[Resolved]  Snapdeal.com — fake product delivered

Address:

Patna, Bihar, 804452

This is harenath kumar singh. I am registered user of snapdeal. On snapdeal my user name is : harenath, registered mobile no. Is [protected] & registered email id is : [protected]@gmail.com. I have purchased indulekha hair oil from snapdeal. I have placedthis order on 02 jan. 2019 & the product has been delivered on 11 jan. 2019. My order i. D is [protected]. Earlier i was a regular user of indulekha hair oil. I have used this oil from year 2010 to year-2016 regularly by purchasing the product from shop. When i received the product and opened the bottle, its smell and colour was different from the original. Then, i went to market & purchased a indulekha hair oil. Now, i compared the two indulekha hair oil (Received from snapdeal & purchased from market). I found that the indulekha hair oil from snapdeal is fake.
Hereby, i request to send this indulekha hair oil to laboratory and punish the culprit.
This is an extremely awful experience with snapdeal. I had never such issue with any other e-commerce companies. If this is the kind of business snapdeal does, it’s better to shut shop and beg for money.
Hope for justice with fair.