Snapdeal.com — cheating & fraud with customers by snapdeal online shopping co.

Address:	Jaipur, Rajasthan, 302019
Website:	snapdeal.com

Total #fraud and #cheating to #customers,
Why???

Again and again cancelled my orders by snapdeal and mentioning that in rare cases orders shall be cancel by snapdeal
Total fraud and cheating to customers,
Why???
Is there any superior management or not, only left the final decisions at lower level staff.
I lodged my complaint on 15.10.2018, as on date no reply has been sent towards my order order id: [protected] i placed my order on 11 oct, 2018 for 02 unit of prestige pkgss 1.7 l 1500 w stainless steel electric kettle, for an amount of rs.787/- each.
Furthermore one order of painting in clubbed with above order has again cancelled.
Is there is system or educated team who understand the meaning of rare case, my 03 products have been withdrawn by sneapdeal without any justified reply with respect to customer & snapdeal, based on your sellers failure, how do customers are in default to received the booked priced with full payment to you snapdeal.
No reply by snapdeal looks that you are waiting for court notice, no value of customers complaints for resolving them.
I need reply of my two complaints for 03 products cancellation on urgent basis otherwise there is no way to resolve my painful complaints through consumer court.
I am waiting of your justified reply with delivery of my booked products which have been cancelled by you due to your sellers defaults and not any fault from my side.
Suresh saini
Jaipur
Mob.[protected]

Old complaint. 15.10.2018
Vide order id: [protected] i placed my order on 11 oct, 2018 for 02 unit of prestige pkgss 1.7 l 1500 w
After 4 days without any fault from my side, snapdeal cancelled my order, whereas i was paid my amount. After paying my amount the product was mine and snapdeal was taken my amount in to their financial account.

This is clearcut cheating by snapdeal with customer, if the product was not available why this was shows on portal during season time. Seller agreement is not signed with customers so any default from seller shall be liability of snapdeal co. Such negligence and loose of my opportunity on other online shopping platform are giving me very much harassment and tense. I was purchased my product on your website after a long time waste for getting best price but you fails my hardworking for procurement of above item. This is totally unacceptable from your side. I have lost promo coupon amounts, i have lost 15% cashback offer, i have lost my time, i have lost usage of my money during order and cancellation time, i have taken unnecessary tension by this order. These are only on account of negligent working of m/s snapdeal co. (Online shopping, m/s snapdeal.com).
I am not agreed upon your reply and cancellation of my order.

By this email, i hereby serve you this notice for immediate fullfill of obiligation of m/s snapdeal.com, otherwise i shall have not way to got my products through consumer forum (Court). Please note that all the expenses on account of any legal or other activities on account of above case shall solely be responsibility of your company.
Please take on record and note.

Suresh saini
Registered email id : jai. [protected]@gmail.com
Mob.[protected]