[Resolved]  Snapdeal.com — Bad product return and refund denied by snapdeal and wrongly blocked my account

Address:	New Delhi, Delhi, 110015
Website:	snapdeal.com

Hi,
I bought a product saral home 3seater sofa covers which were not acceptable to me becuase of a big mismatch in colour, finish and product quality. It appeared to be quite different in the look and shade which was shown on the website. I have categorically refused to accept this product. But, snapdeal.com's customer care is not paying any heed to my 'unacceptance' and forcing me to take this product. There behaviour is extremely unprofessional, rude and unexpected. They are not respecting my right to accept or return the product and forfeiting my hard money spent on this order by not taking the product back. This is gross cheating that this big compnay and its customer care is doing to a customer like me and snatching away my right to buy products as per my choice, wish and liking. I am feeling cheated and harassed by this company. This a crime on snapdeal's part to force me to buy unacceptable products, not to take this return, refund my money and blocking my email or snapdeal account.

I, once again, request the company to not to force this bad, mismatched and unacceptable product immediately and refund all the money taken for this order immediately. I also request this big compnay to not to indulge in this practice of cheatinig innocent customers like me by making false promises and forging money by making fools.
The product was bought on oct 22 but even till 19nov the issue was ignored by snapdeal.
Regards
Alpana
New delhi
[protected]@gmail.com