[Resolved] Snapdeal.com — Casio edifice balck dial wrist watch eft-534-1avdf | |||||
Dear team, I order for a balck dial wrist watch eft-534-1avdf from snap deal. This item is not look as shown in picture and not look original. I marked this item for return. After that courier men come on sunday and i was not available in office due to sunday. On 19th nov 2016 morning i received a msg from snapdeal your return request closed due to ur number was not contable. I called them same time executed assured me for reverse pick up. I called several time snapdeal for reverse pick and every executed assured my reverse pick and refund. Call details below mention: 17/11/2016 azad ahmaid 20/11/2016 rahul patek 21/11/2016 vazhankal 22/11/2016 sourabh 22/11/2016 vazhankal 23/11/2016 anuj All these snapdeal executed assured reverse pickup and refund. But today morning i had discussion with parminder kaur, she say your request for pick is closed on 19th nov 2016, we can not arrange your pick up and refund your amount. One more thing which i want to highlight product cost shown 10726 and i pay 8199 and discount on yes bank debit card is 2527. But invoice attched in watch shown price as 4296 and seller for product krishna international sale this product to buyer amritansh upadhyay and customer acknowledgement buyer accept this product is for personal consumption and not for re-sale than how can he sell at such higher price. Kindly look at matter and arrange my refund Was this information helpful? | |||||
Dec 26, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 25, 2016 Snapdeal.com Customer Care's response Dear shilpa puri, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |||||
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