[Resolved]  Snapdeal.com — Damaged LCD TV delivered

I have ordered panasonic tv
Model no. Th43d35odx on 25/08/2016 online through snapdeal.com on credit card for 35, 400/-. I have received wrong led tv of sony bravia in packing of panasonic which is in damaged condition. Authorised service engineer mr. Vijay from panasonic opened packing on 12/09/2016 and found damaged. Imediately he informed to panasonic service center. Now i want my panasonic led tv. Kindly look into matter and replace it urgently. Otherwise i will take strong action against snapdeal company.
+4 photos
Was this information helpful?
No (0)
Yes (0)
Oct 14, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2016
Snapdeal.com Customer Care's response
Dear yateshgaad,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information