[Resolved]  Snapdeal.com — duplicate fastrack watch

Address:Bangalore, Karnataka, 560045

I ordered fastrack watch in Snapdeal and didn't check about the credibility of Snapdeal before that, unfortunately they are allowed to trick customers in a open and popular way . What I got is a duplicate/imitation watch (please find the attachment), which can be felt by it's weight, printing, font, leather and many other aspects.I have seen imitation items in local markets which are far better than this. Their strategy is clear, after delivering 100 fake products and some 75 gets returned also they can gain profit and no authorities to control them. Please never buy a product from them.
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Jul 16, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2019
Snapdeal.com Customer Care's response
Hi Vivek,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Complaint comments 

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Return request closed. On the return request proceed please seller return request accept process

Snapdeal.com Customer Care's response, Jun 13, 2019
Verified Support
Hi Kumar!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
Snapdeal.com Customer Care's response, Jun 13, 2019
Verified Support
Hi Kumar!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
The product was damaged annd broken aa product which i oderd and goten but product was broken damaged and that was not same as shown in the picture...
Snapdeal.com Customer Care's response, Jun 13, 2019
Verified Support
Hi Shubham!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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