[Resolved] Snapdeal.com — Coolpad dazen 1 authorized center not repairs my smartphone | |||||
Hello sir I have purchases coolpad dazen1 from snapdeal.com, then my product has been problem.I am going to coolpad authorized service center then her supervisor asked me your smartphone motherboard problem. Then he said you con go because our authorized no giving dazen1 parts. So you may go now. Then I asked please give me [protected]@denailed letter. Then he said you may go .Then I have called coolpad customer care after I am talking my problems.Then coolpad customer executive said again you go ...Then call disconnected my phone call. I have called snapdeal. Com... I complain my issue and customer care behavior .then her executive says don't worry I will help.. Our higher executive surely call for this regards. Many times says please wait 48 hours.our higher authority call back you..but no response .already 30 days crossed ..snapdeal order no-[protected] Email- [protected]@gmail But this email is not working My working email [protected]@gmail.com Reply this email Kindly help me Re .. Was this information helpful? | |||||
Nov 8, 2016 Complaint marked as Resolved Dear teams
Again I have opened my complaint bcz snapdeal billing team initiated my refund on10/09/2016 .. Snapdeal executive says for me 4 business day after refund money show your your bank account but already 1month crossed ..I have called snapdeal after says why my refund not credit in my bank account..then her executive says don't worry please send your bank passbook Xerox then I have send my passbook Xerox... Then I have called snapdeal customer care please solved my problem as soon as possible...her executive says ok give me 24hour your complaint solve our senior team but already 28days crossed but same problem all are executive says please wait 24hours... please kindly help me...
And solved my problem
I want my refund. ... thanks consumer complaints team... Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 07, 2016 Snapdeal.com Customer Care's response Dear Aurobinda pradhan, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal Verified Support Nov 09, 2016 Snapdeal.com Customer Care's response Dear Aurobinda pradhan, We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly. Regards, Team Snapdeal Verified Support Dec 01, 2016 Snapdeal.com Customer Care's response Dear Aurobinda pradhan, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |||||
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