Snapdeal.com — Even after request didn't get proper cash memo

Address:

Hyderabad, Andhra Pradesh

Hi, I ordered a Prestige Cooker from Snapdeal. I received the product on time. But the cash memo was containing only the name of the product and the price of the product. That prestige cooker having warranty of one year so I requested snapdeal that please give a fresh invoice which contains "Serial Number" of the product. So, that in any worst condition I can go to "Prestige Service center" and claim for the warranty. I got reply and also call from Snapdeal. They told that you will get invoice along with full details of product within 48 hours. Now 4 days has gone, but I didn't get even a single mail from Snapdeal. Even I asked them that if you are not able to provide me cash memo along with full detail then please take your product and return my money. But I didn't get any reply. My order number is : [protected] Invoice No: 17407261 Purchase Date: 3/12/2015 Vendor Name: SAJM ONLINE-VOI My Mail to Snapdeal: Satyam Kumar <[protected]@gmail.com> Mar 19 (5 days ago) to Snapdeal Sir, I don't want this invoice. I want invoice with the serial no. mentioned on the cooker and in the warranty card. So that in case of any problem I can reach out to service center. I paid full money whatever you mentioned for this product. So I am expecting product with proper and genuine document. Please if possible then provide me invoice with mentioned serial no. otherwise, I have to return this product. I don't have any other choice. I cant call you in case of any problem in cooker. Now all depends on you and your service. Thanks. Satyam Kumar <[protected]@gmail.com> Mar 19 (5 days ago) to Snapdeal Sir, If you are not able to provide me invoice along with the mentioned serial no. then please ask any of the courier service provider to pick your product and I want my money back. Thanks." Please help me out. Thanks.