[Resolved]  Snapdeal.com — Cheating about the refund

Address:	New Delhi, Delhi, 110075
Website:	WWW.SNAPDEAL.COM

I bought a hitachi aircon from the website dated 10th march through my hdfc credit card . soon after placing the order i realized that it has already been bought by my father on the same day and i cancelled the order the order by placing a call to snapdeal on 10th itself and till date i have not got any refund .
i have called them since that day for more than 20 times and everytime i call i get false commitment that it will be credited within 24-48 working hours .
no one calls back and no one reverts on things .

i have wasted more than 300 inr on just calling them as sometimes they have made me wait more than 21 minutes .

i have wasted so much of my energy and time on the calls and follow up that i have mentally gone crazy .
also the amount have been debited from my account and i have already the paid the as well.

kindly provide me with best possible solution and compensation as i have only this option left as i cant chase anyone anymore .

i would the also urge the regulatory body to be extra vigilant about the ecommerce companies as this is really sad for a consumer like me to get justice .


i have spend more than 500 inr in total including the taxes on my credit card, a lot of energy and want the justice from the regulatory body to ensure snapdeal compensates the same .


a loyal indian
ankesh kumar singh
[protected]