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Smytten Complaints & Reviews

smytten.com
1
Updated: Jan 6, 2026
Complaints 821
Resolved
30
Unresolved
791
Bad 😕 It seems that Smytten has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Smytten reviews & complaints page 8

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S
Snooppy
from Malappuram, Kerala
Apr 10, 2023
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I have ordered several times from smytten. But now the app shows me that not servicable to your pincode 679326
Smytten customer support has been notified about the posted complaint.
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    J
    Jkyk
    Apr 9, 2023
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    It was available few weeks back but now it says not serviceable at my pincode.
    Smytten customer support has been notified about the posted complaint.
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      A
      Ashwini gurav
      from Mumbai, Maharashtra
      Apr 8, 2023
      Apr 9, 2023
      This thread was updated on Apr 9, 2023
      Resolved
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      Resolved

      Address: Antop hill Wadala Mumbai 400037

      Hi smytten I don't like your behavior at all
      This is not the first time I am asking for a trial order from you, I have already asked for a trials pack from you...
      I don't like your let delivery transaction with custmoers and even though I have already paid, you still haven't packed my order.

      My order has been confirmed on 30th March...
      Why is my order still not packed?
      You are not replying to call messages...
      And no, my order is being delivered
      Please send my order as soon as possible or refund my money
      Apr 9, 2023
      Complaint marked as Resolved 
      My complaint is still not resolved... still why are you showing my status in resolved... And plzz if i canceled my order refund my money...i got fake call from snyyten and he asked me to pay 24500 amount but thankfully i didn't and saved from that fruad call plz don't purchase anything from smyyten
      Smytten customer support has been notified about the posted complaint.
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      My complaint is still not resolved... still why are you showing my status in resolved...
      And plzz if i cancel my order refund my money...i got fake call from smyyten and he asked me to pay 24500 amount but thankfully i didn't and saved from that fruad call
      Your froud smyyten...plz don't buy anything from smytten
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        H
        Hedlyn
        from Mumbai, Maharashtra
        Apr 5, 2023
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        Wrong item delivered

        Ticket No:[protected]
        I had two items placed in my order number
        2820189-Bioderma Cream and L’Oréal shampoo. I cancelled L’Oréal shampoo shortly after, and was refunded for it. However when the package arrived, it was the shampoo instead of the cream.

        Request you to please pick-up the wrong item and refund for the same. I have tried calling, emailing, Instagram DM but the responses are very sporadic. Firstly...
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        [email protected]
        Apr 4, 2023
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        I ordered items worth Rs. 811 from smytten. The items were added in cart i tried payment through upi first but it failed so after 2 hrs I tried payment through debit card and money got debited from my account but the order was not confirmed. Then I checked my cart and saw that one item was out of stock. Can you please look into this? I want refund
        Smytten customer support has been notified about the posted complaint.
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          S
          swathys
          from Chennai, Tamil Nadu
          Apr 3, 2023
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          I have ordered a trial package ...but it doesn't delivered yet ...its nearly been a month .I want refund or package
          Smytten customer support has been notified about the posted complaint.
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            H
            Harshit211913006
            Apr 2, 2023
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            Address: SGT University
            Website: Smytten

            I ordered on 26/03/23 today is 2/04/23 I have not received my order yet.
            Either refund me or deliver my order.
            My order I'd is 92125012.
            Smytten customer support has been notified about the posted complaint.
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              R
              Ritikakatyal01
              from Powai, Maharashtra
              Apr 1, 2023
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              My smytten order is not delivered yet and I cannot find out it's location and no point of contact is mentioned .
              My order tracking id is -#9253868
              Kindly please deliver my product as soon as possible .
              Smytten customer support has been notified about the posted complaint.
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                S
                Seishti
                Mar 31, 2023
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                Website: Smytten

                I placed an order on smytten on 24 March 2023 with order Id #9174915. Since then it hasn't been delivered and no delivery person made contact with me. I raised the issue with their team but they aren't resolving it. I asked for a refund but they are falsely claiming that my order was delivered when it was not. Please resolve my issue and help me get a refund.
                Smytten customer support has been notified about the posted complaint.
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                  A
                  Asvitha Carrin
                  Mar 31, 2023
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                  My order number #2811434 and #9175040 has not yet delivered. It exceeded the expected delivery date. And also I couldn't contact the customer service.
                  Smytten customer support has been notified about the posted complaint.
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                    R
                    Rishap dangi
                    Mar 30, 2023
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                    Kal delivery honi thi lekin abhi tk delivery nhi hui koi call bhi nhi aaya h bhot khrab hai delivery please muje mera order di jiye vrna m customer care aapki complaint krugi
                    Smytten customer support has been notified about the posted complaint.
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                      M
                      Mamatha Rahul
                      Mar 30, 2023
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                      Hi symtten,

                      Yesterday i ordered some 6 productof dry fruits. Today morning i recived one packet which contained two products premium cashew and premium almond where other 4 product like premium cashew premium almond premium nuts and dry fruits combo trail mix wasn't delivered still in the app it shows as product as been delivered. Iam really disappointed with the app. Please help me with this.

                      Thank you with regards
                      Mamatha S M
                      Smytten customer support has been notified about the posted complaint.
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                        S
                        Sreelakshmi Babu
                        from Idukki, Kerala
                        Mar 28, 2023
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                        Sir,
                        I had ordered from smytten and availed a different product. Really not happy with this service. My actual order is Bella Voste's Bitter sweet (06) shade lipstick of 5 trial points butI received a product of Just herbs Mulberry mauve shade one.I have raised a query and it is closed without a reason.
                        Please arrange the return for this and I would need the product I ordered and paid rs 258 rs/- for.
                        Kindly consider this as urgent and do the needful
                        Smytten customer support has been notified about the posted complaint.
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                          S
                          Shuchi_Garg
                          Mar 28, 2023
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                          I have placed an order no. #2800114 on March 18 for an amount of Rs. 1316. The delivery date was March 24 and till date the shipment is on hold.
                          Smytten do not have a working customer care no. They just provide a mail ID from which we get just the pre-recorded sort of reverts.
                          Their delivery partner "DELHIVERY" is also the same. I have tried desperately to reach them but their customer support is equally pathetic and also they have fraud people on call who keep on asking OTP or validating some link...which I cannot do.

                          Please help me in below two points:
                          1) Delivery of my order
                          2) Smytten should be forced to place a working customer care no. where we can get atleast some real information about orders placed. Or their app should be simply closed down.
                          Smytten customer support has been notified about the posted complaint.
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                            N
                            neelam talreja
                            Mar 27, 2023
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                            I ordered the items on 16th march and every day the new delivery date is being update and the process is still stuck at same. This is very ridiculous and disappointed. The app should be banned for the safety of the people.
                            Please help my items to get it delivered.
                            Smytten customer support has been notified about the posted complaint.
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                              T
                              Tannu agrawal
                              from Shivpuri, Madhya Pradesh
                              Mar 27, 2023
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                              Address: Balaji girls hostel,near cafe chapter one, Indore

                              So I ordered something from Smytten and I prepaid for it but when I paid the money the product which I ordered aren’t there. Thr products are different then I cancel my order and I called the customer care they said your refund will came in your bank account but it came in my Smytten wallet and they said it will be expired in 30 days. Apart of all this they say you can’t redeem that Smytten wallet cash in one chance at first you get 15% off( on order less than 799) then 25%off ( on order above 799) and not only this they are saying you have to purchase something from Smytten shop and product value should be more than 800 which is quite unfair. I am a customer they will not do this to me and I need my refund this is against my consumer rights please help me. Otherwise I have to go on another level.
                              Smytten customer support has been notified about the posted complaint.
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                                Y
                                Yashika Agrawal
                                Mar 25, 2023
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                                Address: DHANNA LAL KA BAGH,TARFARA ROAD ,HATHRAS

                                My order delivery date was 24 march but I still haven't received it. There is no way to contact smytten and talk. It's a prepaid order and i can't even cancel order and get a refund.
                                Smytten customer support has been notified about the posted complaint.
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                                  A
                                  ayushiayu
                                  Mar 23, 2023
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                                  I am getting my order; it's been more than 2 weeks. app shows consignee refused to accept order but didn't get any call SMS, mail for order delivery and no one come to my place.

                                  provide my order soon, I didn't cancel any of my order.
                                  otherwise give my money back
                                  Smytten customer support has been notified about the posted complaint.
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                                    M
                                    Manishkmr434
                                    from Ahmedabad, Gujarat
                                    Mar 21, 2023
                                    Apr 12, 2023
                                    This thread was updated on Apr 12, 2023
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                                    Address: H.No. 26, Hariprasad Nagar society, Dharnidhar, vasna

                                    Sir,
                                    I have ordered Mindful chocolate protein energy ball, but I received wrong products which is almond bar worth rs 360/- but my product price is1050.00 My ticket I'd is 279276 for Shop Order #2796903 dated 16.03.2023.
                                    I have complaint on smytten app but i get this reply -
                                    as we couldn't find sufficient information to address your concerns. Kindly reach out to us via eMail with this Ticket ID providing additional information to better assist you.

                                    Hence I am mailing you, so please replace my product at earliest.
                                    Regards
                                    Manish kumar
                                    pH. [protected]
                                    Smytten customer support has been notified about the posted complaint.
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                                    I have recently ordered from smytten. But now the app shows that not servicable to your pincode 190010
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                                      S
                                      Sruthi Mugle
                                      Mar 21, 2023
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                                      I have ordered my procts on march 16 and today is the delivery date and in the app its showing that it has been delivered the product but i haven't recieved my order. Please may i know to whom the delivery person has delivered the products even we don't have any tracking number or delivery person number to whom we should call and the smytten app also don't have customer care or helpline number . Please refund my money or resolve the problem
                                      Smytten customer support has been notified about the posted complaint.
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