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Smytten Complaints & Reviews

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Updated: Jan 6, 2026
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Smytten reviews & complaints page 9

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S
samayochita
from Hyderabad, Andhra Pradesh
Mar 20, 2023
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I had ordered 4 packets of raisins.(order no. 2794441) I received only 1 packet. I had raised a query, they rejected the query. Do you think I'm lying, I've been a loyal customer of smytten since past few months. I deserve the refund for the missing products.
I mailed many times for this issue on [protected]@smytten.com, but there is no satisfied answer from smytten and there is no solution in this matter till now.
Please don't cheat customers like this.
deliver my order as soon as possible or i will sign a complaint against you whenever i call on your customer care it never connects my call. very pathetic customer support. i am highly disappointed.
I need my missing Products ASAP.
Or refund my amount...
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    S
    Shuchi_Garg
    Mar 20, 2023
    Resolved
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    Resolved

    I have placed shop order no 2788553. One Soultree shampoo in my order delivered is missing. The transaction is prepaid. Pls either provide the missing product or refund my amount.
    Mar 28, 2023
    Complaint marked as Resolved 
    Issue got resolved. Thanks
    Smytten customer support has been notified about the posted complaint.
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      M
      Mu@&
      from Lucknow, Uttar Pradesh
      Mar 19, 2023
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      Address: ANM-39F, Akashneem Marg, DLF Phase 2, Sector 25 Gurugram Gurgaon District Haryana India 122002

      Today I have received your product but it's not like that as much showing on portal and I want to refund so please return it and refund
      Smytten customer support has been notified about the posted complaint.
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        D
        Dipjit
        from Agartala, Tripura
        Mar 18, 2023
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        I want to cancel my order and they are not canceling my orders
        Smytten customer support has been notified about the posted complaint.
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          Isha kanjoliya
          from New Delhi, Delhi
          Mar 18, 2023
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          My products has been shipped but doesn't delivered at time, kindly return my money.
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            B
            bittu02
            Mar 18, 2023
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            My order no. 2777673 has one product missing in recieved package the eyeliner is not there in the box and you have rejected my query too
            Smytten customer support has been notified about the posted complaint.
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              V
              varooom
              Mar 17, 2023
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              Address: Smytten Bangalore (India) office. 216/2, 1st A Main Road, West of Chord Road 2nd Stage, 2nd Stage, Nagapura Bangalore, India, 560086

              I ordered a perfume 'midnight senses' by the brand adiveda natural.
              i have previously used this product from smytten and hence i know what the original product smells and looks like.
              the perfume they sent is duplicate and it was leaking and the paint is peeling off and the perfume cap was sticky when I got the product.
              order no. 2787599
              order placed on march 2023
              delivered on 17 march 2023
              I confirmed with the original manufacturer of the perfume, they claim that its not original.
              Smytten customer support has been notified about the posted complaint.
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                I
                Isha kanjoliya
                from New Delhi, Delhi
                Mar 17, 2023
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                Shipped, but not recieved
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                  R
                  Roshni Rehwani
                  from Jaipur, Rajasthan
                  Mar 17, 2023
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                  I am unable to track mt order it showing consignee did not receive code . And it has not delivered yet .
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                    P
                    Mar 16, 2023
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                    I ordered nivea pearl beauty roll on from trial points and instead of that they sent me perfume deodorant rest of products are same as ordered. I request you to do the needful and please exchange it.
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                      H
                      Harshit922
                      from Alwar, Rajasthan
                      Mar 14, 2023
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                      Address: Gheesa Ram Marg Ward 16 ,khairthal Alwar

                      I hadn't received my parcel yet.
                      I had call smytten team but there is no response
                      My order were prepaid
                      Smytten customer support has been notified about the posted complaint.
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                        Ilabagoli
                        Mar 14, 2023
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                        Address: Tulsi vihar phase 2 awadhpuri bhopal madhya Pradesh

                        So I ordered plum vanilla vibes body mist it came in a damaged condition the product was leaking and the liquid inside the plastic bottle is definitely not body mist the liquid has a purplish tint to it and has a strong smell of hand sanitizer it gives a clear indication that my product has been altered.
                        I am expecting a replacement of the product but the customer care team is not responding and neither providing me with any necessary information regarding the replacement whether I'll receive one or not and if I get a replacement how long will it take.
                        Smytten customer support has been notified about the posted complaint.
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                          R
                          rian1992
                          Mar 14, 2023
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                          Resolved

                          Address: Jamshedpur

                          Regarding my order #SM8892775
                          In the app they are saying order is delayed and there is no confirmation on what the delivery date is. It should have been reached by today i.e 14th march but now there is no confirmation when will I get it. This is very inconvenient for me as the concern is I am not going to be here in the mentioned address after 16th march to receive the order. Now when I am writing to the Smytten customer care I am not receiving any response. Please take this complain up to Smytten to get this resolved as soon as possible.
                          May 29, 2023
                          Complaint marked as Resolved 
                          resolved
                          Smytten customer support has been notified about the posted complaint.
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                            N
                            Niyati gupta
                            Mar 13, 2023
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                            We ordered 9 deos from smytten and we received only 3. 6 products are missing from order
                            Smytten customer support has been notified about the posted complaint.
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                              N
                              Nilofar2328
                              from Ghaziabad, Uttar Pradesh
                              Mar 13, 2023
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                              Resolved

                              Missing Products order no. #2767373

                              Missing product . Stop cheating customers
                              This is regarding my order number #2767373 for 3 products.
                              1. For Men Deo (jaguar fragrances)
                              2. Blue Deo (Nautica)
                              3. Classic Deo (jaguar fragrances)

                              I received only 1 products. 1 product (JAGUAR For Men Deo) other 2 deos is not delivered.
                              I raised a ticket, but they closed my ticket, saying insufficient information. whereas i send the invoice and...
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                              123you
                              from Meerut, Uttar Pradesh
                              Mar 13, 2023
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                              I ordered Rosemary essential oil and Mamearth onion hair kit on 5 march but i only received essential oil on 9 march it shows that my hair kit will be delivered on 11 march but today is 13 march and i didn't received my order yet please deliver my order as soon as possible as i already paid the amount otherwise i m never using your website again and i will complain about your company 😡😡deliver my order as soon as possible or i will sign a complaint against you whenever i call on your customer care it never connects my call it jusy says wait we are connecting your call but it never connects i m definitely going to complain about your company i[censored] don't deliver my order
                              Smytten customer support has been notified about the posted complaint.
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                                Nupur chopra
                                Mar 12, 2023
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                                This is fake app money money was waste because i will oder a product and my it is not delivered so give me my money
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                                  P
                                  Priyajha30
                                  from Delhi, Delhi
                                  Mar 11, 2023
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                                  I opened my package(walnut scrub) from smytten. There were worms inside it.
                                  Raised an issue they closed my case without solving my issue.
                                  +1 videos
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                                    R
                                    rian1992
                                    Mar 10, 2023
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                                    Address: Jamshedpur

                                    My order must be delivered on the expected date i.e on 16th March I wrote an email to Smytten customer care email but I have not received any reply from Smytten customer care. I am not going to be there in the address after 16th November so it is very important that the ordered items are delivered on the expected day as they have mentioned. Hence I want my order to be on time and not delayed. Since I saw online many complaints from consumers that orders have been delayed. I dont want this to happen with me. So @Smytten please deliver my prodcuts on time. And please reply back to my email
                                    Smytten customer support has been notified about the posted complaint.
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                                      RAVNOOR KAUR
                                      from Powai, Maharashtra
                                      Mar 10, 2023
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                                      I lanched the complaint before regarding smytten .They cancled my that order and not refunding . The problem is not geting otp at the time or delivery and not getting order delivered what them to change the linked number but not getting any reponse . Today i am going to recieve my second order from smytten worth 1000+ trying to contact hem again and again but not getting any response. Fon't want to loose this one.
                                      Smytten customer support has been notified about the posted complaint.
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