Snapdeal.com — 30 days to ship a mobile, shipment is not on time at all .

Address: Bangalore, Karnataka

I did order a Nexus 5 mobile device on 26th Dec 2013, Est. shipment time was 30th December while I was placing the order. On 30 Dec 2013 they have changed the Est. shipping date to 2nd Jan 2014, now on 2nd Jan 2014 the Est. Shipping date is 20th Jan 2014. Means I have to wait for one month to get my Mobile device, waste of time and my money is stuck. Customer care people know only one word "sorry for the inconvenience sir". Horrible experience, this is the mistake snapdeal is repeating and its not a good sign of better organization. Here is my order details Old Order Id : [protected] New Order ID : [protected] Delayed Mail: Dear sandesh, Order Placed on :[protected]:35:17 This mail is regarding your ordered product LG Google Nexus 5 16 GB (Black) with order No. [protected] which you have recently ordered through Snapdeal.com. We wish to inform you that there may be a delay in fulfilling the order within the time specified on the website at the time you placed the order. S No. Item name Promised Ship Date Expected Shipped By 1 LG Google Nexus 5 16 GB (Black) 30/Dec/2013 within 3 business days We are trying our best to deliver the order as soon as possible and will keep you informed if there are any further updates. We request you to treat this incidence as an exception as we constantly strive to provide the best of service for our valued customers. If, for any reason, we are unable to fulfill our commitment, please be rest assured of your payment, as we guarantee 100% money back under TrustPay . For any further concerns, call[protected] or +[protected] hours, 7 days a week) or write to [protected]@snapdeal.com Best Regards, Snapdeal Team Regards, Sandesh