[Resolved]  Snapdeal.com — Dealay in receiving refund of product returned no product, no refund lost rs:960

Address:	Pathanamthitta, Kerala, 686510
Website:	www.snapdeal.com

Dear sir/madam,

I have purchased an titan black leather pin buckle formal men reversible belt from snapdeal.com on 15 august 2016 with order number:[protected] and the same was delivered to me on 22 august 2016.
My waist size is 34 and was in need of a belt of that size but it was given in snapddeal that belt for 34 is not available and instead i can buy a free size belt. It was clearely stated in snapdeal that free size beltsuits for people of all sizes.
But, unfortunately the belt i received was shorter in length for me and hence i requested for refund. I carefully packed everything i received with the courier and dispacted it to snapdeal for refund. After a few days i received a message on my snapdeal account that my refund cannot be processed as the product failed to meet the quality check. I am sure that i have not made any damage to the product and re-dispacted it with outmost care with all the accessories and orginal packing.
I received a courier charge of rs:80 in my free charge account on snapdeal.com. Ie courier charge i spent for sending the product back to snapdeal.
After this stage i didn't receive any communications from snapdeal, no refund, and new product. Lost rs:960.. Please help me in getting my amount.