Smytten Complaints & Reviews

Product of highest value missing in the package. order details are # 9513856
i complaint about the incident but no action taken by customer support.
kindly look into the matter.
I also have the recorded proof...

Its 3rd time when incomplete package was delivered to me. I raised the complain against incident but no action taken by the customer support team.
kindly resolve the matter. i have recorded proof of package while opening....

I have ordered perfume on smytten app but received empty box now they are not giving products or not refund money my order I'd is #2761315 i have also sent mail many times but they are not responding please help....

I ordered items worth Rs. 811 from smytten. The items were added in cart i tried payment through upi first but it failed so after 2 hrs I tried payment through debit card and money got debited from my account but the order was not confirmed. Then I checked my cart and saw that one item was out of stock. Can you please look into this? I want refund...

I have ordered several times from smytten. But now the app shows me that not servicable to your pincode 679326...

It was available few weeks back but now it says not serviceable at my pincode....

Hi smytten I don't like your behavior at all
This is not the first time I am asking for a trial order from you, I have already asked for a trials pack from you...
I don't like your let delivery transaction with custmoers and even though I have already paid, you still haven't packed my order.

My order has been confirmed on 30th March...
Why is my order still not packed?
You are not replying to call...

Ticket No:[protected]
I had two items placed in my order number
2820189-Bioderma Cream and L’Oréal shampoo. I cancelled L’Oréal shampoo shortly after, and was refunded for it. However when the package arrived, it was the shampoo instead of the cream.

Request you to please pick-up the wrong item and refund for the same. I have tried calling, emailing, Instagram DM but the responses are very sporadic. Firstly...

I ordered items worth Rs. 811 from smytten. The items were added in cart i tried payment through upi first but it failed so after 2 hrs I tried payment through debit card and money got debited from my account but the order was not confirmed. Then I checked my cart and saw that one item was out of stock. Can you please look into this? I want refund...

I have ordered a trial package ...but it doesn't delivered yet ...its nearly been a month .I want refund or package...

I ordered on 26/03/23 today is 2/04/23 I have not received my order yet.
Either refund me or deliver my order.
My order I'd is 92125012....

My smytten order is not delivered yet and I cannot find out it's location and no point of contact is mentioned .
My order tracking id is -#9253868
Kindly please deliver my product as soon as possible ....

I placed an order on smytten on 24 March 2023 with order Id #9174915. Since then it hasn't been delivered and no delivery person made contact with me. I raised the issue with their team but they aren't resolving it. I asked for a refund but they are falsely claiming that my order was delivered when it was not. Please resolve my issue and help me get a refund....

My order number #2811434 and #9175040 has not yet delivered. It exceeded the expected delivery date. And also I couldn't contact the customer service....

Kal delivery honi thi lekin abhi tk delivery nhi hui koi call bhi nhi aaya h bhot khrab hai delivery please muje mera order di jiye vrna m customer care aapki complaint krugi...

Hi symtten,

Yesterday i ordered some 6 productof dry fruits. Today morning i recived one packet which contained two products premium cashew and premium almond where other 4 product like premium cashew premium almond premium nuts and dry fruits combo trail mix wasn't delivered still in the app it shows as product as been delivered. Iam really disappointed with the app. Please help me with this.

Thank you with...

Sir,
I had ordered from smytten and availed a different product. Really not happy with this service. My actual order is Bella Voste's Bitter sweet (06) shade lipstick of 5 trial points butI received a product of Just herbs Mulberry mauve shade one.I have raised a query and it is closed without a reason.
Please arrange the return for this and I would need the product I ordered and paid rs 258 rs/- for.
Kindly consider...

I have placed an order no. #2800114 on March 18 for an amount of Rs. 1316. The delivery date was March 24 and till date the shipment is on hold.
Smytten do not have a working customer care no. They just provide a mail ID from which we get just the pre-recorded sort of reverts.
Their delivery partner "DELHIVERY" is also the same. I have tried desperately to reach them but their customer support is equally pathetic and also...

I ordered the items on 16th march and every day the new delivery date is being update and the process is still stuck at same. This is very ridiculous and disappointed. The app should be banned for the safety of the people.
Please help my items to get it delivered....

So I ordered something from Smytten and I prepaid for it but when I paid the money the product which I ordered aren’t there. Thr products are different then I cancel my order and I called the customer care they said your refund will came in your bank account but it came in my Smytten wallet and they said it will be expired in 30 days. Apart of all this they say you can’t redeem that Smytten wallet cash in one chance at first you get 15%...