 2 pack of Palmer's conditioner. In box it's mention 2 packs but I received only 1.

Kindly look into the matter. This is second time in 45 days when I am facing same issue with smytten. Last time one product was missing but in bill that product was mentioned. I didn't received neither product nor my amount.

Stop cheating customers like this
complaint against my order no - #2844351
they are not deliver my product or not refund my money bank since one month.
Whenever i call on his customer care, they talk rudely and abusing. Very pathetic customer support. I am highly disappointed.

Stop cheating customers
I ordered guess night deodorant on 8th april 2023, but till now 1st may 2023, product not delivered.in product details it shows delivered.
I mailed many times for this issue on [protected]@smytten.com, but there is no answer from smytten. After many mails they reply on 25th april 2023 and accept his mistake. And assure me to refund my money. They accept that "this deo is not available with us at the moment.) mail screenshot attached
And after 22 days, there is no solution in this matter till now, and not refunded my money.

I want to know if you have no products, why you sell them on your website and take money in advance. Its totally scam, they grab our money, and they use our precious money in his works and make profits.

Just think : if they grab money from thousands of people like me and refund after 1 to 2 months, how much money will they collect from us without any interest.

Whenever i call on his customer care, it never connects my call. Very pathetic customer support. I am highly disappointed. Don't cheat customers like this.
Please refund my money as soon as possible otherwise i will file a complaint against you.

All screenshots related this issue attached.

I've mistakenly placed and order for three sunscreens but I wanted only one. Also I've order dryer of philips company but I wanted to order the vega one. I'm trying since morning to cancel the order but they are not cancelling my order. I just want to cancel this order and place a new order of my desired products from the same company. Please help in cancellation of my order and to get my refund as soon as possible....

I have ordered three sunscreens by mistake but I wanted to order only one. I'll place my order again soon once I get my refund. Moreover I wanted dryer from vega company but mistakenly I order Philips dryer. Please cancel my whole order and refund my full money as soon as possible so that I can Place my correct order on time. I've paid 1617 rupees through Google pay. Please help me in getting back my money. My order no. is 2908646.