Smytten Complaints & Reviews

Order ID- 2904000
Date of order- 06/05/2023
There should be 2 pack of Palmer's conditioner. In box it's mention 2 packs but I received only 1.

Kindly look into the matter. This is second time in 45 days when I am facing same issue with smytten. Last time one product was missing but in bill that product was mentioned. I didn't received neither product nor my amount.

Stop cheating customers like this
complaint against my order no - #2844351
they are not deliver my product or not refund my money bank since one month.
Whenever i call on his customer care, they talk rudely and abusing. Very pathetic customer support. I am highly disappointed.

Stop cheating customers
I ordered guess night deodorant on 8th april 2023, but till now 1st may 2023, product not delivered.in product details it shows delivered.
I mailed many times for this issue on [protected]@smytten.com, but there is no answer from smytten. After many mails they reply on 25th april 2023 and accept his mistake. And assure me to refund my money. They accept that "this deo is not available with us at the moment.) mail screenshot attached
And after 22 days, there is no solution in this matter till now, and not refunded my money.

I want to know if you have no products, why you sell them on your website and take money in advance. Its totally scam, they grab our money, and they use our precious money in his works and make profits.

Just think : if they grab money from thousands of people like me and refund after 1 to 2 months, how much money will they collect from us without any interest.

Whenever i call on his customer care, it never connects my call. Very pathetic customer support. I am highly disappointed. Don't cheat customers like this.
Please refund my money as soon as possible otherwise i will file a complaint against you.

All screenshots related this issue attached.

I've mistakenly placed and order for three sunscreens but I wanted only one. Also I've order dryer of philips company but I wanted to order the vega one. I'm trying since morning to cancel the order but they are not cancelling my order. I just want to cancel this order and place a new order of my desired products from the same company. Please help in cancellation of my order and to get my refund as soon as possible.

I have ordered three sunscreens by mistake but I wanted to order only one. I'll place my order again soon once I get my refund. Moreover I wanted dryer from vega company but mistakenly I order Philips dryer. Please cancel my whole order and refund my full money as soon as possible so that I can Place my correct order on time. I've paid 1617 rupees through Google pay. Please help me in getting back my money. My order no. is 2908646.

I haven't received my money back..
I have ordered nd the site itself cancelled the order..and didn't refund my money back..
Please do something...plzzzz

I had ordered few trial packs from smytten on 30th April 2023, it was displayed that the order will be delivered on 4th May 2023 but it was delayed and shifted to 6th May 2023, its 6th May already and I have still not received my order. Kindly fix this issue and deliver my order as soon as possible. Thank you!

My 99 bucks got deducted from smytten account. so i tried and called smytten customer care number and found out that the caller is asking for personal details and all and after that he kept on abusing me so i droped the call. the recording is also save with me.

Missing product order no - #2844351

Stop cheating customers
I ordered guess night deodorant on 8th april 2023, but till now 1st may 2023, product not delivered.in product details it shows delivered.
I mailed many times for this issue on [protected]@smytten.com, but there is no answer from smytten. After many mails they reply on 25th april 2023 and accept his mistake. And assure me to refund my money. They accept that "this deo is not available with us at the moment.) mail screenshot attached
And after 22 days, there is no solution in this matter till now, and not refunded my money.

I want to know if you have no products, why you sell them on your website and take money in advance. Its totally scam, they grab our money, and they use our precious money in his works and make profits.

Just think : if they grab money from thousands of people like me and refund after 1 to 2 months, how much money will they collect from us without any interest.

Whenever i call on his customer care, it never connects my call. Very pathetic customer support. I am highly disappointed. Don't cheat customers like this.
Please refund my money as soon as possible otherwise i will file a complaint against you.

All screenshots related this issue attached.

My 2 orders with ID #2874294 and#9726059 Haven't been delivered yet and they have not contacted me

I have ordered 2 sets of products from smytten which were scheduled to be delivered on 27 and 28 of April . But there is no news regarding the product . The tracking link shows that they are unable to identify the location, there was no call or message from their part and there is no way by which I can contact them

Smytten is showing not servicable to my pincode but every other person is getting their products
Can u please check out that
Pincode 201102

I paid an amount of 199 rs for ordering the products on smytten app.I paid through Google pay my amount was debited but the order was not confirmed.I want my money back.plz resolve the issue quickly.I want my amount 199rs back.Plz process my money to my account back.I was not expected this from your app.Today afternoon I have already ordered for an amount of 5851 rs worth 34 items ordered in your app.I am your daily customer ordered many items once check the list of my name in your app.search the orders and know about my list of orders.
I was not expected this money related issue.Plz solve quickly.I beleive your app so much that's y I ordered 5851rs amount worth items today.
I thought to order trail packs here it happens payment was successful but Order was not confirmed.I want my 199rs refund back to my Google pay account.

I paid an amount of 199 rs for ordering the products on smytten app.I paid through Google pay my amount was debited but the order was not confirmed.I want my money back.plz resolve the issue quickly.I want my amount 199rs back.

Expected delivery was of 15 April
I haven't received any products yet
And I have already paid for that products
Kindly cancel the order and refund me
Or deliver it asap.

I have ordered a trial package ...but it doesn't delivered yet ...its nearly been a month .I want refund or package

I ordered trial pack on 20 April onwards which has to deliver by 24 April . At first the delivery agent called and said your order will delivered by tomorrow as he said he is not able to deliver the order today. But then he called next day and again said that he will deliver the order tomorrow . And for sudden when I checked my orders status it was refused/cancelled. I never cancelled that . Their behaviour was very annoying that delivery agent firstly doesn't pick call and then he blocked my number and then I sent email to the customer care at first they said it will deliver within 24 hrs but got nothing after that I sent them another email but got no response. I just want my order as soon as possible as they don't provide refund.

I would like to state that I am Simran and I am a resident of Haryana jind
I am writing this letter to inform you that on 14/04/2023, I placed an order for trail product using your platform (Application/ Website) having Order ID #9599816 . I would regret to inform you that the above-said order was supposed to be delivered on 19/04/2023 but as of now, I have not received any deliveries from your side. Being so late for product delivery is not what I expected from a reputed company like yours. i want to change my delivery number to [protected]
I[censored] are not able to deliver product I request and appeal for a refund/ cancellation for an order which was placed on 14 /04/2023. The registered number is [protected] . I shall be highly served if you look into this matter at the earliest and do the needful. In case of any queries, you may contact me on [protected] contact number. I tried to connect with you maney times u not responded
Thanking you,
Simran

Hello Smytten,
I didn't not received my order what i had ordered, and received different product today. completely disappointed.
Trail order no. #9757542
Actual order
1) Paradise massage therapy
2) 2 in 1 hand sanitizer+ moisturizer
3) Smytten pouch - olive
4) Naked and raw coffee scalp hair oil
5) Naked and raw latte coffee cream oil
6) Head massager with rolling balls

Order i didn't received
1) Paradise massage therapy
2) 2 in 1 hand sanitizer+ moisturizer
3) Smytten pouch - olive

different product received
1) face razor
2) the derma co. face moisturizer

Please arrange the return for this & i would need the product that i had ordered and paid for.

Kindly consider this as urgent and do the needfulml.

My order number is #9219687 is they didn’t deliver my order yet and they’re not even giving refund for my order. I AM already paid for the order. The customer service is worst they are not responding Delivery was last modified, smytten is claiming that they have processed the refund, but i have not get any refund in my bank account Refund was last modified: April 13th, 2023.