[Resolved] Snapdeal.com — Cancelled tata sky hd pack (dhamaal) | |||
Respected Sir, I'm KD Parmar, ordered a TATA Sky HD Pack (Dhamaal)( 01 Item) on 26 Oct 2016 vide your Order ID No [protected] and an amounting of Rs. 1389.00 have been deducted by your firm on 26 Oct 2016. Subsequently, the order request has been cancelled on 29 Oct 2016. After cancellation of my order, your message reveived by me as under:- Order Cancellation Requested: We have received your cancellation request for order of Tata Sky HD Pack (Dhamaal Mix Pack and HD Fee) with 1 month Services Free . As the product is already with the courier, please refuse the delivery if delivery is attempted. We will initiate refund of Rs. 1389 to your card no. 4591-XXXXXXXX-3430 and Rs 10 to your FreeCharge Account within 6 days. We will notify you through email and SMS once refund is initiated. Track your refund on the Snapdeal App at www.snpdl.in/iuq4jwcr In view of the above, Henceforth, I called customer care executive on 12, 14 & 16 Nov 2016 for refund of Rs. 1389.00, but till, there is no any response received by me from your firm. I have no delievered your Item till date. Now, I am regretting. I am never gonna buy anything from snapdeal hereafter. Regretted, , , KD Parmar Was this information helpful? | |||
Dec 25, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 24, 2016 Snapdeal.com Customer Care's response Dear KD Parmar, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |||
Add a Comment | |||
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Post your Comment