[Resolved] Snapdeal.com — duplicate fastrack watch | |||
I ordered fastrack watch in Snapdeal and didn't check about the credibility of Snapdeal before that, unfortunately they are allowed to trick customers in a open and popular way . What I got is a duplicate/imitation watch (please find the attachment), which can be felt by it's weight, printing, font, leather and many other aspects.I have seen imitation items in local markets which are far better than this. Their strategy is clear, after delivering 100 fake products and some 75 gets returned also they can gain profit and no authorities to control them. Please never buy a product from them. Was this information helpful? | |||
Jul 16, 2019 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jun 12, 2019 Snapdeal.com Customer Care's response Hi Vivek, We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out. Thanks! Team Snapdeal | |||
2 Comments | |||
Comments
The product was damaged annd broken aa product which i oderd and goten but product was broken damaged and that was not same as shown in the picture...
Snapdeal.com Customer Care's response, Jun 13, 2019
Verified Support
Hi Shubham!
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal