[Resolved] Snapdeal.com — fraud

AmithPrasad

from Mumbai, Maharashtra

Oct 12, 2019

Address: 60-31-143,JANATA COLONY,MALKAPURAM,VSKP, MALKAPURAM,VSKP, 530011

Hi i am amith, i received a call from snapdeal prize department. They said that i have received 690000rs as prize and they asked me to pay some sort of taxes.. I paid them again and again till 78000rs
You snapdeal people should be shameful for letting them use your name to fraud your costumers. I received the and from this number[protected]
Try to trace them
And let me have my refund.

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Nov 13, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2019

Snapdeal.com Customer Care's response Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal

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Comments

Drama Queen

from Mumbai, Maharashtra

Oct 14, 2019

Mera order ye cancel kr do ye watch fake hai Mai iska payment nhi karungi

Snapdeal.com Customer Care's response, Oct 14, 2019

Verified Support

Dear Customer,
Hope you are doing well.
We wish to inform you that the refund against your order has been completed from our end. Hence, we are closing your request. We're sorry for the inconvenience caused.
Regards,
Team Snapdeal

Kunjirh

from Pune, Maharashtra

Oct 14, 2019

I ordered Titan watch from snapdaeal and also paid full amount but snap deal not give my product and msg me your product delivered to U how is possible ..snap deal provide fake service .
...?... My product code [protected]
Mobile no- [protected]

Snapdeal.com Customer Care's response, Oct 14, 2019

Verified Support

Dear Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal